Elaine Armstrong Email & Phone Number

Charlotte, Nc, Us

Dallas, Tx, Us

On boarded four new sites and hired corresponding high performing teams in 2022. One newly built production facility and three existing client sites. Leading to highly satisfied clients in year one of site startup Managed contractual compliance of preventative and reactive maintenance programs through analyst team and CMMS program meeting all KPI goals Viewed as trusted advisor by clients and internal business unit leaders for all sites in my portfolio leading to business growth through additional scope and additional CBRE staff Assumed financial responsibility for client budget and savings goals. Meeting targets through team self-performance and sub-contractor efficiencies Drove innovation and thought leadership with FM team through mentoring and cross training. Leading to team promotions and highly satisfied clients

Dallas, Tx, Us

First time outsourcing client - Locations in AMS, including sites in Canada and LATM - 5MM sqft. We assumed 30+ employees from the client and maintained a 100% retention for year 1. GMP contract with an original value of $37MM and a year 3 glide path savings. Evaluated all service contracts created with the transition and met aggressive saving target. Introduced CBRE model and standards to acquired employees and new vendor partners. Worked as part of a rest of world (ROW) structure with EMEA and APAC Alliance Directors to drive standards across the Client portfolio. Successfully introduced two new software platforms to the client.

Dallas, Tx, Us

First time outsourcing clientControlled the roll out of programs in cleaning, landscaping, snow, life safety, elevators, trash, and pest control across 15MM sq ft and 218 properties commercial and industrial in 26 statesHired and trained 28 mobile engineers, 2 FM’s and support staffFiscal responsibilities include budget creation, reporting, variances and financial benchmarking Primary senior client relationship manager

Cincinnati, Oh, Us

Managed a portfolio of 900,000+ sqft of Class A commercial space in the NC and NYC RegionHired and trained 16 new EMCOR employees in the NC RegionBuilt out and put on-line 530,000 sqft of Class A commercial office space in the North Carolina Region between 10/06 and 8/07, adding 2,500 seats to the region, including design development, plan review, MAC, contractor management, budget and deadline responsibilitiesVendor establishment, contract management, warehouse inventory management, vacancy managementDeveloped cross training program to assist with regional churn of 110% in NC facilitiesDeveloped and managed operations budget for 8 corporate properties in the Fidelity portfolio totaling $17MM. Fiscal responsibilities, include reporting, monthly variances and financial benchmarking

Dallas, Tx, Us

Promoted to corporate portfolio – Class A towers in CT and RIManaged a staff of 5 Building Engineers and Maintenance Technicians Development and oversight of capital budget $2MM including bidding, negotiating, contracting and management of projectsProvided Fire Life Safety training for 2,000+ FleetBoston employees, including revising building specific plans, group training sessions for Life Safety Teams and administering semi-annual evacuations Identified and implemented energy saving projects throughout portfolio

Industrial And Logistics

Mcsa, Masters In Community Services Administration

Bachelor Of Arts - Ba, Political Science And Business Administration