Elaine Mak Email and Phone Number
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Elaine is an accomplished serial C-suite change maker with a 20-year track record in modernizing organizations for sustainable growth. Her mission is to pave the way for leaders to break free from norms, limitations, and the fear of change, creating an environment where both individuals and organizations can thrive. She is the creator of The Mak Effect™, a proven people-first and ethics-driven organizational change methodology that creates high-performance cultures by multiplying workforce productivity while optimizing for efficiency. Her transformative work has elevated mission-driven organizations globally across technology, hospitality, education, and healthcare and created best-in-class operations from $1M to $150MM revenue.Elaine’s thought leadership has earned her accolades including the distinction of being named one of the Top 25 innovators by Business Insiders, Female Thought Leader of the Year by the Stevie Awards, Top Big Innovator by Business Intelligence, and her organizational change initiative, From Perks to Performance™, won 10 BPTW accolades including Fast Company Best Workplaces for Innovators.Elaine Mak is a revered strategic partner to CEOs, Executive Teams, and Boards of Directors, with extensive expertise spanning multiple critical domains. Her areas of proficiency include Organization Design, Executive Leadership Effectiveness, Strategic Business Operations, Performance Enhancement, Knowledge and Learning, Brand Positioning, Communications, Human Resources, and Security/IT. This comprehensive skill set enables her to deliver impactful insights and results across diverse organizational landscapes.Achievements:-Organizational Growth: Attained a growth target of $150M through disruptive strategies.-Global Influence: Scaled operations internationally, enhancing global presence and impact.-Creative and Empathetic Workforce Management: Doubled global workforce productivity with a 50% reduction in operational costs.-Purposeful Revenue Optimization: Consistently optimized year-over-year revenue growth, aligning financial success with our core mission.-Resilient Leadership Effectiveness: Maintained a 98% satisfaction rate in leadership trust and communication through periods of significant change.-Inclusive Executive Leadership: Balanced gender representation in executive leadership, achieving up to 55% female representation.-Engaged and Valued Employees: Significantly increased eNPS by over 64 points through empathetic and inclusive cultural initiatives.
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Chief Executive Officer And FounderElaine Mak & CoCalifornia, United States
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Advisory Board MemberVityl May 2023 - PresentWashington, Dc Metro Area, Us -
Chief Performance OfficerValimail Aug 2020 - PresentDenver, Co, UsValimail is a global organization that exists to make every email sent and received efficient, secure, and safe. Our belief is that everyone — our team, our families, our friends, our clients and their clients — should be able to trust the way we communicate in today's world.GOAL: Drive and lead a multi-year change initiative to radically transform organization strategy, design, structure and programs to link people to company purpose, performance, and outcomes. Note: this occurred during the onset of the Pandemic.TACTICS: Strategy and Business Operations | Performance | Knowledge and Learning | Executive Leadership Effectiveness | Communications | Brand and Positioning | HR | IT | Compliance.RESULTS: Steady YOY 25% Revenue Growth, 63+ increase in eNPS scores, Increased to 4.8 Glassdoor Rating, Increased Gender Diversity by 80%, Leadership Turnover <10%, 0% Regrettable Attrition, Doubled Market Place awards, Doubled Productivity while Reducing Cost per Employee Reduced by 20% YOY. -
Founding MemberChief Feb 2021 - PresentNew York, Ny, Us -
Founder And CeoEmbrave 2018 - 2020EmBrave, a national consultancy organization, believes People are the top priority at any organization and that financial impact grows exponentially when diverse and talented teams are empowered within a healthy culture.GOAL: Partner and Consultant to CEOs and Executive Team to drive company performance and profitability with scalable people-first solutions to support the business plan and strategic direction.TACTICS: Organization and Business Transformation, Executive Leadership Effectiveness, Strategy Development, Business Operations, Communications and Brand, and HR/Talent.Roles/Contributions: Chief People and Equity, New Tech Network (2019-2020)Chief Strategy and People, College Track (2018-2019)
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Vice President People And OperationsHealth Leads 2015 - 2018Boston, Massachusetts, UsHealth Leads, a national organization, is an innovation hub that addresses healthcare inequities through building national partnerships and redesigning systems so every person, in every community, can live with health, well-being and dignity.GOAL: Drive and lead a multi-year change initiative to reinvent the company purpose/brand that prioritizes people at the core of business strategy with the design/delivery of an organization design, structure and programs to support it.TACTICS: Organization Design and Transformation, C-Suite Effectiveness, Business Strategy Development, Business Planning/Operations, and HR/Talent.RESULTS: 35% Workforce Growth with Efficiency in Cost , Increased BIPOC representation by 50%, Increased Retention by 70%. -
Vice President Talent ManagementCity Year 2003 - 2015Boston, Ma, UsCity Year is a global organization that believes all students can succeed and that developing the skills and mindsets of children and young adults contributes to strong, vibrant communities- outcomes that benefit all of us.GOAL: Facilitated a multi-year Operating Model Transformation to pivot from HR services to Strategic Talent/Shared Service Model to scale a global organization. TACTICS: Workforce Planning, Talent Acquisition, Executive Leadership Effectiveness, Learning & Development, Internal Communications, Programming & EventsRESULTS: Scaled globally 33M to 150M (10 US, 2 INTL locations); Tripled Workforce Growth with Efficiency in Cost over 5 years, Increased internal promotion rate by 50%, executive leadership diversity of 50% -
Director Of Client ServicesCircles North America 2000 - 2003Waltham, Massachusetts, UsCircles partners with organizations to enhance the quality of life for employees, residents, patients, students and visitors while improving the organization’s productivity, performance and brand reputation. GOAL: Startup and scaleup the business operations to support the rapid growthTACTICS: Business Transformation, Training and Development, Service DeliveryRESULTS: YOY revenue growth, 100% service delivery goals met, 98% client satisfaction rate, Tripled workforce w/i 18 months
Elaine Mak Skills
Elaine Mak Education Details
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Suffolk UniversityDevelopmental Psychology
Frequently Asked Questions about Elaine Mak
What company does Elaine Mak work for?
Elaine Mak works for Elaine Mak & Co
What is Elaine Mak's role at the current company?
Elaine Mak's current role is Chief Executive Officer and Founder.
What is Elaine Mak's email address?
Elaine Mak's email address is el****@****ail.com
What is Elaine Mak's direct phone number?
Elaine Mak's direct phone number is (617)-927*****
What schools did Elaine Mak attend?
Elaine Mak attended Suffolk University.
What skills is Elaine Mak known for?
Elaine Mak has skills like Non Profits, Volunteer Management, Community Outreach, Youth Development, Program Development, Leadership, Leadership Development, Event Planning, Talent Management, Nonprofits, Community Development, Talent Acquisition.
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