1. Working closely with the executives, senior executives, and managers to study and analyze potential lackings in efficiency.2. Serving clients/customers, and maintaining great internal and external relations with the supervisors and different departments.3. Reviewing daily reports, appointments, and other tasks assigned to staff members and ensuring quality of service.4. Taking over escalated cases, exiting phone, conference, email, and chat discussions to bring success for the team.5. Researching data, finding patterns, identifying obstacles, preparing strategies, testing and implementing them.6. Leading the staff members with confidence, showing directions, and boosting production efficiency.7. Communicating with the top management with the sense of priority and urgency, eliminating internal and external conflicts to ensure a solid team spirit towards success.8. Bringing innovation, taking calculated risks, and making confident decisions in difficult situations.

• Generating the data in the Asset Management and System Control• Checking Import bill, C&F Documentation and L/C.• Checking the payment of Chalan copy of different service providers by figuring out theirservice industry.• Checking Party Ledger through Excel.• Assist with research, filing, data entry, and recording and maintaining accurate andcomplete financial records.• Keep updated record of all forms as necessary.

• Helping customers for opening an account by providing product-• related information to the customers• Entered data and worked on various financial spreads to assist officers in their day-to-dayactivities• Checking applicant signatures, required documents, and introducer information• Keeping records of authorized cheque book and debit card• Co-operate in opening a foreign letter of credit (L/C) for import and export.• Entering data into a Register book for keeping the update of L/C• Prepared Solvency Certificates to show’s client’s solvency by referring to their FixedDeposit Accounts with the bank.• Prepared Modification Request Form which involved updating existing client’s creditinformation. This involved updating the Credit Limit and the amount outstanding for customers each year.

• Handled customer complaints.• Provided appropriate solutions and alternatives within the time limits;followed up to ensure resolution.• Gave customers information about products and services, took orders, andprocessed returns.• Collect product reviews and feedback for improvement.

• Worked for prodigal events, informative seminars, and enlightening workshops. Such as Econprodigy, Econsilium, and Speaktecular.• Acquired a variety of skills by getting involved in sponsorship, logistics, roadshows, procurement, and delegation activities.• Guide junior members through different types of events.• Arranged MOTM and GBM as club members.

• Hired and managed speakers for the event through the mail, virtual and physical meetings.• Choosing the right component and reliable member for the event.• Ensuring the right tasks are done by the right members at the right time.• Effectively controlling other members’ actions.Responsible for organising one of the largest TedConferences of the country with the theme " Envisioning A Better Tomorrow " with 12 overall speakers and multiple musical performances.Our Speakers included :- Bobby Hajjaj- Rashna Imam- Jon Kabir- Shafin Ahmed- Salman Mugtadir- Hussain M. Elius- Rafsan Sabab Khan- Munzereen Shahid- Sheikh Shabab Ahmed- Gulnahar Mahbub Monika- Syed Tayabul Bashar- Maria MumuWe also further had a publication titled" Envisioning A Better Tomorrow " where writeups from various students of North South University had been published!