Support the Apple sales teams of C-Data and its partners in their sales and marketing efforts, having an extensive knowledge of Apple's entire ecosystem, a deep understanding of Apple's value proposition, sales methodology, and expertise in deploying and managing Apple devices in business and education. An Apple Authorized Distributor, C-Data’s partners portfolio consists of authorized resellers, system integrators, retail chains, and private shops.• Onboard Apple Authorized resellers… Show more Support the Apple sales teams of C-Data and its partners in their sales and marketing efforts, having an extensive knowledge of Apple's entire ecosystem, a deep understanding of Apple's value proposition, sales methodology, and expertise in deploying and managing Apple devices in business and education. An Apple Authorized Distributor, C-Data’s partners portfolio consists of authorized resellers, system integrators, retail chains, and private shops.• Onboard Apple Authorized resellers into Apple's Automated Device Enrollment (ADE) program including troubleshooting for different deployment scenarios and SaaS MDM solutions• Administer the Apple ADE (formerly DEP) systems (internal and external) and manage escalations• Create marketing content and instruction guides• Deliver technology-focused presentations and demonstrations (office, on-site, online)• Conduct sales training focusing on understanding customer needs toward customer success • Address knowledge gaps and remove technology adoption inhibitors among our partners• Build and maintain an understanding of all Apple devices and related systems• Maintain existing relationships with partners• Travel to meet partners on-site and accompany them on demand to meetings with clients as a subject matter expert ACHIEVEMENTS• Managed and partook in a project of developing a sales tool (mobile app and web app) uniquely designed for Authorized Apple Resellers and aimed at enterprise customers• Led the project for the development of API integration into Apple's Automated Device Enrollment from inception to completion• Designed the implementation of Apple's Automated Device Enrollment service for C-Data, complete with detailed workflow plans, UX/UI diagrams, and documentation• Developed and executed a technical readiness plan for our partners toward Apple's Automated Device Enrollment• First to bring the Apple ADE service to the market Show less

An independent Apple IT specialist, operated under the moniker ApplePie offering professional services to help private, business, and academic clients succeed with Apple technology. Handled all aspects of the business : connecting with prospects over the phone, in their home or business to learn their needs through briefing, introducing Apple solutions, creating demos and Proof of Concepts(POCs), building relationships, preparing and presenting proposals, delivering the solution and… Show more An independent Apple IT specialist, operated under the moniker ApplePie offering professional services to help private, business, and academic clients succeed with Apple technology. Handled all aspects of the business : connecting with prospects over the phone, in their home or business to learn their needs through briefing, introducing Apple solutions, creating demos and Proof of Concepts(POCs), building relationships, preparing and presenting proposals, delivering the solution and providing ongoing training and support.• Cultivated a years-long relationship and collaboration with the Department of Technology Marketing at Sapir College providing consultation services, technical support and training.• Assisted The Hebrew University of Jerusalem’s comptroller office in an internal inspection providing an essential professional assessment as a Mac expert. Show less

Conducted sales over the phone from the online call center operating within the company’s corporate offices (Inside Sales), handling clients from diverse sectors (government, finance, telco, high-tech) working with C-level executives, and other high profile customers.Selling in a front-facing setting in the retail stores on launch-days and busy holidays. Handled all stages of the sales cycle in the corporate online store, from connecting with leads, through pre-sale consultation and… Show more Conducted sales over the phone from the online call center operating within the company’s corporate offices (Inside Sales), handling clients from diverse sectors (government, finance, telco, high-tech) working with C-level executives, and other high profile customers.Selling in a front-facing setting in the retail stores on launch-days and busy holidays. Handled all stages of the sales cycle in the corporate online store, from connecting with leads, through pre-sale consultation and preparing the proposal, to closing and processing deals.• My extensive IT knowledge and experience with the platform allowed me to effectively handle objections of the most demanding prospects and convert them into clients.• Authored objection handling tactics for the entire call-center sales team. • Trained and initiated new employees into the call center.• Created instructional screencasts (ScreenFlow software) to help streamline the learning process for new employees at the sales call center, thus minimizing user errors and reclaiming 50% of the time previously lost by assigning a working sales representative to act as a tutor.Additionally, to my request and due to my proven Mac skills and passion, also filled the role of a system administrator on the company’s promotional activities and collaboration projects to gain further experience.In the role of a system administrator on multiple occasions setup a Mac OS X Server, setup small LAN and WLAN network, deployed tens of Macs and tens of iOS devices, administered a network of tens of Macs using Apple Remote Desktop, deployed backup solutions and provided technical assistance and software training to staff. iDigital is an Apple Premium Reseller. It is a subsidiary of the iConGroup, Apple Authorised Distributor in Israel. Operating twelve retail stores (no official Apple Stores in Israel to date) it is the largest reseller in Israel.http://www.icongroup.co.ilhttp://www.idigital.co.il Show less

Collaborated with IC, a company specializing in intellectual property investigations and enforcement on a freelance-basis designing and producing their presentations, editing video footage taken undercover by investigators and jump-starting the social media channels of the company, setting up their WordPress blog, YouTube Channel, Facebook Page and Twitter accounts.http://investigativeconsultants.com

System and network administrator and ICT help desk for the international sales team comprised of 20 employees. Administered a Windows based LAN/WLAN network and Windows Small Business Server 2008 Active Directory. Lowered total IT overhead costs by 15% renegotiating the terms of agreements with service providers representatives and switching to better-suited service plans through interpersonal and negotiation skills.Increased efficiency of internal forms distribution and… Show more System and network administrator and ICT help desk for the international sales team comprised of 20 employees. Administered a Windows based LAN/WLAN network and Windows Small Business Server 2008 Active Directory. Lowered total IT overhead costs by 15% renegotiating the terms of agreements with service providers representatives and switching to better-suited service plans through interpersonal and negotiation skills.Increased efficiency of internal forms distribution and response time by 80% converting all office internal report forms used by the team to Adobe PDF digital forms.Increased efficiency and productivity of repetitive tasks by 80% building a shared library of custom preconfigured queries for Microsoft Dynamics 365 CRM that could be run by any of the team members at any moment to produce reports on demand.Took the initiative to create a comprehensive file which documents all aspects of IT related information to improve root-cause analysis processes and shorten time to resolution. Show less

Developed, taught and administered an introductory course of the acclaimed 3D design software SketchUp at the Design & Architecture Preparatory Program for 15+ adults in a classroom setting.• Streamlined the administration of the classroom resources by reverting the Mac computers to their native state rather than using them as Windows PCs. Installed a dedicated software on the trainer’s Mac (Apple Remote Desktop) to manage Macs in a network in the most efficient way. Thereby added… Show more Developed, taught and administered an introductory course of the acclaimed 3D design software SketchUp at the Design & Architecture Preparatory Program for 15+ adults in a classroom setting.• Streamlined the administration of the classroom resources by reverting the Mac computers to their native state rather than using them as Windows PCs. Installed a dedicated software on the trainer’s Mac (Apple Remote Desktop) to manage Macs in a network in the most efficient way. Thereby added extremely useful capabilities to distribute teaching materials to all Macs at once, to observe and control any of the Macs, to share trainer's screen or any other student’s screen with the rest of the class and to remotely lock students’ screens to focus their attention. A move resulting in precious time saving and more time spent on teaching. Show less

I worked several part-time jobs to support myself through university and beyond while taking a full course load as a foreign student.• Offered on-site technical assistance and instruction services to private Mac users• SketchUp trainer and 3D CAD designer for fellow students and architects• Presentations and page layout designer for print and screen• Private Hebrew teacher