Elaine Mcmanus Email & Phone Number

Fredericton, New Brunswick, Canada

First Impressions Resume Service is a professional resume-writing service based in Fredericton, New Brunswick, and focused on serving clients in the Atlantic region. With over 25 years of experience in business communications, instructional design and adult education, I have helped hundreds of individuals in writing, formatting and editing their resumes and LinkedIn profiles.I am dedicated to making the resume-writing process easy for you. From initial consultation to resume completion, I personally work with you to craft an impressive document that highlights your skills, achievements and value. I research the job market for your chosen industry and craft your resume using specific techniques and keywords to ensure your resume bypasses the Applicant Tracking Systems (ATS) used by most companies. In addition to resume writing and editing, I provide the following services:- Resume critique – If you are happy with your current resume but are not getting interviews, I critique and tweak the resume to strengthen it and ensure it bypasses ATS systems- Cover letters; post-interview letters- LinkedIn profiles- Biographies- Interview preparation

Atlantic Canada

In this role, I researched and wrote online and instructor-led training programs in customer service, marketing and promotions, safety and compliance and software functionality. I designed and created web content, manuals, documentation, presentations and promotional materials. I worked with global clients and virtual team members to assess training needs, identify timelines and deliverables, monitor progress and resolve issues promptly.

Halifax Ns

As an instructional designer on the elearning team, I created courseware and support materials for multiple Canadian Forces training initiatives, including the Harry DeWolf-class Offshore Patrol Vessels (AOPS) procurement project. I participated in meetings and virtual work sessions with military subject matter experts to review progress and resolve issues throughout the project lifecycle. In addition, I developed writing and style guides, mentored junior instructional designers and developed and facilitated an internal workshop in Plain Language Writing.

Halifax, Nova Scotia, Canada

In this role, I converted internal instructor-led training programs to a blended, online environment for several departments in a 1000-person call center. I also created presentations, audio and video scripts and and user manuals. I acted as liaison to external vendors to manage the translation of training materials.

Saint John, New Brunswick, Canada

Diploma

Faculty Of Arts