Leads the Human Resource function company wide, oversees a team of eight people and proficiently handles all aspects of payroll, benefits administration, onboarding, offboarding and cultural transformation initiatives. A member of the executive team, collaborates closely with CEO, CTO, President and Sales team, leading the charge on operational excellence and cultural engagement in a high growth, SaaS platform based behavioral health company. Leads retention and turnover Initiatives to improve HR customer service, streamline onboarding, orientation and improve speed to fill vacancies from 1-2 years to 60 days. Reduced company turnover by 15% resulting in a nearly $300k HR capital savings.

I help my clients to gain clarity on their organization's strategy and apply a realistic timetable to accomplish their goals. I can quickly and proficiently align strategy with the day-to-day operations of the business by gaining buy-in from key stakeholders. I remove roadblocks to progress through my creative problem-solving ability. I encourage, empower and motivate those around me to achieve their greatest potential. I'm passionate about designing and implementing processes and systems that create positive work environments where the power of an engaged workforce unleashes unprecedented results. I work with entrepreneurs in the professional services industry. I specialize in entrepreneurs who have been in business for 7-10 years, have between one and five employees who are looking to take their professional service firm to the next level. I start by doing a business operations analysis. Consider this a review of all aspects of your business. The insight into your business from an outside perspective by a trained business professional is priceless. The process reveals new opportunities to optimize your business and gets to the root cause of the common problems entrepreneurs face. Next, we move into strategic action planning mode and devise a plan specific to accomplish your goals. Once the plan has been laid, we meet on a bi-weekly basis to ensure you are tracking to the plan so you can realize your vision. I help keep you focused and in tune with the pulse of your business, without having to sacrifice your work-life balance. Clients have experienced upwards of 33% profitability growth in just under a year. Contact me if you are ready to invest in your business and achieve what you have always known is possible, but haven't been able to accomplish alone.eknightllc@gmail.com404-435-8968

Lead strategic HR initiatives across five North ‎American Kellen locations. Lead a team of five, provided HR Business ‎Partnership across all functional areas of Kellen. Created a world class employee experience through effective ‎training, development, management coaching, strategic ‎planning and implementation. Honored to lead Diversity, ‎Equity and Inclusion initiative to ensure everyone has a seat at ‎the table.‎

Facilitated redesign of core HR operations, for a litigation firm in high growth mode, over 300 multi-site employees, with oversight of Training Coordinator and HR Coordinator. Oversee all aspects of people management, training, payroll, and recruitment for 19 offices in 10 states, reporting directly to the CEO. Coordinate services for 2 Administrative Managers, 20 Office Chairs, and payroll operations to facilitate daily, HR tasks and objectives. Manage initiatives to standardize, document, and streamline onboarding / off-boarding processes ensuring efficiency and transparency across departments. Conducted cultural assessment, which led to creation of FMG Success Factors, directly impacting employee engagement and retention.

Direct strategic HR initiatives, HRIS systems implementations, regulatory compliance, new hire onboarding, and management coaching for multiple companies simultaneously. Advise and counsel senior leadership on succession, emergency/contingency staffing, and employee development best practices. Facilitate strategic planning for executive leadership; collaborate with cross-functional teams including Benefits, Payroll, and external vendors to ensure client satisfaction. Launch employee engagement programs, develop/update employee policies, conduct I-9 audits, and reduce risk by up to 300%.ScanSTAT- Directed HR for a medical release company in the healthcare industry with 300+ employees. Produced exceptional results in one year: created leadership strategy (Mission, Vision, & Values) linked to performance management yielding client base growth of 23% and a revenue increase of 13%, reduced onboarding time from 2-3 weeks to 2-3 days, spearheaded HRIS conversion to a new system, and transitioned the payroll schedule.Mallory & Evans- Oversight of employee development initiatives for a commercial HVAC contractor that improved morale and supported management’s commitment to safety; organized a $13K employee appreciation event.HavenBrook Homes- Lead HR strategy for a recently acquired home rental company with a staff of 135+. Plan for anticipated employee growth (60+ employees), manage SOX compliance, and implement training initiatives: harassment, anti-discrimination, whistleblower, leadership, and employee development.

Strategic advisor for HR, change management, recruiting, performance management, and regulatory compliance. Created and developed programs to support employee engagement, performance improvement, and change management goals; increased productivity and profitability. Filled six-figure salaried positions, planned employee interventions, educated executives on DOL regulations, established employee incentives/rewards, and designed performance appraisals/management systems. Experience with clientele in healthcare, business law, telecom, real estate, and contracting/skilled trades. One year contract position. MicroCorp- Consulted on talent management and employee onboarding strategy for a telecom company with a staff of 100 worth $20-$50M in annual revenue; executed plans and completed new employee orientation and training.High-Profile Realtor- Performed pre-employment screening, reference checks, assessments, and interviews to identify ideal candidates for the real estate office; assisted in selection of productive and efficient team members. The Paint Doctor- Wrote job descriptions, posted positions online, and sourced job candidates for a paint contracting company with 20+ employees; designed competency, skill-based interview questions.

Researched business and financial trends to determine accurate client credit limits. Reviewed and analyzed financial documentation prior to the presentation of findings for the executive team. Tactful communicator responsible for providing credit limits to managers, C-level executives, Vice Presidents, and business owners. Utilized a consultative approach to process a high-volume of orders, understood complex aspects of logistics/fulfillment to exceed organizational goals.Proactively resolved client problems and issues through collaboration with multiple departments and cross-functional teams to expedite backlogged product orders, maintain contact with vendors, ensure successful deliveries, and retain key clients.Accountable for client relationship management of key accounts nationwide and influential vendors, communicated with Fortune 500 companies that generated between $250K-$1M in annual revenue each.Championed company-wide customer service improvement through leadership of the “Unmet Customer Needs Project” with management and executives, which increased client satisfaction ratings by 45% in the Southeast.

•Spearheaded productivity improvement project that harnessed the power of positivity to boost employee morale and increase engagement. Increased productivity for the business unit by a minimum of 3 points each quarter for 6 consecutive quarters. Resulted in $8M in operation costs, thereby improving employee engagement and earning over $250k in prize money for my unit.•Lead training and development initiatives and increased cross-training between departments thereby reducing absenteeism’s impact on the operation by 40%.•Responsible for overseeing the administration of payroll and benefits for over 400+ associates.•Used payroll data to develop and maintain $13M dollar annual operational budget.•Conducted weekly, monthly, and quarterly analysis and benchmarking to ensure actual spend was in-line with budgetary targets.•Acted as liaison between JCP management and temporary staffing agency Spherion. Communicated staffing needs and ensured quality placements for operations needs. •Worked closely with recruiters to target ideal candidates, which included writing job descriptions and ensured timely compliance reporting.

Selected from a competitive pool of college applicants to join the state of the art distribution center in Kalamazoo, MI. Given freedom to choose a waste reduction project; developed and produced results within three month time period. Based on these results was offered a position as a full time employee.