Elaine Payne

Elaine Payne Email and Phone Number

Management & Administration // Specializing in Culinary and Hospitality Industries @ ONE15 Marina
singapore, singapore
Elaine Payne's Location
New York, New York, United States, United States
Elaine Payne's Contact Details
About Elaine Payne

Objective: To secure a position that utilizes my education, training, and work experiences in an administrative capacity for the hospitality industry.Summary:Hospitality/Operations/Administrative professional with extensive experience in progressively responsible roles. I ensure high levels of excellence in both corporate and field-based roles with experience as a Pastry Chef, Chocolatier, Restaurant General Manager, VP of Operations, Curriculum Director, and Corporate Project Manager. Areas of expertise include building workflow systems, new staff training, leadership, operational analysis and troubleshooting, problem-solving, departmental liaison and communication, and documentation. Excel both independently and in a team environment. Goal-oriented, effective multi-tasker, highly organized, with strong attention to detail.Work Experience:Ebb & Flow Bakery, Brooklyn New York – CurrentPart of the Estuary Restaurant and ONE 15 Marina at Brooklyn Bridge Park. • Hired by James Beard Award recipient Chef François Payard in 2019• Manager and member of the leadership team • Implemented a new inventory management software. • Assist the Executive Chef and General Manager with ordering ingredients and supplies.• Develop a framework for holiday orders and special events.• Hire and train 10-15 new employees per year.• Manage daily bakery and pastry operations [signage, website maintenance, wholesale accounts, menu development, POS updates, email response, marketing, and special events]. Kyotofu Dessert Bar, Jacques Torres Chocolates, Dominique Ansel Bakery, Le Moulin de la Vierge, Hotel Del Coronado, Voilà Chocolat, Petrossian Boutique, Épicerie Boulud - New York | Paris | San Diego 2011 - 2018VP of Operations, Curriculum Director at W. Kent Jessee & Associates, Carlsbad, CA 2000-2008• Managed client-customized safety education and loss prevention curriculum programs. • Worked closely with the CEO in sales efforts, ad hoc projects, and provided administrative support. • Recognized for building successful teams and exceptional client relationships.

