Elaine Winters Email and Phone Number

Program Billing Coordinator,Chart Audit 2018- PresentUniversity of Louisville, School of DentistryEnsure patient visits are coded to professional and legal standards. Responsible for reading daily appointment note and charges by Hygiene, DMD, Residents, and private faculty practices. Daily correction of treatment date issues and/or accurate location issues prior to insurance claim submissions. Answer inquiries from staff and patients pertaining to coding, audit corrections, and patient account balances. Assisted in training several new staff members on standards for documentation and billing in AxiUm.Quality Care Specialist, Office of Patient Services 2002 - 8/2017University of Pittsburgh, School of Dental MedlineDuties included reviewing for accuracy in accordance with ADA standards, patient records of treatment by dental residents and dental students. Submitting completed treatment to insurance for payment or printing monthly statements to patients. Reviewing patient accounts for refunds and processing via credit card or thru central accounting for a paper check. Monthly meeting with residents/students to review continuity of care standards of assigned patients. As team lead my duties included interviews, training new hires and streamlining audit/coding issues with director or faculty coordinators. Answering customer/insurance questions via business line, making payment arrangements.Bookkeeper