Elaine Mak Email & Phone Number

California, United States

Washington, Dc Metro Area, Us

Denver, Co, Us

Valimail is a global organization that exists to make every email sent and received efficient, secure, and safe. Our belief is that everyone — our team, our families, our friends, our clients and their clients — should be able to trust the way we communicate in today's world.GOAL: Drive and lead a multi-year change initiative to radically transform organization strategy, design, structure and programs to link people to company purpose, performance, and outcomes. Note: this occurred during the onset of the Pandemic.TACTICS: Strategy and Business Operations | Performance | Knowledge and Learning | Executive Leadership Effectiveness | Communications | Brand and Positioning | HR | IT | Compliance.RESULTS: Steady YOY 25% Revenue Growth, 63+ increase in eNPS scores, Increased to 4.8 Glassdoor Rating, Increased Gender Diversity by 80%, Leadership Turnover <10%, 0% Regrettable Attrition, Doubled Market Place awards, Doubled Productivity while Reducing Cost per Employee Reduced by 20% YOY.

New York, Ny, Us

EmBrave, a national consultancy organization, believes People are the top priority at any organization and that financial impact grows exponentially when diverse and talented teams are empowered within a healthy culture.GOAL: Partner and Consultant to CEOs and Executive Team to drive company performance and profitability with scalable people-first solutions to support the business plan and strategic direction.TACTICS: Organization and Business Transformation, Executive Leadership Effectiveness, Strategy Development, Business Operations, Communications and Brand, and HR/Talent.Roles/Contributions: Chief People and Equity, New Tech Network (2019-2020)Chief Strategy and People, College Track (2018-2019)

Boston, Massachusetts, Us

Health Leads, a national organization, is an innovation hub that addresses healthcare inequities through building national partnerships and redesigning systems so every person, in every community, can live with health, well-being and dignity.GOAL: Drive and lead a multi-year change initiative to reinvent the company purpose/brand that prioritizes people at the core of business strategy with the design/delivery of an organization design, structure and programs to support it.TACTICS: Organization Design and Transformation, C-Suite Effectiveness, Business Strategy Development, Business Planning/Operations, and HR/Talent.RESULTS: 35% Workforce Growth with Efficiency in Cost , Increased BIPOC representation by 50%, Increased Retention by 70%.

Boston, Ma, Us

City Year is a global organization that believes all students can succeed and that developing the skills and mindsets of children and young adults contributes to strong, vibrant communities- outcomes that benefit all of us.GOAL: Facilitated a multi-year Operating Model Transformation to pivot from HR services to Strategic Talent/Shared Service Model to scale a global organization. TACTICS: Workforce Planning, Talent Acquisition, Executive Leadership Effectiveness, Learning & Development, Internal Communications, Programming & EventsRESULTS: Scaled globally 33M to 150M (10 US, 2 INTL locations); Tripled Workforce Growth with Efficiency in Cost over 5 years, Increased internal promotion rate by 50%, executive leadership diversity of 50%

Waltham, Massachusetts, Us

Circles partners with organizations to enhance the quality of life for employees, residents, patients, students and visitors while improving the organization’s productivity, performance and brand reputation. GOAL: Startup and scaleup the business operations to support the rapid growthTACTICS: Business Transformation, Training and Development, Service DeliveryRESULTS: YOY revenue growth, 100% service delivery goals met, 98% client satisfaction rate, Tripled workforce w/i 18 months