Elaine Da Silva Email & Phone Number

Ireland

Ireland

The purpose of the company is to improve the health and wellbeing of our communities through exercise, sport and active lifestyles.With this customer facing role my job involves training and instruction of fitness programs to individuals and groups. Engaging with customers in exercise routines, weight loss programs and helping them to reach their individual goals.I achieve approximately 80+ customers in my Aqua Fitness classes and the maximum of 20 people in the gym studio. I deliver classes with an energetic-fun style, bringing smiles to people’s faces. I get great feedback after classes, customers feel more energetic are in a better mood and they say that they are achieving their fitness goals in a fun and dynamic way.All the dedication in delivering high standard classes helps me to build great relationships with customers and that also results in a high return customer rate. We have members in the leisure center but also pay as you go customers and they always come back to classes.Daily tasks also include:. Managing Body Composition Analysis. Responsible for 10 to 12 consultations per day at the gym desk, giving advice related to series of exercises, nutrition according to their goals and health lifestyle. Follow up with clients every 3 or 4 weeks checking results

Ireland

The company is a Fintech provider of online and mobile payment solutions for global marketplaces.My tasks involved:. Entering customer and account data from source documents within time limits . Compiling, verifying accuracy and sorting information to prepare source data for computer entry . Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output. Entering and analyzing data from clients in Portugal regions into databases quickly and accurately . Use of Zendesk system to accessing and processing customer and account source documents by reviewing data for deficiencies. Confirming existence of addresses in Portugal . Analyzed client's data with the purpose to identify possible frauds and laundry money. Following GDPR principles

Ireland

The company focus is helping people with retirement planning and financial advice.My experience as a Lead Generation Specialist assisting a team of financial advisors involved:. Prospecting and expanding business opportunities for the company. Helping successfully Financial Advisors to achieve their selling goals at the end of each quarter.. Managing incoming leads in a timely manner in a wider geographical region (multiple counties in Ireland). Conducting discussions with prospects and existing clients over the phone to identify and qualify benefits from products and services.. Understanding clients circumstances, gathering requirements and correlating business value to clients needs.. Providing management team with detailed call notes to ensure the opportunity is understood and next steps are clearly defined.. Adopting a truly consultative approach with all clients to ensure the financial option/s chosen are best suited to the need of the individual client.. Lead generation, processing information/maintaining & updating database. . Use of Insurance Companies' CRM systems. Making outbound calls and logging queries from clients. . Booking appointment between prospects/clients also arranging Group Meetings for Public Sector clients (particularly the Health Service Executive - HSE in Ireland). . Liaising with prospects/clients in a friendly and professional manner. . Organized and managed tasks for financial advisors.. Achieving monthly and quarterly KPI's resulting in bonuses at the end of each quarter.. Looking after 5 or 6 Financial Advisors' diaries. KPI's achieved: making 50 calls per day, booking around 150 individual appointments and 10 group meeting per week.

Bachelor’S Degree, Business Administration And Management, General

Core Focus: . Sales Management & Customer Care . Business Planning . Entrepreneurship . International Business . Consumer Behavior . Data.

Diploma In Tourism Management, Presentation Skills

English Proficiency Course

Fetac 6 In Linguistic (Portuguese And English), Linguistics

Bachelor Of Arts In Religious Education, Pedagogy