Elaine Baxter Email and Phone Number
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A senior executive leader able to lead organizations through crises, navigating people and teams towards sustained organizational renewal. Proven record of success working with organizations to improve their operational capacity, strategic direction, and financial stability while building trust with key stakeholders and employeesExpertise:• Healthcare• Leadership• Change Management• Strategic planning• Creation of organizational action plans• Communication with the Board• Finance - budgeting and reporting • Engaging faculty and staff• Union and non-union environments• Conflict management• Coaching
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Manager, Clinical Risk ManagementVancouver Coastal Health Nov 2023 - PresentNorth Vancouver, British Columbia, Canada• Monitoring PSLS reports and initiating follow-up as required• Coordinating potential claims for the Health Care Protection Programs• Supporting clinical areas with situations which may have risk issues to be considered• Collaborating with team members on risk management issues and processes. -
Senior ConsultantCore Leadership (Coaching, Organizational Renewal, Enterprise) 2002 - Present
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Leadership & Organizational ConsultantCore (Coaching, Organization Renewal, Enterprise) Leadership 2002 - PresentNorth Vancouver, B.C.
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Consulting - Interim LeadershipCore Leadership Jan 2003 - PresentBritish Columbia, CanadaIn the past seven years, several organizations have hired Elaine to provide leadership through times of difficult transition. She has demonstrated the ability to: • Create organizational stability through leadership presence, development of action plans, and communication with the Board and key stakeholders.• Support staff development by individual discussions to determine roles/responsibilities and regular team meetings to coordinate workload and critical staff functions.• Establish strategic directions for organizations through collaboration with staff, board members, and external stakeholders• Align financial management processes with the strategic plan The positions included:• General Manager, Haven Hill Retirement Center – Buron HealthCare Group• Chief Executive Officer, Tennis BC• Executive Director College of Licensed Practical Nurses of B.C.• Dean of Health Sciences, British Columbia Institute of Technology
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Consulting - Projects In Health Care & LeadershipCore Leadership Jan 2000 - PresentBritish Columbia, CanadaCompleted a variety of consulting projects varying from organizational reviews to strategic planning. These projects demonstrated the ability to gain valuable information through interviews with staff and key stakeholders as well through evaluation of strategic plans and organizational documents. Final reports were completed to synthesize key areas of focus with findings and recommendations. Examples of the projects include: • “Organizational Review Report for Tennis BC” for the Board of Directors (September 2012)• “Organizational Review of the College of Licensed Practical Nurses” for the Executive Director (July 2011)• “Rural Physician Education Project” for the Office of Continuing Professional Development for Physicians, Vancouver Island Health Authority (July08-June/09)• Project Manager “Action / Implementation Project for the Program Processes and Controls Report” (Nov07-Mar08) - North Shore Home Support Services (Vancouver Coastal Health Authority)• Prince Rupert Regional Hospital – OR Nurses Strategic Planning Retreat / Action Plan (May 2006) – in collaboration with Maureen Knox (Independent Consultant)• “Program and Services Review – December 2002” for the Northwestern Health Services Region (Alberta) - as associate consultant with Turnkey Management Consulting.• “Activities and Funding Review Children’s & Women’s Health Centre - May2000” - as associate consultant with KPMG.• “Kelowna General Hospital Enhanced Surgical Services Program Needs Justification - May 2000” for the Interior Health Authority - as associate consultant with KPMG.• “Regina Health District Review - February 2000” for the Saskatchewan Department of Health – in collaboration with Bert Boyd (Bethany Management Ltd).
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Clinic ManagerVancouver Coastal Health Nov 2021 - Feb 2023Vancouver, British Columbia, CanadaThe NEUPCC Manager returned from Maternity Leave of Absence. -
Case & Contact TracerVancouver Coastal Health Jan 2021 - Nov 2021I accepted a new position as Manager of the North East Urgent & Primary Care Centre - an 18-Month term for Maternity LOA coverage. -
Case & Contact TracerVancouver Coastal Health Jan 2021 - Nov 2021North Vancouver, British Columbia, Canada• Contacting patients who tested COVID positive to determine source, contacts, and isolation procedures• Documenting all data for interviews, contacts, and process moving forward• Oriented new Contact Tracers as required• Provided operational efficiency suggestions to CCT leaders -
Executive Director (Interim)West Vancouver Community Foundation Jun 2016 - Mar 2017West VancouverOperational leader for WVCF working with Board of Directors and staff to support the West Vancouver community.
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Manager, Client Services & OperationsLiving Well Home Care Oct 2015 - May 2016North Vancouver, B.C.Leading clinical and scheduling operations for private and public clients. -
Program Coordinator/:Liaison Health AuthoritiesCdi College - Surrey Campus Oct 2014 - Sep 2015Surrey, BcResponsible for the coordination of the Practical Nursing Program and Health Care Assistant Program at CDI College. Working with the Health Authorities to ensure that students have appropriate clinical placements and provide a high quality of nursing care.It is a treat to work with students and have an impact on the future of nursing.
