Essi Kuusela Email & Phone Number

London, GB

City Of London, England, United Kingdom

City Of London, England, United Kingdom

London, England, United Kingdom

Main focus on supporting new customers as they transition from sales prospects to active users and providing ongoing support whilst keeping customers engaged and comfortable using the software.Current responsibilities include but not limited to:- Configuration and building environments- Onboarding and training- Managing and supporting 100+ SMB accounts.

London, England, United Kingdom

As a Customer Support Advisor my main focus was to be fully in charge of your support channels - live chat, email and phone. I also took part in multiple different projects such as:- Hosting training and spotlight webinars- Testing new features and improves- Qualifying sales leads - Building demo environments for the sales team- Training two new Customer.

London, United Kingdom

Front of House team member at Clink78 & Clink 261 as well as a bar team member at Clink78's ClashBar- Customer service and daily front of house duties, Mews system management, bartending- Helping out marketing by designing temporary posters and creating Instagram stories from Clink78- Running and assisting with the daily events at the bar, organizing daily.

London, United Kingdom

Main focus on working with the UK and Irish market – helping companies grow to their full potential and reach their targets, whether they are undergoing fast growth, expansion on national level or expanding to new market areas by interacting the decision makers and C-level executives- CRM admin- Prospecting- Contacting inbound leads- Scheduling meetings.

Helsinki Area, Finland

Closely working with the Event Experience Manager, and heavily involved in executing 11 events during the fall seasonEvent production processes, material development, storage upkeep, work schedules for eventworkers, catering orders, transportation orders, and moreStepped in as the venue manager in two separate events; 600Minutes: IoT & Public Sector.

Portsmouth, United Kingdom

Student exchange through Erasmus, studying full time at the University of Portsmouth for the spring semester of 2018Programme in International Business, Faculty of Business and Law

Tampere Area, Finland

B2B sales for micro companies, mainly selling internet connections (fiber optic connections, broadbands, etc.), ICT-devices and solutions, and being a sales representative for DNA operator's business subscriptions

Tampere Area, Finland

Elected chairperson of the business student association- Being responsible of the board, fulfilling the statutory obligations of the association and project management- Convening meetings of the association and the board- Representing the association outside univesity and carrying out relationships with interest groups and university staff

Tampere Area, Finland

Responsible for Foreign Relations- Communicating with the international students- Organizing a week-long international excursion to Poland as well as local excursions in Finland- Assisting in multiple events, biggest responsibility being the annual Business Seminar

Tampere Area, Finland

- Providing professional customer-service to the highest standard to fulfill the customers' needs- Following the sales strategies and actively participating in company meetings and trainings- Handling and ensuring the correct cash flow- Ordering goods and participating in stock management and inventory to guarantee the product variety and to maintain the.

Kemi Area, Finland

- Providing professional customer-service to the highest standard to fulfill the customers' needs- Following the sales strategies and actively participating in company meetings and trainings- Handling and ensuring the correct cash flow- Ordering goods and participating in stock management and inventory to guarantee the product variety and to maintain the.

Kemi Area, Finland

Youth camps targeted for children between ages 7 to 18- 9 camps as Assistant Camp Counselor- 21 camps as a Group LeaderDeveloping programme Teaching and guidingTraining new group leaders

Kemi Area, Finland

Assisting, contacting customers, and booking meetings for insurance representatives