Elaina M. Jones
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Elaina M. Jones Email & Phone Number

Instructional Design Leader | Learning Experience Innovator | Certified Coach Elevating Engagement & Retention at J Laney Solutions LLC
Location: Plainfield, Illinois, United States 11 work roles 2 schools
1 work email found @bmo.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Role
Instructional Design Leader | Learning Experience Innovator | Certified Coach Elevating Engagement & Retention
Location
Plainfield, Illinois, United States

Who is Elaina M. Jones? Overview

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Quick answer

Elaina M. Jones is listed as Instructional Design Leader | Learning Experience Innovator | Certified Coach Elevating Engagement & Retention at J Laney Solutions LLC, based in Plainfield, Illinois, United States. AeroLeads shows a work email signal at bmo.com and a matched LinkedIn profile for Elaina M. Jones.

Elaina M. Jones previously worked as Owner | Principle Learning and Development Consultant at J Laney Solutions Llc and Instructional Designer at Comed. Elaina M. Jones holds Master'S Degree, Instructional Design And Technology from Walden University.

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ejones@bmo.com
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Profile bio

About Elaina M. Jones

As a Learning and Development leader with 18 years of experience, I am dedicated to crafting transformative learning experiences that fuel both individual and organizational growth. I specialize in instructional design, curriculum development, and the strategic application of adult learning principles to design training programs that drive engagement, retention, and measurable results.In my career, I’ve led impactful learning initiatives across various sectors, conducting thorough needs analyses and leveraging insights to create targeted, adaptable learning solutions. My expertise in learning styles and multiple intelligences allows me to develop programs that resonate with diverse learners, enhancing accessibility and effectiveness.As a certified life coach, I bring a unique coaching perspective to my work in L&D, supporting individuals and teams in achieving their full potential. This coaching experience enhances my skills in leadership development and fosters a collaborative, growth-oriented approach to learning.I excel in building strong partnerships with stakeholders, aligning learning initiatives with business goals to ensure meaningful, sustainable outcomes. My focus on employee engagement and process improvement has consistently driven positive performance metrics and enriched workplace culture.

Listed skills include Training, Employee Training, Team Building, Coaching, and 38 others.

Current workplace

Elaina M. Jones's current company

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J Laney Solutions LLC
J Laney Solutions Llc
Instructional Design Leader | Learning Experience Innovator | Certified Coach Elevating Engagement & Retention
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11 roles

Elaina M. Jones work experience

A career timeline built from the work history available for this profile.

Owner | Principle Learning And Development Consultant

Current

At J Laney Solutions, I lead the creation of innovative learning experiences that drive engagement and performance. Our collaborations with organizations like Agate Publishing, Lumious, and HumanSide have resulted in tailored eLearning modules, virtual instructor-led training, and comprehensive facilitator guides. By leveraging industry-leading tools such as Articulate Storyline 360, we deliver solutions that align with each client's unique objectives, ensuring measurable improvements in learner outcomes.

Jul 2016 - Present

Instructional Designer

Current

Chicago, Il, Us

Contracted through Pyramid ConsultingPartnered with Exelon/ComEd to design and implement blended learning solutions that streamline complex system integration training for Customer Care Representatives. By incorporating hands-on practice and high engagement practice activities, I created a dynamic learning experience that increased engagement and improved retention by 25%. My approach focuses on aligning training with business needs, ensuring that employees are not only proficient but confident in their roles.

Jan 2024 - Present

Instructional Designer

Mountain View, Ca, Us

Contracted through The Judge GroupEmpowered Google’s Go-to-Market teams with skills to navigate complex, high-stakes environments through custom virtual training. Designed sessions on “Influencing Without Authority” and “Radical Prioritization,” which boosted knowledge retention by 40% and transformed team performance. By blending interactive microlearning with strategic insights, I helped Google’s teams think and act more decisively.

May 2021 - Apr 2023

Sr. Instructional Designer

Chicago, Illinois, Us

Contracted through International Financial Group (IFG)Enhanced onboarding and development for BMO’s Small Business division by designing interactive eLearning modules and system-based training programs. Collaborated with leadership to create a cohesive learning experience, improving operational consistency and supporting team proficiency across business lines.

