Elaine Gorman Email & Phone Number

East Lothian, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Education and Place lead- responsible for delivery of programmes across Scotland•Led delivery of three multi - year contracts with Lifeskills created with Barclays, in Scotland - an award-winning UK flagship employability programme which has supported 11.2 million people.•Set up a team of facilitators to teach employability skills to approximately 30,000 young people. •Achieved best ever levels of engagement in the programme with corporate partner colleagues and Scottish schools and colleges.•Created Twitter campaign to engage ‘Developing the Young Workforce’ regional boards, Heads of Education, Employment and Skills in target Scottish cities and towns.•Key role in ‘Building Thriving Local Economies’ launch event, Scottish Parliamentary reception, Creativity and Enterprise video used at AGM, Scottish Learning Festival. Business Connector Programme Leader 2014-2016•Developed the ‘Business Connector’ talent management programme in Scotland.•Managed all strategic relationships with the funder: The Scottish Government, and partnerships with town teams, business improvement districts and seconding organisations.•Partnerships with retailers, transport provider and the Department of Work and Pensions.•Leveraged £1m of support by connecting business resources to town need.•Coached and led full time business secondees.

Posts held were regional and covered Scotland, Northern Ireland and the North of England.Talent and Development Manager •Coached executive team to embed effective performance management, stretch targets achieved.•Initiated training needs analysis and delivered regional talent management programme.•Improved diversity and inclusion and succession planning by creating a graduate mentoring programme, bespoke development for deputy managers, coached on ‘Springboard’ for women. Temp Recruitment Manager, Royal Mail North Region •Shortlisted ‘Best Colleague’ Chairman’s Award for Excellence for managing Christmas recruitment ‘exceptions’ process during 2010 extreme weather. People Change Manager •Led on regional change engagement which set business transformation in a commercial context.Service Manager Learning partnering with four HR Business Partners•Won Royal Mail Group Award for Innovation by creating and delivering engagement event ‘Delivering transformational process change through leadership capabilities’. •Achieved 55% headcount reduction. Led a team of 14 learning advisors. Delivered succession plan.•Managed centralisation of all customer learning requests to contact centres, simultaneously promoting and deploying new standardised processes.•Delivered regional scores of 85%+ for 'I enjoy working here' during three years of business transformation.Communications Manager, Royal Mail, Scotland and Northern Ireland •Created key messages, communication products and processes and led a team of eight communications managers.•Delivered ‘ best in class’ UK league table communication results for four years in succession.•Designed processes and campaigns to deliver a response rate of 82% for regional employee opinion survey, both engagement and customer focus index scores increased by +3%