Elaine Payne's Current Company Details
ONE15 Marina

One15 Marina

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Management & Administration // Specializing in Culinary and Hospitality Industries
singapore, singapore
Website:
one15marina.com
Employees:
102
Elaine Payne Work Experience Details
  • One15 Marina
    Cafe Manager
    One15 Marina Jul 2019 - Present
    Brooklyn, New York
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  • Petrossian Inc
    Pastry Sous Chef
    Petrossian Inc May 2018 - Nov 2018
    911 Seventh Avenue, New York, Ny
    Assumed responsibilities of the Executive Pastry Chef. The Executive Pastry Chef position became vacant right before I was brought on board as the Pastry Sous Chef. The holiday products orders need to be filled. The recipes for these products were incomplete. The General Manager requested to reduce the inventory of expensive chocolate. The holiday product orders were filled as scheduled. New chocolate products were successfully introduced, reducing the chocolate inventory, and… Show more Assumed responsibilities of the Executive Pastry Chef. The Executive Pastry Chef position became vacant right before I was brought on board as the Pastry Sous Chef. The holiday products orders need to be filled. The recipes for these products were incomplete. The General Manager requested to reduce the inventory of expensive chocolate. The holiday product orders were filled as scheduled. New chocolate products were successfully introduced, reducing the chocolate inventory, and became customers favorites. A bespoke recipe notebook was created to include accurate ingredients and procedures. Product Spec Sheets were created to enhance FOH knowledge of bakery products, resulting in better customer experience. A customer favorite product was improved in flavor at the same time reducing the COGS. Show less
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  • The Dinex Group - Chef Daniel Boulud
    General Manager
    The Dinex Group - Chef Daniel Boulud Apr 2017 - Oct 2017
    Epicerie Boulud, Plaza Hotel
    Maintained Department of Health [DOH] “A” rating. Created processes to increase productivity.The store was overdue for its DOH inspection. The store was not open consistently in the morning, to assist customers. Employees were unable to complete a variety of store tasks. Finance needed invoices approved in a timely manner. Implemented an on-going training program that successfully achieved a DOH “A” rating. Employees were cross-trained for multiple store roles, which increased… Show more Maintained Department of Health [DOH] “A” rating. Created processes to increase productivity.The store was overdue for its DOH inspection. The store was not open consistently in the morning, to assist customers. Employees were unable to complete a variety of store tasks. Finance needed invoices approved in a timely manner. Implemented an on-going training program that successfully achieved a DOH “A” rating. Employees were cross-trained for multiple store roles, which increased the efficiency of service. Streamlined the opening procedure that ensured the store was ready for business. The problem of invoices was eliminated, with the new invoice procedure. Show less
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  • Voilà Chocolat
    General Manager/Chocolatier
    Voilà Chocolat Dec 2014 - Mar 2017
    New York, Ny
    Achieved the goal to keep operating expenses at a minimum without sacrificing customer service.Store concept required skilled labor. Limited shop capacity during the busy season created customer wait times or a decline in accepting reservations. Developed an employee training program that attained consistent 4.5-star Yelp reviews. Successfully managed and trained staff on a reservation system that significantly increased shop reservations and improved overall customer… Show more Achieved the goal to keep operating expenses at a minimum without sacrificing customer service.Store concept required skilled labor. Limited shop capacity during the busy season created customer wait times or a decline in accepting reservations. Developed an employee training program that attained consistent 4.5-star Yelp reviews. Successfully managed and trained staff on a reservation system that significantly increased shop reservations and improved overall customer satisfaction. Created a labor-saving schedule resulting in tremendous cost savings to the company’s bottom line. Show less
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  • The Hotel Del Coronado
    Pastry Cook
    The Hotel Del Coronado Feb 2014 - Oct 2014
    Coronado, California
  • Dominique Ansel Bakery
    Pastry Cook Extern
    Dominique Ansel Bakery Sep 2013 - Dec 2013
    Greater New York City Area
  • Sugar And Plumm
    Pastry Lead
    Sugar And Plumm Aug 2012 - Sep 2013
    Greater New York City Area
    Assisted in the opening of flagship location of French-American boutique bistro and patisserie. Provided breakfast/brunch and lunch service in busy restaurant and retail environment. Responsible for opening, stocking and preparing the pastry station for service. Receive, inspect and provide quality control for products from the commissary. Lead and train subordinate members of the pastry team. Assist Executive Chef with a variety of duties such as scheduling, personnel staffing and… Show more Assisted in the opening of flagship location of French-American boutique bistro and patisserie. Provided breakfast/brunch and lunch service in busy restaurant and retail environment. Responsible for opening, stocking and preparing the pastry station for service. Receive, inspect and provide quality control for products from the commissary. Lead and train subordinate members of the pastry team. Assist Executive Chef with a variety of duties such as scheduling, personnel staffing and procedures. Assist Director of Pastry Operations with demos, News TV segments, web films and off-site event. Show less
  • Jacques Torres Chocolates
    Chocolatier
    Jacques Torres Chocolates Jun 2011 - Jul 2012
    Greater New York City Area
    Assist Executive Chef Christophe in high volume production of chocolate: bars, decorated molds, bark, cocoa mixes, pan coating, enrobing and packaging. Including whole sale and special orders i.e. Stanley Cup. Trained incoming temps and interns. Responsible for meeting daily target goals for molded chocolate products. In charge of the cold room tempering machines. Assist Chef Jacques MOF with high profile guests during their customized "chocolate experience."
  • Le Moulin De La Vierge
    Pastry Stage
    Le Moulin De La Vierge Sep 2011 - Dec 2011
    Paris Area, France
    Responsibility included production of French pastry classics i.e: pate a choux, eclairs, macarons, tarts, pastry and almond cream, genoise, lemon curd, tuiles, carremiel, cannele, flan, mousses, financiers, entremets, mille feuilles.
  • Kyotofu
    Pastry Cook
    Kyotofu Jun 2010 - Nov 2011
    New York, New York
    Responsibilities included production of pastry and savory items. Plated savory and dessert dishes for lunch and dinner service.
  • W. Kent Jessee & Associates
    Curriculum Director/Vice President Of Operations
    W. Kent Jessee & Associates Sep 2000 - Oct 2008
    Carlsbad, California
    A $7M consulting services company providing customized interactive print and web based training communications programs for Fortune 500 companies. Guided project management with accounts working with clients and creative staff to ensure customized curriculum programs were produced on time and within budget. Managed business through cost analysis and RFP’s. Prepared marketing proposals and developed marketing collateral.
  • The Zoological Society Of San Diego
    Group Sales Manager
    The Zoological Society Of San Diego Jan 1994 - May 1999
    San Diego, California
    Controlled $125K budget for non-profit animal sanctuary. Generated $5.8M annually through sales, special events and promotions targeting youth and membership based associations. Directed product development, research, advertising and promotions.
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  • Zoological Society Of San Diego
    Sales & Marketing Assistant/Event Coordinator/Clerk Typist
    Zoological Society Of San Diego Apr 1979 - Dec 1993
    San Diego, California
    Monitored the effectiveness of marketing and sales promotion programs. Provided sales support for all areas of sales including for the Director of Sales. Also, coordinated special events and catered functions at both venues.

Elaine Payne Skills

Pastry Microsoft Office Chocolate Sugar Bread Culinary Skills Bakery Baking Cake Decorating Cookies Cakes Chef Desserts Confectionery Cooking Recipes Management Catering Event Planning Food Food And Beverage Restaurants Hospitality Industry Event Management Food Preparation Customer Service Customer Satisfaction Menu Development Banquet Operations Inventory Management Time Management Corporate Events

Elaine Payne Education Details

Frequently Asked Questions about Elaine Payne

What company does Elaine Payne work for?

Elaine Payne works for One15 Marina

What is Elaine Payne's role at the current company?

Elaine Payne's current role is Management & Administration // Specializing in Culinary and Hospitality Industries.

What is Elaine Payne's email address?

Elaine Payne's email address is el****@****ail.com

What is Elaine Payne's direct phone number?

Elaine Payne's direct phone number is +161999*****

What schools did Elaine Payne attend?

Elaine Payne attended University Of California, San Diego, The French Culinary Institute, International Culinary Center.

What are some of Elaine Payne's interests?

Elaine Payne has interest in Black Belt In Taekwondo, Economic Empowerment.

What skills is Elaine Payne known for?

Elaine Payne has skills like Pastry, Microsoft Office, Chocolate, Sugar, Bread, Culinary Skills, Bakery, Baking, Cake Decorating, Cookies, Cakes, Chef.

Who are Elaine Payne's colleagues?

Elaine Payne's colleagues are Vincent Joseph Maranca, Divendran Ganeshen, Mong Mong, Joyston Lopes, Emma Lim, Jeanie Tan, Ashley Wee.

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