Elaine G. Email & Phone Number

Successfully implemented and supported numerous energy efficiency projects to ensure our clients turned ESGmandates from high-cost requirements to profitable upgrades.• Successfully executed over 30 projects and coordinated cross-functional project resources from contractors and materialprocurement to site coordination. Strategized the needs of the property and the different nuances of each project.• Managed budgets and monitored multiple project performances against contracted estimates and prepared budgets.• Established training programs and tactical learning plans for the IT team for all new and existing systems.• Worked closely with onboarding technical analysts to complete knowledge base practices on all supported systems, increasingproductivity and decreasing the technician's hours on tickets.• Decreased the number of after-hour incidents between 5 PM and 7 AM, ensuring the facility functioned more efficiently.

Successfully implemented and supported numerous facility-based construction and ITG projects andsupported existing infrastructure through problem-solving and critical thinking for seven facilities and related clinics.• Executed long-term and small projects, coordinated cross-functional project resources from contractors, clinical, leadership,division resources, corporate implementation teams, etc.• Strategized IT needs from design and budgeting to implementation and invoice finalization for project completion.• Established training programs and tactical learning plans for the IT team for all new and existing systems.• Worked closely with onboarding technical analysts to complete knowledge base practices on all supported systems, increaseproductivity, and decrease the technician's hours on tickets.• Helped decrease after-hours incidents by ensuring the facility was functioning more efficiently.• Evaluated requests to ensure that processes were complied with and policies protecting the information of patients, employees,and proprietary data at the facilities. Provided risk analyses for each new interface and process.• Formalized and implemented network and telecom infrastructures in all facilities and departments.• Established workflows with IVRs, phone trees, unity configurations, network interfaces for all new equipment, firewalls, etc.Evaluate system potential by assessing the compatibility of new systems with existing networks.• Supported 10K+ devices throughout multiple facilities.• Created healthy work environment securities under multiple budget constraints in 4 campuses to maximize safety.• Implemented programs to strengthen partnerships and strategic planning, yielding $100K in cost savings annually.