Elaine L. Email & Phone Number

Guildford, England, United Kingdom

Responsible for the day to day business operations of CREST (International). This includes all legal, compliance and general corporate responsibility matters; Articles of Association and Bye-Laws; Codes of Conduct and Code of Ethics; NDAs; Corporate policies; all Governance matters; Annual General Meetings including global election processes; Focus Group governance; ISO compliance; membership management and engagement; website content management; and Secretary to the CREST International Council and all of its five global Local Councils.I also led the UK Cyber Security Council formation project's workstream to develop a Code of Ethics for the cyber security sector along with guiding principles for individuals and a suite of case studies. In parallel I supported other workstreams in developing governance and membership processes.Previously, I also held operational responsibility for CREST's Cyber Essentials engagement.

Guildford, United Kingdom

Virtual Executive Support offered a professional, discreet and trustworthy business management outsourcing solutions and executive virtual assistant services to entrepreneurs, micro, small and medium-sized companies. Elaine worked with companies exploring ideas and defining processes and/or procedures that best suited their business needs. She helped to establish and introduce business procedures and systems including business continuity plans, corporate procedures and HR policies, conducted research, produced business reports, arranged social functions and managed general company administration processes.Client assignments included:• Operational procedures, business systems and administration• Policy creation• All aspects of employment and HR policies• CEO executive support and office management• Board level minute taking and action chasing• Companies House submissions• Arranging social functions (lunches, dinners, etc.)

United Kingdom

Responsible for co-ordinating all facilities requirements across the company’s nine sites (Bristol (2), Burton, Dorchester, Dorking, Glasgow, Plymouth, Warrington and Adelaide). Principal responsibilities include property leases, rent, rates, utilities and maintenance of all Company sites and staff tenancies; managing conversions, refurbishments and installations; managing a £2.8m facilities budget; creating policies reflecting the company’s responsibilities in various areas (CCTV, F-Gas); managing the company mobile ‘phones (180 users).

Responsible to the Board of Directors for organising and administering Board Meetings, Annual General Meetings (including election of Board members on a rotation basis, recording minutes, etc.) and General Meetings. She also acted as Secretary to the Finance and General Purposes CommitteeDuring her time with DMA, she maintained Companies House records, was responsible for the safe employment of 35 members of staff including advice to Line Management over discipline, sickness absence monitoring, etc. She is adept at creating policy documents and introduced a number of HR policies (eg. flexible working, reward and recognition, value & behaviours) and a staff appraisal report system and annual staff satisfaction survey.In parallel, she was responsible for the calendar of social functions including the Annual Reception with average attendance in excess of 650. She increased attendance at this event in successive years and she turned the event from loss making to retained surplus of average £15,000. She also arranged the Annual Dinner with average attendance around 600 and with retained surplus maximised at average £23,000. She was responsible for up to 10 lunches throughout the year with attendance ranging from 50 to 150.Between October 2007 and July 2009, she managed a change programme workstream (People and Organisation).She also acted as Private Secretary to the Director General introducing a new filing system and migrating his diary from paper to electronic.She was Secretary to CBRN special interest group.

Education record

Education record