Elaine Birks-Mitchell Email & Phone Number

Gilbert, Az, Us

The Bra Recyclers is a social enterprise dedicated to sustainable textile recycling. As CEO, I implement innovative strategies that promote a circular economy by extending the life of usable clothing (e.g., bras) to minimize environmental impacts and provide substantial social benefits to underserved communities.Key Responsibilities:• Provide thought leadership and consulting to internal and external stakeholders on implementing and measuring social and environmental impacts that support our planet and the people who live on it. •As an internal Social and Environmental Practice Leader, I build strategic partnerships with retailers to support and implement strategies aligned with Environmental, Social, and Governance (ESG) and Corporate Social Responsibility (CSR) goals. I work directly with key stakeholders, who can influence their internal hierarchical structures to change their policies and practices regarding the disposal of unsold or returned merchandise. •Provide retailers with critical data and reports to measure their recycling efforts’ social and environmental impacts. This information can support ESG reporting and sustainability goals and strengthen their commitment to ethical practices and transparency.• Utilize Salesforce to enhance operational efficiencies and eliminate manual processes, allowing staff to focus on business growth and expanding outreach to communities globally.•Streamlined inventory and shipping logistics by partnering with a local organization that provides job opportunities for individuals with disabilities.• Successfully developed and set the company's strategic direction to integrate social responsibility into our culture and operations. This strategy reduces social inequities in receiving essential resources like underwear in underserved communities. We have supported 140 shelters and over 60 Title 1 schools in 29 states and eight countries. We received the AZ Governor’s Volunteer Service Award in 2023 for our efforts.

Draper, Ut, Us

As a Product Owner, I am recognized as the voice of the business to the team. I am responsible for planning, directing, and managing projects to ensure goals and objectives are accomplished within prescribed time frames and funding parameters. I am accountable for the creation of the product backlog and prioritization of user stories with the team. As a Product Owner, it is critical to partner with the Scrum Master to support the Scrum Framework.

Victor, New York, Us

Working as a SalesForce.com (SFDC) Business System Analyst at McKesson Specialty Health Division that contracts with drug manufacturers to provide physicians and patients with coverage information they need to make treatment decisions. Responsible for creation of the following documentation that is used by the Development and Quality Assurance Teams:Business Requirements Document (BRD) – Agreed upon requirements that focuses ‘what’ the customer needs and not the ‘how.’ System Design Documentation (SDD) - Technical use cases and business rules that define ‘how’ business requirements will be developed and delivered. Reporting Requirements Documentation – Defines customer and operational reports including mapping of existing data fields or identification of new fields.File Interface Agreement (FIA) – Defines the data parameters and files that will be sent to third party Data Aggregator.

Scottsdale, Arizona, Us

Hands-on Senior Project and Program Manager responsible for establishing the structure and creating a collaborative environment for the successful delivery or organizational initiatives. Participates in organizational analysis and project prioritization to determine the impacts initiatives will have on organizational goals.As the Sr Project Manager & Sr Business Analyst, I am able to successfully play multiple roles and provide the necessary mentoring and support to the team.Project HighlightsWeb Redesign and Content Management Implementation ProjectAdopted 'Agile' practices into business analysis and quality assurance processes Implementation of role-based training for customer-facing End Users and Product ManagersMonitoring and tracking of project progressImplementation of an Association Management System (Aptify). Successfully led and facilitated a team of managers from Information Technology and Project Management Group through a process to assess and develop a recommendation for Senior Management to continue to build in-house or buy 3rd Party software. The assessment resulted in the decision to buy and move from Oracle to SQL Server.SalesForce ManagementFacilitated a detailed analysis with the Sales Team to identify and recommend an integrated sales force automation tool and CRM solution. The analysis resulted in selection of SalesForce.com. The project was put on hold in an effort to find an AMS solution that included similar features. Requirements were successfully integrated into the new Association Management System Project (Aptify).Automation of the Course & Event Scheduling ProcessLed an internal team to analyze and ultimately maximize operational efficiencies. The results of the implementation included the automation of manual processes, improved data integrity, and clearly defined roles and responsibilities throughout the lifecycle of the course scheduling process.

