Acting manager on duty. Open and close store. Set goals for the day. Balance registers, settle store and process bank deposits. Receive and process shipment. Assist with floor sets, window changes and marketing updates. Assist with interviews, onboarding, coaching and providing feedback amongst SLT team.

Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries;Respond to incoming calls from customers on issues related to benefit eligibility questions and prescription status inquiries;Identify issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders;Ask appropriate questions and listen actively while documenting required information in computer systems;Make outbound calls to customers when necessary;First call resolution

As the QA Purchased Parts Analyst , my main responsibilities include the following:• Represent Quality Assurance during all NAR Supplier Sourcing meetings/ activities• Prepare and Execute required information/ tasks during Forward and Global Sourcing Meetings• Represent QA during Supplier Change Meetings, follow up on any open tasks related to QA• Generate and analyze monthly reports for QA Purchased Parts, present to management• Tracking of QA Purchased Parts Audit Results, maintain records and files• Maintain and Track Supplier Escalations• Coordinate and Track Quality Technical Reviews• Work in following systems: Q-Module, BeOn, Tevon, GAS-TI, ISQUAD, KPM, STAR, SAP, KSRMAdditional responsibilities:• Quality Assurance Training Coordinator (personnel development)• Member of the Steering Committee for the annual Volkswagen United Way Drive• Member of Employee Activities Steering Committee

As a Technical Operations Specialist for Quality Assurance, I coordinated financial activities and special projects in Quality Assurance, including the following:• Overhead budget negotiations, planning, tracking and reporting for all Quality Assurance• Investment projects (planning and execution)• New project (facelift, new model) investment & launch budget coordination• Cost efficiency measures• Third party / supplier claims and recovery• Headcount and organizational planning• Quality Assurance Training Coordinator (personnel development)• Other finance-related activities for Quality Assurance• Quality Assurance Stimmungsbarometer (Employee Satisfaction Survey) CoordinatorAdditional Volkswagen activities:• Member of the Steering Committee for the annual Volkswagen United Way Drive• Member of Employee Activities Steering Committee

As an administrative assistant my job responsibilities included the following:•Prepared, tracked & followed-up on Check Requests, Purchase Requisitions, RFQ’s, & PAR’S to ensure timely delivery of goods & services, reconciled payments against accruals •Monitored departmental travel requests, verified need for travel & approved on behalf of GM •Established & tracked administrative & discretionary budgets•Accessed & tracked monthly Budget Performance reports for individual cost centers, reviewed for discrepancies & reversed where possible•Prepared accruals, collected back-up documentation, submitted to Finance •Scheduled routine departmental meetings, prepared agendas, took meeting minutes & ensured timely follow-up for tasks assigned to the team during meetings •Prepared & coordinated various reports, presentations & documents within the department by gathering data &/or preparing PowerPoint slides & when required •Planned off-site meetings including site selection, travel budget, meeting minutes & all meeting logistics & communications •Prepared, submitted & tracked expense reports & maintained records •Proactively followed up on outstanding tasks & issues on behalf of GM •Screened & routed written & electronic mail & telephone calls for GM •Prepared clear & well-written communications on behalf of GM •Managed GM’s electronic schedule to ensure efficient time management•Maintained signature authorizations/deletions

As an assistant manger my job responsibilities included the following:•Provided direction and leadership to branch teammates, second in command in absence of the Branch Manager•Recommended and provided financial service needs in order to help customers establish their financial goals•Provided operations oversight; ensured compliance with policies and procedures•Supervised branch teammates by participating in performance reviews, selection, and performance counseling•Ensured compliance with internal controls, operational procedures and risk management policies•Researched and resolved customers concerns and problem items in an efficient and timely manner•Trained and supervised newly hired sales associates•Managed and maintained branch vault and ATM while being in charge of all branch cash, cash ordering and branch supplies•Opened new accounts, CD’s, IRA’s, took loan applications and referred customers to specialized bankers•Licensed Banker, offer, present and sell annuities as well as wealth transfer solutions.•Processed deposits, withdrawals, payments and balancing•Proactively sold retail products and cross sold to other lines of business•Pursued on-going education of bank products and services