Mar 2019 - Dec 2020

Learning Solutions Manager

Riverwoods, Il, Us

Contracted through Axelon ServicesSpearheaded Discover’s curriculum development and technical training, impacting over 1,000 global employees. Developed a project tracking system that slashed reporting time by 30% while fostering learning consistency and quality at scale. My strategic approach helped set new standards for employee performance and learning effectiveness.

Nov 2018 - Mar 2019

Deployment Lead / Instructional Designer

Bp

London, England, Gb

Contracted through HirePowerLed the end-to-end deployment of a transformative global refinery training program, reaching BP teams at 8 locations. Developed ILT, VILT, and eLearning that were tailored to optimize engagement and knowledge retention, driving a significant uplift in operational readiness and team cohesion worldwide.

Oct 2016 - Nov 2018

Instructional Design Consultant

Schaumburg, Il, Us

Contracted through The CARA GroupElevated Zurich North America’s business unit training with immersive ILT experiences, co-created with SMEs to ensure relevance and impact. My training solutions not only equipped employees with essential skills but also enhanced knowledge application across roles.

May 2016 - Oct 2016

Instructional Designer

Itasca, Il, Us

Designed and launched a company-wide LMS and preceptor certification program, reshaping Gift of Hope’s approach to employee training and development. Empowered teams to perform at their best through innovative learning solutions aligned with organizational goals.

Mar 2015 - Feb 2016

Training Manager

Ftd

Chicago, Illinois, Us

Transformed training delivery for customer service and sales teams by implementing a new Moodle LMS, which centralized resources and streamlined performance tracking. Fostered a culture of continuous learning that boosted employee engagement and service excellence.

Jan 2014 - Mar 2015

Trainer/Coach

Chicago, Illinois, Us

Facilitated training programs across customer service, technical support, and leadership, delivering engaging sessions that boosted team effectiveness and skill application. Developed leadership workshops to equip managers with practical strategies for effective team management, fostering a collaborative and high-performance culture.

Dec 2005 - Mar 2013

Sales And Service Manager

Orlando, Fl, Us

Oversaw front-of-house training and daily operations, ensuring team members had the skills and knowledge to provide outstanding guest experiences and maximize sales. Delivered training on customer engagement, menu knowledge, and upselling, fostering a high standard of service and a memorable dining experience.Managed shifts, maintained food safety standards, and implemented quality control measures to exceed guest expectations consistently. Through a focus on teamwork and professionalism, I cultivated a positive, customer-centric work environment that balanced operational efficiency with exceptional service.

Jul 2001 - May 2005
2 education records

Elaina M. Jones education

Master'S Degree, Instructional Design And Technology

Walden University

Bachelor'S Degree, Organizational Management

Global Outreach Virtual Edu.
FAQ

Frequently asked questions about Elaina M. Jones

Quick answers generated from the profile data available on this page.

What company does Elaina M. Jones work for?

Elaina M. Jones works for J Laney Solutions LLC.

What is Elaina M. Jones's role at J Laney Solutions LLC?

Elaina M. Jones is listed as Instructional Design Leader | Learning Experience Innovator | Certified Coach Elevating Engagement & Retention at J Laney Solutions LLC.

What is Elaina M. Jones's email address?

AeroLeads has found 1 work email signal at @bmo.com for Elaina M. Jones at J Laney Solutions LLC.

Where is Elaina M. Jones based?

Elaina M. Jones is based in Plainfield, Illinois, United States while working with J Laney Solutions LLC.

What companies has Elaina M. Jones worked for?

Elaina M. Jones has worked for J Laney Solutions Llc, Comed, Google, Bmo Harris Bank, and Discover Financial Services.

How can I contact Elaina M. Jones?

You can use AeroLeads to view verified contact signals for Elaina M. Jones at J Laney Solutions LLC, including work email, phone, and LinkedIn data when available.

What schools did Elaina M. Jones attend?

Elaina M. Jones holds Master'S Degree, Instructional Design And Technology from Walden University.

What skills is Elaina M. Jones known for?

Elaina M. Jones is listed with skills including Training, Employee Training, Team Building, Coaching, Leadership Development, Instructional Design, Program Management, and Customer Satisfaction.

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