• Leading the Scandinavian delivery operations development team with the responsibility of– Operational Excellence strategy– Business and process compliance, development, and implementation– Digitalizing delivery operations with development and implementation of IT-tools– Running the Continuous Improvement Committee and the Costing and Productivity Committee.– Training of regional installation managers and supervisors– Coaching and supporting the regions to prioritize and reach their targets• Member of the Scandinavian Delivery operations leadership team• Member of Central and northern Europe Delivery Operations Development CommunityCurrently implementing LEAN in delivery operations. Successfully performed local lean transformations in 3 out of 5 regions with sustained improvements and changes in the mindset regarding LEAN and continuous improvement.Successfully developed and implemented Power BI as a reporting platform. Increased the data quality, reduced update time from 1 week to daily and created visibility of relevant business information for all roles.Initiated a collaboration with the supplying organization resulting in a new setup for planning and prioritizing manufacturing resulting in a decrease in delivery lead times and a platform for further improvements.Managed the alignment of processes and tools used in the Scandinavian countries after a reorganization, enabling the support and development to be managed centrally

• Member of the Swedish Delivery operations leadership team• Responsible for the operational excellence in Delivery operations in Sweden.– Develop, support, follow-up and maintain the KPI dashboard– Business and process compliance, development, and implementationSuccessfully managed a project to analyze and understand the costs and risks in delivery projects with the target of more accurate cost calculations when tendering. Resulting in an update of the delivery process and development of a project gate and review tool that is now implemented in Scandinavia.Digitalized checklists used in delivery operations and created a system for reporting and follow-upimproving the usage and quality.

• Support the salespersons and order engineers with product expertise, custom part design and structural analysis in complex modernization projects.Improved the quality and effectiveness of structural analysis, calculations and custom part design by implementing PTC Creo in the Swedish engineering team.Created traceability and minimized the administrative work performed by the engineers by automating the workflow process of requesting engineering support.Created more capacity for the administrator to support the engineering team by standardizing and automating repetitive extractions of reports from SAP.