Crystal Ekstrom Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Hanover Park, Illinois, United States

• Providing administrative support to the Hanover Park Biomed Center Leader and Supervisors, and 6 Biomed Center Leaders across the US• Creating and maintaining FY Purchase Orders for all 7 Biomed Centers for accuracy of invoice submissions by vendors• Handling of internal logistics from managing team travel for onsite and offsite OEM trainings to facility management to IT support• Project coordinator of numerous Biomed wide initiatives including the release and adherence of the… Show more • Providing administrative support to the Hanover Park Biomed Center Leader and Supervisors, and 6 Biomed Center Leaders across the US• Creating and maintaining FY Purchase Orders for all 7 Biomed Centers for accuracy of invoice submissions by vendors• Handling of internal logistics from managing team travel for onsite and offsite OEM trainings to facility management to IT support• Project coordinator of numerous Biomed wide initiatives including the release and adherence of the McKesson Security and Safety programs, 2 Biomed Center moves in California and Texas, PC refreshes and assignments, and branding of the Hanover Park office• Employee Engagement Committee Lead managing and facilitating an average of 3-4 monthly office events for non-exempt employees while maintaining and tracking against a yearly budget of $8,200• Enterprise wide Wellness Champion and Cares Ambassador focusing on providing support to our 180+ Biomed Operations team members ensuring sharing of knowledge and coordinating onsite events ranging from Biometric Screenings to Community Impacts Days creating care kits for local cancer patients Show less

San Francisco Bay Area

• Successfully led our International Expansion initiatives by getting 9 countries with 10 entities across 3 continents to directly employ or start with EoR’s (Employer of Record)• Worked with internal stakeholders (Accounting, AP, IT, Legal, Recruiting, Tax, Treasury) and external in-country firms/providers (Employment law, Payroll, Benefit, Tax, Safety) to ensure we were operationally ready to employ, have statutory benefits in place, and run payroll directly from each new Sonder… Show more • Successfully led our International Expansion initiatives by getting 9 countries with 10 entities across 3 continents to directly employ or start with EoR’s (Employer of Record)• Worked with internal stakeholders (Accounting, AP, IT, Legal, Recruiting, Tax, Treasury) and external in-country firms/providers (Employment law, Payroll, Benefit, Tax, Safety) to ensure we were operationally ready to employ, have statutory benefits in place, and run payroll directly from each new Sonder entity• Transitioned 3 EoR countries under Papaya Global to 4 Sonder entities across 3 countries during the height of the COVID-19 pandemic• Operationally processed successful monthly and semi-monthly payrolls including expenses of 11 entities through 9 countries and 4 currencies• Assisted with the change management and implementation of a new payroll system (ADP Workforce Now) in the UK while aligning it with the change to 2 entities• Implemented supplemental benefits in 4 countries and got new and existing employees added to those plans• Vendor management; Tracked and processed invoices and direct debits from 40+ external vendors• Managed the bi-weekly company All Hands with direction from the CEO including working with internal speakers on varying topics, refining the slide deck, and running the All Hands either in-office or remote with IT Show less

San Francisco Bay Area

Emeryville

• Central coordinator for a multi-year HR & Finance transformation program including multiple system implementations (ADP, NetSuite, Oracle HCM, Taleo, Coupa, Concur) supporting the PMO and CM• Managed 20+ vendors from start to finish through execution of SOW’s and tracked invoices against the LEAP budget of $19.5M• Completed CAB minutes/action items, status reports, Wrike tracking, Hypercare Release Management• Provided operational support to ensure that everyone from in-office to… Show more • Central coordinator for a multi-year HR & Finance transformation program including multiple system implementations (ADP, NetSuite, Oracle HCM, Taleo, Coupa, Concur) supporting the PMO and CM• Managed 20+ vendors from start to finish through execution of SOW’s and tracked invoices against the LEAP budget of $19.5M• Completed CAB minutes/action items, status reports, Wrike tracking, Hypercare Release Management• Provided operational support to ensure that everyone from in-office to remote employees were aligned with timely and efficient communications• Concur soft launch, assisted AP team with processing expense reports and trained 2 AP specialists• Assisted with the development of CM Project plans, managed updates and tracked project deliverable completion• Managed and tracked the development and approval of training job aids across 4 workstreams • Team coordinator for a high performing 15-person team spanning CM and Training• Performed quality assurance reviews and edited communications and training content in multiple formats• Provided training logistic support for a dispersed audience across 4 go-lives Show less

