Strengthening relationship with business associates to maintain the healthy relation.• Forecasting Hand over targets and executing them in a given time frame with the help of Project Team.• Co-ordination with the Project & CRM Team for the Monthly/Quarterly Hand over of the Unit the assigned Project and analyze the Hand over on Quarterlybasis.• Providing Construction update to the customer with latest development through telephonically and electronically and also providing expected time ofdemand.• Interaction with customer and solving Query/Grievances/Resolution/payment/Receipt• Agreement/Demand & Liaison with Bank for disbursal of Home Loan and also providing delivery time line of the concern Tower/Unit.• Organize and Manage Physical visit of customer to the respective Tower & Project & also counseling with the customer and resolving entire after sales query.• Co-ordination with commercial, Project & CRM Team for the constructions stage of the Project where demand can be raised for the Particular Tower/Unit.

• Successfully managed store operations, inventory control, and visual merchandising to deliver exceptional customer experiences.• Led a team of sales associates, fostering a positive work environment, and achieving sales targets.• Implemented effective sales techniques and customer service strategies to drive customer loyalty and repeat business.• Conducted performance evaluations, provided coaching and training, and developed employee schedules.

Conducted market research to identify market trends, customer preferences, and competitor analysis.• Developed and executed marketing campaigns, including digital marketing, advertising, and public relations initiatives.• Established partnerships and collaborations with international organizations, resulting in increased brand visibility and business growth.• Monitored marketing performance, analyzed campaign results, and made data-driven recommendations for continuous improvement.

Managed inventory control, cash control, and store opening and closing procedures.Completed point of sale opening and closing procedures.Reconciled daily sales transactions to balance and log day-to-day revenue.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Approved regular payroll submissions for employees.

Managed senior-level personnel working in marketing and sales capacities.Assisted in organizing and overseeing assignments to drive operational excellence.