San Francisco, California, Us

Worked on the WUP Team (Wells Fargo Unified Process Team). We trained and rolled out the Rational Unified Process across the organization for large-scale projects.Responsible for leading and facilitating requirements sessions using the approved Rational Unified Process (RUP) for high profile projects that impacted multiple business units Facilitated requirements sessions with 25+ project team members representing over 10 business unitsResponsible for mentoring and training Business Analyst on using Rational Rose and Req Pro to gather and document requirements.

Eden Prairie, Mn, Us

Responsible for the development of enterprise PMO standards, documentation, and training materials for Business Analyst and Project Managers.Responsible for leading and managing a cross-functional team of operational and sales team members to implement a CRM solution (epiphany).Primary liaison with the vendor to ensure the successful delivery of CRM solutions based upon defined requirements.Responsible for the development and implementation of training the pilot sales team in Northern California on the new CRM solution. Also responsible for the creation and delivery of end-user documentation (e.g., training materials, quick reference guides).

Munich, De

Pilot team to integrate the Rational Unified Process and Tools (ReqPro, ClearCase and ClearQuest)Facilitation of cross-functional enterprise teams using a storyboard to create the “real-time” vision of the company. The storyboard process was used to identify the ‘look and feel’ and define the experience that each user will have when using the “Real-Time” website.Served as the interim Team Lead for Project Managers and Business Analyst. Accountable for the allocation of resources to project teams, mentoring, and review of project deliverables.Facilitation and creation of the Vision Document that defines by business unit the “real-time” vision.Analysis of the current system development project methodology to determine how to modify it to become an iterative methodology that would better accommodate web development projects. The Rational Unified Process was used as a foundation.Participant in an Enterprise team to create and implement a ‘work simplification process. As the company moves toward becoming a ‘real-time’ company, every component in the company needs to evaluate how they can ‘simplify’ processes and procedures and ensure that every step in a process adds value. The approach that I recommended for this process was the Appreciative Inquiry approach, which focuses on building and leveraging what is already working well instead of focusing on problems.

Served as Senior Business Analyst on several projects, project highlights include:Senior Requirements Analyst and Test Lead on a first-to-market E-Commerce Business-to-Business service. The methodology used was the Rational Unified Process. Responsibilities included:Facilitation and delivery of high-level business requirements.Prioritization and documentation of prioritized business requirements used to determine the number of iterations neededDevelopment of the Test Plan and the Defect Tracking ProcessFacilitated the customization of an Access tracking tool that would allow us to tie business requirements to use cases to test cases. This tool also allowed us to track and report defectsDevelopment of Test Cases and Test ScenariosMapped use cases to the Creative Design Firms Information Architecture (Site Map)Coordinated and facilitated a project to reverse engineer the current functionality of the Shop N' Save ROADMAPS system from Visual Basic to Java. This effort would then be used to model upcoming designs and systems in an effort to move toward at least (1) common system and common in-store processes across all Supervalu subsidiaries. Participated in the rollout of the Rational Unified Process. Created and implemented a Project Plan template that was used within the Department. Took part in facilitated use case sessions with the development team and key stakeholders within the business units.

Minneapolis, Mn, Us

Project Manager and Process ConsultantAccountable for leading cross-functional teams to identify opportunities to leverage, create, or enhance systems and processes in order to meet business objectives. The project methodology used was Method/1.Financial Generalist and Sale Management SupportPoint-of-entry for field management on budgeting, expense management and compensation. This included training on the new P&L statement and development of a user’s guide for field management.Financial Planning Strategy ManagerResponsible for the facilitation and implementation of the Department Strategic plan and structured goal-setting process. Additionally, accountable for publishing 'white' papers that challenged the current paradigms within the organization and provided data to analyze industry and competitive conditions. Assistant to Chief Marketing OfficerAccountable for gaining an understanding of the operations of the Corporate Marketing Department.Led and participated in key projects that included assessing competitor advertising strategies, understanding the 'value' of a diversified client base, creating a 'best-place-to-work' environment, and building awareness and participation of the sales force in professional organizations.

Ma, Organizational Leadership

Bachelor'S Degree, Financial Planning And Services