Ekko Hendrix, M.Ed Email & Phone Number

Long Beach, Ca, Us

Houston, Texas, United States

Austin, Texas Metropolitan Area

• Completes assigned workforce services projects, primarily assisting businesses with accessing state and local resources through the Skills Development Fund, Self Sufficiency Fund, and other TWC programs to meet their workforce training needs• Conducts in-person and virtual marketing of customized training services to businesses, community and technical colleges, local workforce development boards, economic development entities, and other stakeholders• Leads and participates in… Show more • Completes assigned workforce services projects, primarily assisting businesses with accessing state and local resources through the Skills Development Fund, Self Sufficiency Fund, and other TWC programs to meet their workforce training needs• Conducts in-person and virtual marketing of customized training services to businesses, community and technical colleges, local workforce development boards, economic development entities, and other stakeholders• Leads and participates in outreach activities to community and professional groups to coordinate, improve, and stimulate interest in Outreach and Employer Initiatives programs• Provides professional, informative presentations at local and statewide events• Provides detailed technical assistance to applicants seeking training funds, including preparation of project management plans, proposal documents, reports, and administrative briefings• Researches, reviews, and evaluates information on the labor market, customized training programs, service delivery methods, activities, and outputs to identify gaps in resources and prepares written action plans to address the needs of assigned areas• Provides exemplary customer service to and maintains good relationships with both internal and external customers• Multitasks while maintaining attention to detail and accuracy• Develops high-quality outreach/action plans, marketing plans, presentations, and workshop materials to meet individual and team goals• Works well in a team and is flexible and adaptable to changing business needs, and contributes to the mission and objectives of the department, division, and TWC Show less

Austin, Tx

● Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.● Defined revenue and sales targets and motivated staff to exceed expectations.● Cultivated culture of open communication, collaboration and shared accountability for business success.● Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.● Managed the overall project management life… Show more ● Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.● Defined revenue and sales targets and motivated staff to exceed expectations.● Cultivated culture of open communication, collaboration and shared accountability for business success.● Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.● Managed the overall project management life cycle (initiate, plan, execute, control, close).● Networked with project stakeholders, partnerships and resources to meet project goals. Show less

Houston, Texas, United States

● Created grade check system to bridge gap between general education teachers and SPED teachers● Worked with general education teachers to identify student area of growth and methods to bridge learning gaps● Planned and delivered engaging lessons based on 6th-8th grade student needs in ELA

Houston, Texas, United States

● Designed a system to keep track of our vehicles on our platform that was implemented as a companywide policy.● Provide exceptional 5 star customer service during customer interactions.● Created customer relationships to foster continual booking reservations and five star experiences.

Tomball, Tx

● Follow rules, procedures and achieve lesson goals.● Oversee students inside the classroom and outside of the classroom.● Develop lesson plans and adjusted them as needed for the classroom dynamic.

Katy, Tx

● Created and executed an onboarding training book for new associates to the claims service department that was utilized department wide. ● Managed 10 Claims Liability Customer Service Representatives.● Overseen the investigation of insurance claims for tenured and new associates.● Assured that corporate claims handling procedures and priorities are followed.

Houston, Texas Area

● Investigate and process insurance claims filed by policyholders or claimant.● Verify that coverage exist through an insurance policy at the time a claim is filed.● Negotiate with claimant to settle a claim.● Evaluate all information such as recorded statements and police reports to determine how a claim should be handled.● Prepare and present claim decision to insurance companies or claimant.● Prepare and issue payout amounts to applicable party or parties involved.

La Mirada, Ca

● Worked with managers on employee issues and analyze situations to determine appropriate actions.● Monitored the library access turnstiles, grant access to reciprocal students, and answer questions a patron may have in regards to our closed library.● Maintained accurate and up to date patron files. ● Inputted student and patron personal information in APACS, Sierra, and Millennium software systems.● Upheld confidentiality in regards to patron files and personal… Show more ● Worked with managers on employee issues and analyze situations to determine appropriate actions.● Monitored the library access turnstiles, grant access to reciprocal students, and answer questions a patron may have in regards to our closed library.● Maintained accurate and up to date patron files. ● Inputted student and patron personal information in APACS, Sierra, and Millennium software systems.● Upheld confidentiality in regards to patron files and personal information.● Assisted with book check in’s and check out’s through Sierra software system. Show less

La Mirada, Ca

● Created, coordinated and facilitated floor retreats, a multi-cultural event, and an educational event for 40 female residents on my floor in order to foster community.● Supported my residents by attending their extra curricular activities.● Worked with various departments and organizations on campus such as student development, campus safety, BIOLA counseling center, student government, student led clubs, and so on, in order to create partnerships and opportunities for my residents to… Show more ● Created, coordinated and facilitated floor retreats, a multi-cultural event, and an educational event for 40 female residents on my floor in order to foster community.● Supported my residents by attending their extra curricular activities.● Worked with various departments and organizations on campus such as student development, campus safety, BIOLA counseling center, student government, student led clubs, and so on, in order to create partnerships and opportunities for my residents to get involved.● Accurately coordinated check-in/check-out for all current students in the residence hall. ● Confronted and facilitated resolution of inappropriate behavior as necessary.● Reported all work orders to Facilities Services and assisted in tracking progress of work on the maintenance. ● Upheld and enforced BIOLA University community guidelines.● Maintained confidentiality in regards to what the residents confide in me while also making a note of concerning conversations in our CoCo system. Show less

La Mirada, Ca

● Organized and facilitated University sponsored events for potential incoming freshman and transfer students and their families. ● Responded to prospective students inquiries concerning their application and upcoming admissions events.● Supported the Director of Admissions by sending and tracking acceptance and rejections regarding the LEAD scholarship selection. ● Overseen a group of 10 incoming freshman and transfer students that engage in outreach events I coordinate with… Show more ● Organized and facilitated University sponsored events for potential incoming freshman and transfer students and their families. ● Responded to prospective students inquiries concerning their application and upcoming admissions events.● Supported the Director of Admissions by sending and tracking acceptance and rejections regarding the LEAD scholarship selection. ● Overseen a group of 10 incoming freshman and transfer students that engage in outreach events I coordinate with churches and community colleges. Show less

Alton Bay, New Hampshire

● Organized and facilitated activities for campers● Enforced safety rules for the campers on the camp site and in the dining area● Supervised campers ages 6 to 9 overnight

Biola University

● Provide safe environment for prospective students ● Assist prospective students and their families 3 times each semester at admissions events● Actively lead and participate in ice breaker activities with the prospective students

Master Of Education - Med, Special Education And Teaching, Early Childhood Through Sixth And Through Twelfth.

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: Biola Ethnic Advancement Team, Poetry club, Chocolate Chat, Resident Advisor, and Eagle Host.

Bachelor'S Degree, Communication, General, Senior

Activities and Societies: Biola Ethnic Advancement Team (B.E.A.T.)