Elaina Bonacci Email & Phone Number

Boca Raton, FL, US

Boca Raton, Florida, United States

Park Ridge, IL

• Responsible for day to day activities of boutique with over 300K in sales including, but not limited to sales, customer service, accounts payable/receivable, merchandising and inventory management.
• Develop relationships with vendors and participate in all aspects of buying and price negotiations for clothing, accessories and footwear lines.
• Create and implement marketing plan with emphasis on print, digital media and social networking.
• Design and maintain company e-commerce website.
• Manage yearly advertising, inventory, supply, asset and charity budget of over 100K.
• Act as liaison for company with city, chamber of commerce, civic and charity groups.

Eden Prairie, MN

• Design detail reporting for Information Services teams based on requests from management.
• Created and implemented over 30 reports for several teams within a 4 month period.
• Recruited for position based on former performance at US Cellular.

Bensenville, IL

 Train and educate IT staff with regard to service levels and monitor individual performance based on levels set by department managers. Negotiate and implement service level agreements between IT staff and business partners. Provide analysis of incident management data including volumes, trends and root cause analysis data to help leadership identify.

Mt.Prospect, IL

 Manage the daily activities of the 25-member Technical Support Department.  Utilize work force management and call center technologies to achieve service level goals.  Monitor volume trends, track and record history and provide forecasts to make staffing recommendations.  Review information for competitive benchmarking. Evaluate possible changes or.

Master Of Business Administration (M.B.A.), Marketing

Education record