Elaine Co, Md Email & Phone Number

Cary, North Carolina, United States

- IKS Health acquired AQuity Solutions on October 31, 2023 -Champion customer satisfaction and long-term success. Collaborate with clients including C-suite level to define goals and ensure value realization thru metrics tracking. Proactive communication and relationship management. Coordinate implementation processes for clients. Manage timelines and resources to achieve milestones.Track progress and address roadblocks to ensure successful project delivery. Work collaboratively with stakeholders to ensure success in projects. Increased customer retention by 70% through proactive account management and identifying at-risk clients. Expanded key client accounts by 30%, resulting in a significant increase in recurring revenue.

IKS Health acquired AQuity Solutions on October 31, 2023Worked with virtual medical scribes on how to improve their medical charting skills and ensure that company's documentation benchmarks are consistently being met. Provides actionable feedback to help boost scribe performance and service delivery. Communicates with providers or senior officers to discuss scribe's quality concerns and provide solutions. Spear-heads implementation readiness and makes sure that support is available during implementation stage. Assisted in training of new scribes, sharing best practices for efficient documentation and communication with medical staff.

IKS Health acquired AQuity Solutions on October 31, 2023Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations. Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter. Supported physicians with comprehensive chart documentation,assisting in reduction of administrative burden. Collaborated with healthcare professionals to ensure timely completion of all necessary documentation, facilitating proper billing and reimbursement processes. Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes. Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications. Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files. Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providinghigh-quality scribe support.

Philippines

• Currently on private practice specializing on Family Medicine-Adult and Pediatrics.• Sees patients virtually through web portal.

Vaughan, On

• Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.• Obtain and record the patient’s chief complaint and complete ocular and medical history.• Instill eye drops and any other medication as prescribed by the physician.• Perform accurate and consistent documentation and measurement tasks to include: Visual Acuity, ARAK, Lensometry, Confrontational fields, evaluation of Motility, Pupillary Function Tests, IOP check (by Tonopen and Applanation), Optos, Visual Fields, VSP Measurements, BAT, Pachymetry, Corneal Topography, HRT, PAM, OCT, Anterior Segment Photography, Specular Microscopy, Stereo testing, Color Vision testing, and Refracting (both manually and on the Epic). Other tasks are specific to the physician’s needs as a result of new technologies.• Prepare for and assist in minor procedures as directed by the physician.• Apply and remove eye dressings and protective shields as directed by the physician, including dispensing necessary drugs.• Proficient in setting up and assisting physicians in laser treatments as well as proper documentation in EMR.• Accurate documentation and summarization of patient’s ocular examination, assessment, and plan including follow-up care in EMR as dictated by the physician.

Philippines

• Conducts periodic assessment of workplace hazard and suggestions as to the prevention of work-related injuries, pre-placement medical exams to determine the workers abilities to perform the essential duties of the assigned job and provides return to work medical examinations after an accident or illness to determine the employee’s restrictions and to recommend to the company any accommodations that may be required.• Reviews the physical demands and essential duties of all assigned jobs on the property for further reinforcement of health and safety and sets up preventive medicine programs and screening.• Provides liaison between the employee’s personal physician and the company in cases of difficult return to work.• Responsible for confidential health records.• To be available to the human resources superintendent and supervisors on a daily basis for advice or same day referrals as the need arises thru virtual consultations.

City Of Biñan, Laguna, Philippines

• Assess patients that enter the emergency room immediately and oversee emergency patient’s recovery.• Performs thorough history taking and physical examination. Request the appropriate medical tests and based on them, follow a treatment plan.• Develop effective patient care plans.• Refer patients to the appropriate specialists.• Ensure that patients are stable before transferring them to the proper department for further evaluation.• Manages patient’s files thru thoroughly transcribing their patient history, physical examination, operative techniques, specialist’s orders, discharge summary and any relevant paperwork.• Spearheads the assessment and treatment of animal bite cases as the department head of Animal Bite Treatment Center

City Of San Pedro, Laguna, Philippines

• Evaluated patient care needs, prioritized treatment, and maintained patient flow in the Out Patient Department.• Checked up patients with thorough history taking, physical examination and prescribed relevant pharmaceuticals or referred to specialists.• Monitored medical treatments, diagnosis and assessments of patient.• Educated patients on prevention and detection of illness by providing resources and materials to the patients and families

City Of Makati, Philippines

• Participated in quality management, improvement, and patient care programs established by the department• Supervised the assessment and provided proper treatment to employees• Manages patient’s files thru department’s database

City Of Makati, Philippines

• Provide medical attention for women during menstrual periods, conception, pregnancy, birth and post-partum stages.• Discuss with expectant mothers about reproductive health, childbirth procedures, and other maternal concerns.• Monitor reproductive health conditions and treatment progress and document findings and observations.• Manages patient’s files thru hospital’s database as well as transcribes consultant’s orders per patient seen

Doctor Of Medicine - Md, Medicine

Bachelor Of Science - Bs, Biology/Biological Sciences, General