Emeryville

• Provided administrative support to the VP of Enterprise Business Operations (EBO) and LEAP Program Director• Expense management• Led the onboarding and off boarding of 55+ project team members, which included the coordination of facilities, IT, and orientation activities• Responsible for the master LEAP program calendar and conference rooms with scheduling an average of 40+ meetings a week through Microsoft Outlook

San Francisco, California

· Developed and led highly-detailed content collection process of more than 400 items from customers, employees and external exhibitors· Project-managed event mobile app including development of technical specifications and process guide in addition to obtaining customer and sales feedback · Managed a 245-piece signage project by coordinating with more than 20 teams for a successful and highly-visible tradeshow with 5,500 attendees· Collect and analyze customer satisfaction… Show more · Developed and led highly-detailed content collection process of more than 400 items from customers, employees and external exhibitors· Project-managed event mobile app including development of technical specifications and process guide in addition to obtaining customer and sales feedback · Managed a 245-piece signage project by coordinating with more than 20 teams for a successful and highly-visible tradeshow with 5,500 attendees· Collect and analyze customer satisfaction reporting data for 80 town hall events across the country· Support 18 marketers within 3 marketing operational teams with varying needs· Coordinate an average of 25+ initiatives a month· Administer team budget reviews and vendor payments for a $12.9M budget; troubleshoot budget issues· Spearhead pop-ups and culture events as a member of the Rewards, Recognition & Culture Committee · Manage the onboarding process of new team talent and vendor partners Show less

San Francisco, Ca

• Administrative support to ten Principals and four Associates• Maintaining complex calendars and day-to-day schedules• Organizing, scheduling and setting up WebEx audio and video conference calls, and in-office client meetings• Executing domestic and international travel arrangements including preparing and maintaining travel itineraries• Managing monthly billing worksheets, ensuring invoices are accurate to send to clients• Preparing and submitting reconciled company… Show more • Administrative support to ten Principals and four Associates• Maintaining complex calendars and day-to-day schedules• Organizing, scheduling and setting up WebEx audio and video conference calls, and in-office client meetings• Executing domestic and international travel arrangements including preparing and maintaining travel itineraries• Managing monthly billing worksheets, ensuring invoices are accurate to send to clients• Preparing and submitting reconciled company credit cards to AP• Process expense reports for client and company projects• Data entry/proofing of spreadsheets and databases• Updating and entering client contact information in Interaction• Answering incoming calls and in-person inquiries from clients and colleagues• Daily general support to administrative team and consulting staff Show less

Berkeley, Ca

Alehouse Bar Manager: February 2015-August 2015Interim General Manager: August 2014-November 2014Alehouse Service Manager: July 2014-February 2015Alehouse Bar Manager: October 2013-July 2014• Effectively worked with a multitude of vendors (20) placing and confirming numerous daily orders either by electronic, phone or in-person conversations • Completed the front-of-house schedule (40 employees) on a weekly basis with attention to detail ensuring proper staffing on each… Show more Alehouse Bar Manager: February 2015-August 2015Interim General Manager: August 2014-November 2014Alehouse Service Manager: July 2014-February 2015Alehouse Bar Manager: October 2013-July 2014• Effectively worked with a multitude of vendors (20) placing and confirming numerous daily orders either by electronic, phone or in-person conversations • Completed the front-of-house schedule (40 employees) on a weekly basis with attention to detail ensuring proper staffing on each shift using Excel• Responsible for the Alehouse safety meeting minutes including the monitoring and completion of safety tasks and distribution of the meeting minutes to staff and HR• Kept thorough records of staff overtime, break infractions, and under claiming of tips with Excel• Processed monthly expense reports, weekly invoices and daily revenue reconciliations with supporting documents• Initiated and developed comprehensive training materials, and implemented a training plan that followed up and ensured understanding and knowledge in all product and process areas• Produced and maintained the California Alehouse beer inventory database ensuring complete accuracy of inventory levels and products• Entrusted as Interim General Manager that oversaw all operations of the restaurant including preparing the 2015 budget• Trained 3 managers and 4 supervisors to ensure high quality standards and adherence to company policies Show less

Berkeley, Ca

• Excellent guest service and relationship skills with the ability to skillfully anticipate and address guests’ service needs• Answered customer inquiries and resolved issues promptly• Worked with individual servers and beer-tenders to improve their performance