Ekko Ng Email & Phone Number

Hong Kong SAR

• Supervise and train the Quality and Authentication Teams to optimise quality, productivity, and costs
• Monitor productivity of team members to ensure that daily/weekly goals are met and provide coaching and training to both new team members and those struggling to hit productivity goals
• Troubleshoot team issues / concerns and manage the team’s workflow
• Develop training documents (SOP’s) and facilitate training
• Work cross-functionally with all departments to identify, develop and execute on process improvements

Hong Kong SAR

• Inspect and process sneakers adhering to strict standards of condition and authenticity
• Assist with building product authenticity guide
• Proactively work with customer service and other team members to improve process
• Support operations team in unloading trucks, palletizing boxes, opening boxes when needed

New Territories, Hong Kong SAR

• Create footwear contents on digital platforms, including Facebook, Instagram, WeChat, Weibo, Douyin
• Manage social media pages
• Shoot and edit photos and videos
• Responsible for graphic design and production of marketing materials including website banners, posters, catalogs, EDM, etc.
• Create native ads and featured listings on Facebook and Google.
• Analyse the market for finding out reasons for success, failure, stagnation and report periodically with enhancement or improvement plans

Hong Kong SAR

• Retouch, resize and enhance images as needed using Photoshop and Lightroom
• Submit 10 photos of 2-4 products per session every week; flexible schedule
• Reshoot images if necessary, all images must be approved by a manager
• Deliver art pieces to promote on social platforms