Elaine Keech Email and Phone Number

Responsible for entire operation of Omaha's first children's hair/party salon.Conceptualized, designed and operate the first ever children's salon in Omaha.Designed the Ponytails & Buzzcuts website.Evaluated & installed salon software to manage appointment booking, client information, payroll, inventory control and reporting.Manage staffing requirements, recruiting and scheduling.Established and documented staff expectations and salon policies, services and prices.Identified and implemented best practices for dealing with a very unique clientele.Train staff in multiple aspects of the business.Built clientele list to 4800 the first year with minimal to no marketing budget.

Primary responsibilities were to research & document Legacy System data fields for entry into a Common Data dictionary and determine ways to simplify development project timeframes. Implemented process improvements that resulted in 15% staff productivity gain.Created & delivered multiple training presentations for internal and external IT personnel.Represented the department on the IT Standards Support & Change Council.Led the team in documenting standards and procedures for numerous processes and compliance issues. The end result was simplified knowledge transfer and effective cross training.Served as the liaison between the analyst team and the Technical Documentation department.

Managed a team of IT professionals responsible for mainframe tool research, and development in support of the company's technical community. Managed Y2K efforts of the tools team at an estimated savings of $2,000,000. Team developed scripts to reduce repetitive searching for date related fields in 7600 production modules. Led an IT initiative on test process improvement that resulted in the incorporation of component testing and automated regression testing.Increased visibility and upper management awareness of the tools we supported, their cost, and their value through published metrics, and presentations, enabling those responsible to make informed decisions about critical business issues and vendor contracts.Delivered a presentation at the BrainStorm Group's Year 2000 National Symposium in New Orleans that addressed the issues of Insourcing vs. Outsourcing.

Supported the development community as a member of the Methodology and Tools select team.Customized and streamlined vendor tool training. Facilitated IT staff training and eventually transitioned that responsibility to the education department.Key player in the establishment of a mainframe tools helpdesk as the development staff transitioned between applications (ROSCOE to TSO). Coordinated with vendors to implement new software and QA tools.Primary liaison between the IT staff and Data Center to insure smooth implementations of new tool releases.Designed and implemented a revised month-end Merchant-reporting process that simplified product maintenance and reduced run time by 73%.Coded, tested, and implemented file interfaces for special projects and cardholder/merchant conversions.Managed on-line statement conversions to the First Data system, including negotiating client specifications and time-lines.