Ela Sokolowski Email & Phone Number

Waterloo Region

Verify incoming product’s compliance to standardsVisually inspect product for quality and amount, reporting any discrepanciesCalculate accurate statistics based on detailed daily reports of product wastageFollow-up promptly with producers across North America to troubleshoot product issuesPrepare and send incident reports, other documentation and complete daily shift report

Cambridge, On

Monitored freight movement in Transfreight and partner equipment and updated status of all shipments in Transfreight, carrier and customer transportation management systemsResponded to client inquiries under pressure of tight deadlines and shifting priorities, negotiating successfully between drivers and clients to ensure client satisfactionMaintained Standard Operations Procedures and policies and regulations to ensure smooth runsIdentified delivery cost reduction strategies and presented strategies at Traffic team meetingsPrepared and sent correspondence and documents to clients by email and faxWrote daily activity reports for team members, drawing attention to items needing follow-up

Kitchener, On

Designed and implemented strategy for improving traffic coordinating and dispatching process, resulting in major reductions in wait times, increased fleet usage, and improved client retention Developed new information management system resulting in faster customer service and quick retrieval of documents for drivers’ useImproved communication system with drivers and clients, developing positive rapport and excellent problem solving to ensure on-time deliveries Negotiated successfully with carriers for service and preferential rates that increased efficiency and percentage of orders without errorAppreciated for diplomacy and resourcefulness in responding to client inquiries and complaintsApplied knowledge of transportation laws and regulations and shipping documentation

Bachelor Of Economics, Economics And Organization Of Transportation

Education record