Elaine Barnes Bsc. Ccxp

Elaine Barnes Bsc. Ccxp Email and Phone Number

Non Executive Director @ Amplius
Basingstoke, GB
Elaine Barnes Bsc. Ccxp's Location
Basingstoke, England, United Kingdom, United Kingdom
Elaine Barnes Bsc. Ccxp's Contact Details

Elaine Barnes Bsc. Ccxp personal email

n/a

Elaine Barnes Bsc. Ccxp phone numbers

About Elaine Barnes Bsc. Ccxp

A strategic , customer focussed leader used to working as a senior executive within Global and Regional Organisations. A proven record of developing and executing strategy;plus transformation and start up in Europe, U.S. And Asia. Putting people and customers at the heart of an organisation, harnessing the strength of teams enabling organisations to delight customers and drive business growth. A team player who understands the importance of cross functional collaboration, culture and the value of brands. Elaine specialises in customer experience, contact centre transformation and continuous improvement together with multi-channel selling strategies. She has lived and worked in the UK, the U.S., Singapore and Poland. Continuous improvement of organisations to drive customer centricity, multi channel strategies, customer we service centre and sales brilliance are key passions.Elaine also has Board Level Exec and Non-Exec experience having been a school governor, on the Board of Aspire in Krakow Poland , a non-exec director of Curo HA.Elaine has been recognised with awards for her Customer Centric approach to business performance.

Elaine Barnes Bsc. Ccxp's Current Company Details
Amplius

Amplius

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Non Executive Director
Basingstoke, GB
Website:
ampli.us
Elaine Barnes Bsc. Ccxp Work Experience Details
  • Amplius
    Non Executive Director
    Amplius
    Basingstoke, Gb
  • Self-Employed
    Consultant And Executive Coach
    Self-Employed Apr 2024 - Present
    I am having an amazing time helping organisations to focus on the customer , actually getting things done to improve the experience not just talk about it.I am also coaching some amazing executives supporting them to be the best they can be
  • Grand Union Housing Group
    Non Executive Director
    Grand Union Housing Group Apr 2024 - Present
    Milton Keynes, Buckinghamshire, Gb
    Have joined the Board of Grand Union Housing Group. https://www.guhg.co.uk/
  • Cromwell
    Chief Customer Officer
    Cromwell Mar 2019 - Mar 2024
    Leicester, Gb
    I am retiring from Cromwell.. we have achieved so much in 5 years I am now handing over the baton to the next leadership team who will be amazing
  • Cromwell
    Group Exec Director Customer Experience
    Cromwell Mar 2019 - Sep 2020
    Leicester, Gb
  • Curo
    Non Executive Director
    Curo Sep 2016 - Aug 2023
    Bath, Gb
    an amazing 7 years so sad there is a timelimit on office however I fully support why
  • Rs Components
    Global Vice President Customer Experience And Sales Effectiveness
    Rs Components May 2017 - Jan 2019
    London, England, Gb
  • Tnt Uk
    Director Of Customer Service, Experience And Quality
    Tnt Uk Jun 2015 - May 2017
    Hoofddorp, North-Holland, Nl
    I loved this role … eh wouldn’tlove parcels
  • Thomas Cook Group Plc
    Group Head Customer Service And Experience
    Thomas Cook Group Plc Feb 2014 - Jun 2015
    Gb
  • Farnell Electronics
    Vp Global Custoner Service Centresales Effectiveness
    Farnell Electronics May 2009 - Apr 2014
    Leeds, Gb
  • Valuetree Holdings Ab
    Managing Director
    Valuetree Holdings Ab Nov 2004 - Feb 2009
    Multi-channel retailer of children and family life style products. Owning the whole value chain design, manufacture and sales of products. Internet stores and catalogues in UK, Sweden and Holland.I established the company in December 2005 to design, manufacture and retail electronic safety products for children - launching in the summer of 2006 in UK and Sweden, We expanded into the family retail market when we purchased a catalogue company "Urchin" in December 2006. We are an innovative organisation based in Sweden and the UK specialising in products for the whole family. ValueTree AB went onto the Swedish stock market in October 2008 during the worst period of recession industry has known.Specialties:Expertise: sales, sales taining,global logistics, start up companies, purchasing, management and on-line marketing. Full P&L responsibility
  • Note Ab (Publ)
    Sales And Operations Director Note Uk
    Note Ab (Publ) Nov 2004 - Dec 2005
    Strategic role to assist in the European Expansion plans of the Nordic contract electronics manufacturer.Established China purchasing officeStrengthened materials management team in Sweden and PolandSupply chain and logisitcs management
  • Future Electronics
    Sales Director, Regional Director Customer Experience
    Future Electronics 1988 - 2004
    Pointe-Claire, Quebec, Ca
    Founder member of Future Electronics Europe. Working together to build a European distribution organisation. Last role within the company was Director of Global Accounts Programme and Product Marketing Director. Specialism in people development, sales training, global logisitcs

Elaine Barnes Bsc. Ccxp Skills

Strategy Product Marketing Management Start Ups International Sales Key Account Management New Business Development Leadership Sales Change Management Product Management Supply Chain Cross Functional Team Leadership Business Development Electronics Account Management Supply Chain Management Product Development Manufacturing International Business Training P&l Management Marketing Strategy Logistics Business Strategy Sales Operations Sales Management B2b Selling Skills Purchasing Competitive Analysis Crm Pricing Contract Negotiation Retail Customer Satisfaction Customer Experience Customer Relationship Management Entrepreneurship Business To Business Multi Channel Marketing Business Process Improvement Customer Service Strategic Planning

Elaine Barnes Bsc. Ccxp Education Details

  • University Of Bath
    University Of Bath
    Bsc. (Hons)
  • Usa
    Usa
    Certified Customer Experience Practitioner
  • London
    London
    Master Practitioner Nlp
  • London
    London
    Hyponsis For Business
  • Royal Academy Of Dramatic Art London
    Royal Academy Of Dramatic Art London
    Agile Strategy For Business
  • Royal Academy Of Dramatic Art London
    Royal Academy Of Dramatic Art London
    Powerful Performance
  • Wolverhampton Girls High School
    Wolverhampton Girls High School

Frequently Asked Questions about Elaine Barnes Bsc. Ccxp

What company does Elaine Barnes Bsc. Ccxp work for?

Elaine Barnes Bsc. Ccxp works for Amplius

What is Elaine Barnes Bsc. Ccxp's role at the current company?

Elaine Barnes Bsc. Ccxp's current role is Non Executive Director.

What is Elaine Barnes Bsc. Ccxp's email address?

Elaine Barnes Bsc. Ccxp's email address is el****@****t.co.uk

What is Elaine Barnes Bsc. Ccxp's direct phone number?

Elaine Barnes Bsc. Ccxp's direct phone number is +44 845 720*****

What schools did Elaine Barnes Bsc. Ccxp attend?

Elaine Barnes Bsc. Ccxp attended University Of Bath, Usa, London, London, Royal Academy Of Dramatic Art London, Royal Academy Of Dramatic Art London, Wolverhampton Girls High School.

What skills is Elaine Barnes Bsc. Ccxp known for?

Elaine Barnes Bsc. Ccxp has skills like Strategy, Product Marketing, Management, Start Ups, International Sales, Key Account Management, New Business Development, Leadership, Sales, Change Management, Product Management, Supply Chain.

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