- Perform environmental site investigations - Assessments and surveys to sample- Air sampling and air quality monitoring

- Categorize, profile, and manifest all hazardous, chemical, and universal waste for clients following the Resource Conservation and Recovery Act (RCRA), Department of Transportation (DOT), and other state and federal government agencies’ regulations.- Monitor and complete all used oil transporter logs.- Perform chemical inventories, segregate chemicals, and ship hazardous and non-hazardous waste off-site for clients.- Create and manage waste manifests.- Complete all relevant paperwork to ensure compliance with all State and Federal regulations including shipping documents, container labels, LDRs, and waste profiles.- Coordinate and schedule waste pickups and shipments.- Perform sampling and creation of chain of custody for chemical analysis.- Review all analytical data and SDS sheets for waste to ensure compliance.- HAZCAT on site to identify unknowns.- Monitor and assist with waste in 4 locations throughout the NW region.

- Categorize, profile, and manifest all hazardous, chemical, and universal waste for clients following the Resource Conservation and Recovery Act (RCRA), Department of Transportation (DOT), and other state and federal government agencies’ regulations.- Perform chemical inventories, segregate chemicals, and ship hazardous and non-hazardous waste off-site for clients.- Create and manage waste manifests.- Complete all relevant paperwork to ensure compliance with all State and Federal regulations including shipping documents, container labels, LDRs, and waste profiles.- Coordinate and schedule waste pickups and shipments.- Perform sampling and creation of chain of custody for chemical analysis.- Review all analytical data and SDS sheets for waste to ensure compliance.

• Assist Account Executives and Technical Service Specialists on pricing, scheduling and transportation issues. • Assist Facility Customer Service Specialists with day-to-day issues, tasks and potential job training. • Research and resolve customer concerns and questions. • Interface with customers and operations to make sure job and projects are completed as requested. • Communicate with customers by phone, email or in person regarding profiles • Prepare and transmit reports and waste shipment summaries. • Assist and provide support to sales representatives and their customers. • Maintain customer profiles and contract filing system. • Coordinate completion of profile forms, contract forms, collects deposits, prepare change of address records, and issues discontinuance orders. • Work with management and Accounting on invoicing and payment status. • Create and print manifests for waste shipments. • Manage additional projects and assignments as requested by the Customer Service Manager.

• Created Standard Operating Procedures (SMPs) and Hazardous Material Inventories (HMIs).• Created and presented trifold to Oakland University students that focused on stormwater and watershed management.• Performed river bug analyses with the Clinton River Watershed.• Assisted in performing laboratory audits.

• Supervised shifts and managed nursery procedures while maintaining day-to-day scheduling between incoming and outgoing shipments.

• Consistently improved customer service satisfaction through expert resolution of conflicts, issues, and concerns.• Created personalized porch pots with fresh greens and picks, as well as decorated fresh green wreaths, swags and table center pieces.• Created handmade bows from ribbon for wreaths, tree toppers or anything per customer request.• Identified plant material for customers.• Secured daily shipments according to scheduled orders.• Operated heavy machinery such as forklifts and tractors.• Held keys to building and performed opening and closing procedures.

• Managed bedding/annual department in spring and lighting/outdoor decor for the holiday season. Assisted in other departments with a focus in tropical plants.• Performed various duties relating to departmental care, including ordering product, assisting on the sales floor, on-board training with new employees, and creating stunning visual displays.• Assisted in overseeing operations on a fiscal scale by logging banking/receiving as well as performing cash handling procedures.• Created fresh green porch pots for Christmas season as well as taught others how to do so.• Held keys to building and performed opening and closing procedures.• Wrapped bouquets and created floral arrangements for customers.

• Assisted in managing and outreach for clientele of Vev Tripp’s office.• Communicated with possible and current clients to ensure that each had the insuranceproducts necessary to suit their needs.• Conducted insurance financial reviews.• Maintained and created customer relationships via phone, email, and in-office support.• Earned state licenses in property & casualty, life and health insurance.