Elaine Norman Email and Phone Number
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IT Leadership, Strategy and Operations, Application Development, Project/Program Management, Disaster Recovery, Business Continuity, Budget Planning & Management,Compliance/Governance/Risk Management,Customer & Vendor Relationship Management Results-driven global technology and business leader with expertise in driving global enterprise-wide IT and business initiatives resulting in operational excellence, business innovation and cost efficiency. Proven expertise in a variety of organizations ranging from $100M to $120B in revenues. Led and motivated global staffs and project teams ranging from 13 to 165 FTEs. Successfully planned, managed and transformed IT and department budgets ranging from $28M to $483M. Industry expertise includes Consumer Products/Supply Chain, High-Tech, Healthcare, Medical Devices, Banking, General Consulting and large Non-Profit organizations.
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Principal Consultant - Strategy And Client EngagementSynovas, LlcAtlanta, Ga, Us -
Vp Member Services And External AffairsInformation Technology Senior Management Forum (Itsmf) Nov 2017 - PresentITSMF increases the representation of black professionals at senior levels in technology, to impact organizational innovation and growth. Member of the Executive leadership team responsible for strategic planning, recruitment, fiduciary planning and management, educational program development and execution, event planning and execution, fundraising, and marketing of the organization.• Spearhead a relationship-centric approach, with short- and long-term strategies, which reflect ITSMF’s commitment to increasing the representation of black technology professionals and supporting organizations that are filling the talent pipeline. • Direct the management of a portfolio of services including career coaching, careers in transition, and member advocacy related to the growth, engagement, and retention of ITSMF constituents (i.e., members and Global Institute for Professional Development Academy alumni)• Identify and execute strategic alliance partnerships outreach initiatives that create opportunities for community engagement on a national platform and to increase ITSMF’s visibility• Develop and lead initiatives which create a sense of connection across the organization -
Principal Consultant - Strategy And Client EngagementSynovas, Llc Sep 2015 - PresentGreater Atlanta AreaBusiness consultant providing strategic planning, business process solutions, assessments, risk management and business development. Accomplishments/Projects: •Process improvements and implementation of an IT Vendor Management Framework and Governance entity for a nationwide residential construction organization.•Spearhead a network technology refresh, Cloud and Office 365 migration for a state-wide non-profit organization.•Lead a Business impact assessment initiative as first-phase to Business Continuity and Disaster Recovery program.•Technology and Infrastructure selection for a state-level government advocacy organization.•Curriculum design for Leadership Development training for a ~$20 billion diversified manufacturing organization. -
Sr. Director - Pmo & Interim Vp It | Pmo Strategy | Project And Program MgmtSagenet Mar 2017 - Aug 2019Greater Atlanta AreaSageNet designs, implements and manages fast, secure and reliable networks that empower organizations to achieve their core business objectives.As prior Interim VP of IT, responsible for IT strategy and planning, operations and optimizing IT resources for the organization. As PMO Lead, I direct and lead SageNet’s Project and Program Management Office (PMO). Serve as the strategic governance advisor, working alongside business leaders on project prioritization, establishing the organization’s approach to the full life cycle of the projects, and ensuring that the PMO meets performance targets that are aligned with the organization’s strategic objectives and with adherence to leading practices. -
Vice President - It Support Services | Application Support Leadership | Strategic PlanningElekta May 2014 - Oct 2015Greater Atlanta AreaElekta is a human care (healthcare) company pioneering significant innovations and clinical solutions for treating cancer and brain disorders. •Delivered the strategic planning, operations management; and staff leadership for Elekta’s North American Software Services Operations and Integrated Call Center. •Responsible for the overall work direction, coaching and mentoring for 165 staff.•Operating Budget: $17.4M USD. 1100 customers across the US, Canada, and Mexico. •Drove efficiencies and profit/loss responsibility for Remote Application Support Services, Hosting/Cloud Services), Software Upgrades Services, Clinical Operations, Cancer Registry Support and Services, External Systems Interface (Mosaic/ HL7/ EPIC/ Cerner) and Technical Hardware Assistance Group (TAG). •Fostered customer relationships at the Executive/C- level. -
