• Executing personable as well as interactive appointments to gain valuable market research amongst the target market• Assisting a wide variety of financial clients with general enquiries to convey high quality research• Efficiently dealing with complaints in an empathetic yet professional manner• Extensively utilising systems such as Forsta Plus CATI, Microsip and MicroSoft Teams to carry out effective communications in accordance with company protocol

• CPD certified in Digital Marketing Practice and Management• Reviewed client brief of core objectives, and identified marketing needs• Prepared a summary of immediate actions and requirements needed to implement an innovative integrated campaign• Executed an influencer outreach marketing strategy; responsible for contacting and developing relationships with influencers on Instagram and YouTube• Created and updated influencer templates and database on Excel accordingly to monitor the brand's affiliate scheme and emerging trends and technologies• Produced meta descriptions for numerous page titles increasing click-through rate and enabling traffic through organic search and rankings• Presented a marketing plan, and increased brand awareness, revenue growth and engagement on websites• Created blog posts for online platform Facebook to primarily build customer base and implement brand loyalty• Assisted in producing an actionable marketing plan for music artist Inkra DeBelle to promote her brand - covering social media, target audience and competitive landscape

• Liaised with a higher clientele of customers with regards to premium items of clothing• Operated finance at tills, ensuring there is always stock float• Communicated the tactical work required for successful sales and conducted as follows• Executed daily density checks to inspect inventory, stock levels and quality• Performed an audit process fortnightly to maintain stock loss prevention

• Worked alongside a strict time schedule to ensure all tasks as well as sales assistant duties are completed• Trained new members on the team; ensuring efficient on boarding and clear communication skills• Welcomed and informed customers on a versatile product range• Replenished low stock, observing stock levels and cleanliness at all times