Eklavya (Sunny) Sharma Email & Phone Number

Gurugram, HR, IN

Dubai, United Arab Emirates

Supporting customers in creating and maintaining the ICT infrastructure of their enterprise networks in the Gulf region. - Responsible for scaling Enterprise revenue from 25x in 3 years, in collaboration with Product Managers, Operations, Supply Chain by successfully planning & executing the Go-to-market of the Estelan solutions portfolio.- Tasked with.

Gurugram, Haryana, India

Shaping the organizational culture and attracting top talent through digital, physical and face-to-face channels.- Created and delivered critical messaging through 2 divestments and consecutive loss-making Quarters by engaging employees, seeking feedback, fostering interpersonal connects and two-way communication skills- Executed 6 Quarterly Townhalls, 2.

Gurugram, Haryana, India

- Served as Chief of Staff to the CEO of the Products business from Mar ’21 to Sep ’21, before being elevated to the role of Lead – Special Projects in the Office of the Managing Director in Oct ’21.- Extension of the CEO and the MD in managing and collaborating with Sales, Ops, Tech, Finance, Enabling functions, including the timely and coordinated.

Gurugram, Haryana, India

- Managed a 10 member team responsible for Sales Governance, Programs, Market Intel and Client experience for CSB- Delivered 116% against Order Book; doubled export revenue mix to 70%; improved High value sales by 6%, in FY21- Led Sales war room (market collapse in 2019-20) and saved ~10 contracts worth ~$400 Mn; limited to 10% price drop- Collaborated on.

ISB, Mohali campus, Class of 2016:- Lead the GSB Core, which various functions: Treasury, Placement, Operations & Sustainability, Alumni Relations, Marketing & Communications, Academic Affairs, and Student Life. - Work closely with the Organizers of the PGP program's major events: ISB Leadership Summit, Advaita, Equinox, ISB Super League, etc.- Work with.

Toronto, Ontario, Canada

- Successfully reduced subscriber voluntary churn by 17% in a $700 Mn revenue business segment- Led multiple teams in a Business Process Re-Engineering Project that saved $14 Mn and offset 6 bps of churn- Developed the B2B contract renewal strategy in 2014 that saved $6 Mn & provided 8 bps reduction in churn

- Formulated the Solo Mobile to Bell Mobility migration plan to improve revenue by $36 Mn- Successfully beat 2011 & 2012 voluntary churn targets, to improve Bell’s position to 2nd lowest churn in industry- Performed the deep-dive to quantify churn impact in wireless contracts in Canada in response to Verizon threat- Joined as a Marketing Intern in Oct.

Loyalty and Retention: Solo Mobile- Develop and execute direct marketing campaigns aimed at reducing voluntary churn (direct mail, SMS, IVTM).- Collaborate with inbound and outbound marketing channels on loyalty and retention offers. - Lead and participate in cross-functional projects to improve processes and create value for clients.

Responsible for churn management within Solo Mobile (Postpaid):- Executing retention campaigns- Reporting & Analysis- Providing marketing support to customer facing channels.

Contract work at TD Merchant Services. Work included client account management and problem resolution, including performing technical solutions over the phone. Also worked closely with my supervisor to deal with back-end tasks.

Master Of Business Administration (M.B.A.), Marketing & Strategy

Activities and Societies: Emerging Markets Club, Entrepreneurship & Venture Capital Club, Marketing Club, Toastmasters.Graduate of the.

Education record

Certified Marketing Specialist Completed the following certificates: 1) Direct Marketing 2) Customer Insight through Research & Analytics.

Ibba, Finance, Strategy, Marketing

Activities and Societies: Participated in an academic exchange program to Lancaster University, UK (Jan-June 2009)

Business,

Activities and Societies: Attended Lancaster University as part of an exchange program while studying at Schulich School of Business.

Education record

Canadian Securities Course - completed July 2007 Professional Financial Planning Course - completed August 2008

Ossd

Activities and Societies: DECA, South Asian Heritage Club, Relay 4 Life, Charity Food Drive, Intramural Varsity Cricket Tournament..

Education record