Sr. Director - It Gpmo & Continuous Improvement - Office Of Cio | Pmo Strategy | Global Program MgmtHewlett Packard Feb 2010 - Oct 2013HoustonThe Global Project Management Organization (GPMO) within Office of the CIO – focused on IT Strategy and Planning and Continuous Improvement. •Drove improvements in project, program and portfolio management and utilized value-based IT strategic planning. •Led large-scale, complex, cross-functional teams and projects to improve HP’s long-term improvement goals and objectives. •Utilize Business Process Management (BPM), Enterprise Change Management (ECM), and Lean Six Sigma (LSS) to enable HP to efficiently and effectively meet customers’ expectations.•Responsible for facilitating the stability of HP’s technology and business environment through Business Continuity Planning (BCP) and IT Policy Management -
Senior Director - Middleware Applications - Global Ops Control | Application Support LeadershipHp Feb 2010 - Jul 2012Houston, Texas AreaProvided Global 24x7 operations management; strategic planning and oversight for Application Support Services and Quality Assurance for HP’s 500+ Middleware applications. •Led, coached, and mentored approximately 75 staff worldwide (Americas, EMEA, APAC).•Directed global teams providing 24x7 application support, maintenance and services for HP’s approximately 500+ Middleware applications •Excelled in key performance metrics for the Middleware organization (i.e., TTO, TTF, reduced downtime, poor performance and data timeliness). •Drove release management, change management, move-to-production (MTP) processes and application implementations. •Spearheaded ITILv3 program alignment, Sox and non-Sox compliance for all applications.•Executive liaison to Global Infrastructure (Data Center, NOC, Telecom, etc.) teams. -
Vp & Managing Director, Information Technology | It Strategy & Planning | Operations LeadershipAmerican Cancer Society Apr 2006 - Feb 2010Directed IT strategies, operations, infrastructure and budget management for National Home Office (nationwide) and South Atlantic Region. •Led Network & Telecomm Operations, Data Center Operations, Application Support Services, Messaging/Collaboration Services, Desktop and Helpdesk Services, Compliance and Shared Services technologies. •Directed 125 staff (9 direct reports) in supporting approx. 7500 users located throughout the United States.•Led implementation of department-wide performance metrics and benchmarks. -
Sr. Manager - Application Development And SupportHouston Methodist 2009 - 2010Houston, Texas Area•Directed all aspects of Application development and support services for Corporate Business Systems (Human Resources, Payroll, General Ledger, Fixed Assets, Cost Accounting, Supply Chain, Biomed, and CRM systems). •Led teams of application development staff providing code development, enhancements, EDI interfaces, and production support based on both SDLC and Agile methodologies. -
Senior Director, It Strategy And Planning | Program Management | It Sourcing | Sox ComplianceGeorgia Pacific Mar 2005 - Feb 2006Greater Atlanta Area•Directed overall IT strategic organizational alignment, technology management and planning•Spearheaded research of emerging technologies for practical application within GP’s businesses. •Led a team of strategy and planning staff and senior consultants to provide enterprise-wide program and project management, Sourcing and Procurement, Sox compliance, competitive intelligence, and bench-marking and metrics. -
Chief Information OfficerUnited Way Of Metropolitan Atlanta 2000 - 2005Greater Atlanta AreaExecutive leader for all aspects of the United Way's Information Technology including IT strategy, operations, infrastructure, policies and compliance. Designed, implemented and maintained reliable applications and technology infrastructure (including data center, networks, telecomm systems, and proprietary software) to achieve organizational goals.
Elaine Norman Skills
Elaine Norman Education Details
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Business, Strategy, Information Technology -
Bachelor Of Business Administration (Bba) -
Lean Six Sigma (Lss) - Green Belt Certified
Frequently Asked Questions about Elaine Norman
What company does Elaine Norman work for?
Elaine Norman works for Synovas, Llc
What is Elaine Norman's role at the current company?
Elaine Norman's current role is Principal Consultant - Strategy and Client Engagement.
What is Elaine Norman's email address?
Elaine Norman's email address is em****@****ail.com
What is Elaine Norman's direct phone number?
Elaine Norman's direct phone number is (800) 400*****
What schools did Elaine Norman attend?
Elaine Norman attended Emory University - Goizueta Business School, Oglethorpe University, The University Of Georgia.
What skills is Elaine Norman known for?
Elaine Norman has skills like Leadership, It Strategy, Program Management, Management, Project Management, Change Management, Strategy, Vendor Management, Process Improvement, Strategic Planning, Cross Functional Team Leadership, Business Process Improvement.
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Elaine Norman
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