- Ability to recover older debts by utilizing person tracing skills and negotiating payment plans.- Highly professional telephone manner which helps to deal with customer debt disputes.- Skilled presenter who can train junior team members in credit control principles.- Providing support in the drawing up of confidential documentation.- Formulate legal documentation for cases and create an organized filling system to keep all document communication records in one place.- Discuss case details with other staff members and client, and coordinate information gathering with clients.- Managing the filling system for all cases files and maintaining database of legal cases. - Arranging meetings and keeping an accurate diary of activates (Law Firms& Customers).- Co –coordinating with multiple law firms and liaising with lawyers on the progress of cases and acting upon instruction to serve notices and advise client etc.- Analyzing &advising on a variety of contracts, litigation issue /dispute resolution.- Performing legal research for solicitors and senior managers.- Communicating the progress of cases to clients and legal representatives.- Liaising with client &updating relevant paperwork and ensuring its delivery to relevant parties.- General paralegal support and general administrative duties.- Capable of running own work load and carrying out own duties with minimal amount of senior supervision .- Exceptional communication skills. and easily interact partners ,colleagues and third parties .

ADMIN WORK OPERATION OPEN RENT AGREEMENT CLOSING - Checking vehicle conditions internally and externally.- Creating invoice and cash receipts.- Deposit money in the bank for daily collection in Good Level.- Filing of documents closing, invoices and receipts.- Checking cars status in Good Level.- Scanning documents and sending to all branches. - End of the week report for daily collection in Good Level SALES

▪ Administrative support to Sales in the British Council Sudan ▪ Administrative support to Customer services in the British Council Sudan ▪ Administrative support to Examinations services in the British Council Sudan ▪ Administrative support to Human Resource in the British Council in Sudan▪ Administrative support to Programs and Media the British Council in Sudan

Febuary2010-August 2010CTC Company, Khartoum, SudanExecutive SecretaryAreas of work:▪ Answering telephone calls and taking messages▪ Maintaining diaries and arranging appointments▪ Typing and word processing▪ Filing▪ Organising and servicing meetings (producing agendas and taking minutes)▪ Managing databases▪ Prioritising workloads▪ Recruiting, training and supervising junior staff▪ Handling correspondence▪ Implementing new procedures and administrative systems▪ Liaising with relevant organisations▪ Co-ordinating mail-shots and similar publicity tasks.

Febuary2010-August 2010CTC Company, Khartoum, SudanExecutive SecretaryAreas of work:▪ Answering telephone calls and taking messages▪ Maintaining diaries and arranging appointments▪ Typing and word processing▪ Filing▪ Organising and servicing meetings (producing agendas and taking minutes)▪ Managing databases▪ Prioritising workloads▪ Recruiting, training and supervising junior staff▪ Handling correspondence▪ Implementing new procedures and administrative systems▪ Liaising with relevant organisations▪ Co-ordinating mail-shots and similar publicity tasks.