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General ManagerHaven Hill Retirement Center (Buron Healthcare Group) Mar 2013 - Oct 2013Penticton, B.C.HHRC is a 152 bed residential facility for complex care residents. It has an operating budget of $10.5 million and staff of nearly 200. It is privately owned but funded through the Interior Health Authority. GENERAL MANAGERThe position was responsible for overseeing the care delivery and change initiatives, financial management, human resource management, and quality improvements. Because the organization had undergone substantial change, it required a steady but innovative leader who engaged people in the process, providing clear and consistent direction and encouragement.
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Associate Faculty, Academic SupervisorRoyal Roads University Jun 2003 - Feb 2013British Columbia, CanadaStarted in 1995 at the Victoria location, RRU has pioneered the “blended learning” model to provide adult distance-based education that can transform the communities and workplaces of its graduates. With a combination of on-line courses and residencies, RRU has successfully made interdisciplinary graduate education accessible to students from many countries.After graduating in 2003, I maintained my link with RRU as Associate Faculty, Academic Supervisor. After teaching online courses, I continue to supervise graduate students completing their major research projects. This provides the opportunity to stay current with leadership and organizational literature as well as involved in applied research in many organizations. -
Executive Director And Director Of Practice & PolicyCollege Of Licensed Practical Nurses Of British Columbia May 2008 - Feb 2012Vancouver, B.C.My initial mandate as the Interim Executive Director was to stabilize the organization and re-establish relationships with external organizations, specifically the Ministry of Health. By working with the staff and Board of Directors, I developed the workplan to address goals for the CLPNBC and implemented infrastructure changes which supported strategic initiatives. After orienting the new Executive Director, I remained at the organization in a newly created position of Director, Policy & Practice. As the Director, Policy & Practice, I lead nursing initiatives for the organization and supported the continued operational improvements necessary. This role demonstrated ability to: • Lead all staff in the renewal of a positive work environment and creating supportive infrastructure. • Coordinate major practice projects to revise the Nurses (Licensed Practical) Regulation, Baseline Competencies for LPNs, Standards of Practice, and Practice Guidelines• Revise the Practical Nurse Education Recognition Program following the development of the Provincial Practical Nurse Curriculum• Establish the Regional Nursing Practice Advisor role in three areas that included orienting and coaching new staff, arranging remote access capability, and development of standardized reports.
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Dean, School Of Health SciencesBcit Sep 2006 - Jun 2007The primary work of the interim position was to stabilize the school’s environment after the unexpected departure of the previous dean, to support the process for hiring a new dean, and to establish a positive direction for the SOHS. This included revitalizing the Strategic Direction and Focus Areas for 2007-10, establishing a transparent system of financial management with the leadership team and program heads, and establishing responsibility and accountability for the portfolios and/or programs -
Operational Leadership In Health AuthoritiesVancouver Island Health Authority Nov 1989 - Jun 2005British Columbia, CanadaDuring the period of 1989-2005, I was active in senior operational roles in several Health Authorities. This demonstrated my ability to:• Lead organizational renewal in various health care settings through re-establishing strategic vision, critical staff functions, financial transparency, and external relationships.• Transform teams and organizations into highly functioning groups through planning, mentoring, resolving ongoing conflicts, and providing operational stability.• Assess situations quickly and effectively to determine appropriate actions.• Ensure sustainability of the workforce by emphasising a strong practice environment, focusing on quality improvement initiatives, and implementing innovative strategies for recruitment and retention. • Demonstrate effective verbal and written communications. The positions included: CENTRAL VANCOUVER ISLAND HEALTH SERVICES AREA, Nanaimo, B.C. 2002 - 2005 Area Director, Surgical Services ProgramRICHMOND HEALTH SERVICES, Vancouver, B.C. 2000 - 2002 Administrator, Acute Treatment & Leaders, Professional AffairsNORTH SHORE HEALTH REGION, North Vancouver, B.C. 1998 - 1999 Regional Vice-President, Acute Care ServicesSURREY MEMORIAL HOSPITAL, Surrey, B.C. 1989 – 1998 Acting Regional Chief Operating Officer, Surrey Health Services Program Director/ Director of Patient Services
Elaine Baxter Skills
Elaine Baxter Education Details
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Leadership -
Nursing & Leadership -
Nursing
Frequently Asked Questions about Elaine Baxter
What company does Elaine Baxter work for?
Elaine Baxter works for Vancouver Coastal Health
What is Elaine Baxter's role at the current company?
Elaine Baxter's current role is Leadership & Organizational Consultant.
What is Elaine Baxter's email address?
Elaine Baxter's email address is elaine.baxter@vch.ca
What schools did Elaine Baxter attend?
Elaine Baxter attended Royal Roads University, The University Of British Columbia, University Of Alberta.
What are some of Elaine Baxter's interests?
Elaine Baxter has interest in Active And Balanced Life Style.
What skills is Elaine Baxter known for?
Elaine Baxter has skills like Leadership Development, Strategic Planning, Healthcare, Coaching, Change Management, Executive Coaching, Public Speaking, Organizational Development, Adult Education, Program Development, Program Management, Policy.
Who are Elaine Baxter's colleagues?
Elaine Baxter's colleagues are Noreen C., Sonika Dhot, Larissa Noah, Don Osborne, Ali Hatami, Ariane Bourdages, Patricia Werner.
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