• Utilized custom software to reconcile upwards of 90+ items totaling over $1 million dollars on a daily basis on automatic drafting, initial escrow, manual drafting, and reversal accounts• Cross-referenced company information with backups provided by members to catalogue payment and reversal typeso Categorized between miscellaneous and journal vouchers for manual drafting, and bounced drafts, reverse reapply, ACH, returned checks, and reverse to shares for reversals• Discovered multiple variances in amounts found between Black Knight software and backups, and corresponded with both internal and external team members to resolve discrepancies• Utilized custom software to reconcile upwards of 90+ items totaling over $1 million dollars on a daily basis on automatic drafting, initial escrow, manual drafting, and reversal accounts• Cross-referenced company information with backups provided by members to catalogue payment and reversal typeso Categorized between miscellaneous and journal vouchers for manual drafting, and bounced drafts, reverse reapply, ACH, returned checks, and reverse to shares for reversals• Discovered multiple variances in amounts found between Black Knight software and backups, and corresponded with both internal and external team members to resolve discrepancies

• Communicated with ten vendors to ensure the receival of account statements for Austin Grill and Big Buns• Consolidated documents covering over 30 restaurant and franchising units for the year 2022, consisting of AP, PR, liquor, and depository accounts to maximize organizational efficiency• Reconciled over $400 dollars’ worth of month-old mistakes in payroll and cash reconciliations unfinished due to understaffing• Analyzed invoices for The Ridley from December 2021 to August 2022 to settle a dispute regarding fulfilled vendor payment• Evaluated the company VISA to determine seasonal restaurant ordering deficiencies as well as unnecessary expenditures in order to increase rebate profit and decrease spending

• Facilitated company-consumer relationships via interpersonal communication• Streamlined a consistent “flow” between the 400+ guests and the understaffed kitchen of eight employees; memorized the assigned numbers and positions of 73 tables• Directed two other coworkers to necessary roles in order to ensure effective service on a daily basis

• Provided positive customer experiences with fast and friendly service in order to boost positive customer connection scores• Developed teamwork and stress-resiliency skills to produce over 40 drinks per shift in a fast-paced environment• Advanced basic accounting skills to perform quick transactions to reduce drive-thru wait times• Coordinated with four other baristas to run the store and perform closing tasks