Elaine Reichenbach Email & Phone Number

Berkeley, California, United States

I support a caseload of 15 neurodivergent students within a transition program that helps them gain independence skills and experience. I collaborate with leadership, department heads, coaches and clinicians to ensure that programming is tailor-made to suit each student so that they are successful on their path towards independence. I support students with.

Berkeley, CA

Provides office management for a transition program serving young adults with learning differences.Technical SupportFinance/BudgetingFacilities ManagementProperty Management (19 student apartments)Event PlanningScheduling/CalendarsOperations ManagementStaff On-boardingHIPAA ComplianceVendor RelationsPurchase OrderingVan MaintenanceBusiness Negotiations

Oakland, CA

Oakland

• Charted and recorded confidential information in client files.
• Performed outreach assignments, assisting non-English speaking refugee clients at social service meetings.
• Administered client applications for Medi-Cal and Food Stamps benefits.
• Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Organized files, made copies, sent faxes, managed Citrix database and sorted mail.

Leeds, United Kingdom

• Provided data entry for the Leeds City Council housing database.
• Case managed families of refugees by organizing their housing, education and health services, maintaining strict confidentiality.
• Created and maintained office documents using MS Word and Excel.
• Processed benefit inquiries for our refugee client group.
• Successfully trained and supervised staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
• Planned travel arrangements for all newly-arrived refugees. Made copies, sent faxes and handled all incoming and outgoing business correspondence via telephone and email using Lotus Notes and Outlook.

Leeds, United Kingdom

• Demonstrated excellent team leadership skills, resulting in a service award from Leeds City Council, Leeds Refugee and Asylum Service, Best Team of 2008.
• Created and delivered hourly orientation briefings to newly-arrived refugees with the aid of interpreters.
• Developed and implemented organizations first employee manual outlining all proper business procedures and office policies.
• Provided data entry for a central government portal.
• Maintained several client and housing databases on Access and Excel.
• Maintained financial records and adhered to financial procedures.

Bachelor Of Arts (Ba), Film/Video And Photographic Arts

Certified Specialist Of Wine

Certified Specialist of Wine course

A Level, Art, Media, Psychology, English Literature