Elaine Weir

Elaine Weir Email and Phone Number

CV and Careers Coach for Leaders and Managers @ CVFriends Ltd
United Kingdom
Elaine Weir's Location
United Kingdom, United Kingdom
Elaine Weir's Contact Details

Elaine Weir personal email

n/a
About Elaine Weir

Let's get one thing out of the way...there are no fluff or gimmicks here...I focus on you, your career and expertise....because that's all you need 😉Are you a Leader or Manager who wants their CV to attract rather than repel hiring managers?Do you feel like 👇👉 Your CV is 20 years out of date?👉 Your LinkedIn Profile is boring?👉 Interviews are torture?👉 Planning to start a new role is lonely, scary, and nerve-wracking?👉 You want that next career move but you’re worried people will laugh at you, you’re not sure how to find the confidence to market yourself into a new role even though you know you can do the job?Are you 👇👉 Missing out on interviews for roles you know you can do?👉 Struggling to get Recruiters/Hiring Managers to see your value?👉 Struggling to see your own value?👉 Keen to establish an online professional network?👉 Determined to make an impact as soon as you start a new role?Would you like 👇👉 More interviews?👉 More money?👉 More confidence?👉 More career satisfaction?👉 More recruiters and Hiring Managers approaching you?👍 More from your network?If so...I can help with 👇👉 Getting the Interview: CVs & LinkedIn Profiles in done-for-you and done-with-you packages (prices start at £350)👉 Getting the Job: Interview Coaching in online targeted consultations (prices start at £175 per hour)👉 Getting Started: 90-Day Plans to help you map out your route for success from day one in a new role (prices start at £350)🤷‍♀️ Why me?I’m a management coach/mentor who’s walked the same path you're on...✅I'm an experienced recruiting manager (+20 years)✅ I'm an experienced leadership CV Writer (+5 years) with clients achieving senior leadership positions in start-ups to enterprises. ✅ I'm a trained coach and experienced mentor✅ I’ve rebuilt my own successful career through x2 redundancies.✅ I’ve developed my own online network and have helped leadership jobseekers develop theirs.When you tell me you’ve found your new role and you’re loving it - you’ll understand my why.Who am I?I'm a mum (2 boys 😱)I'm an animal collector (1 🐈, 3 🐕🐕🐕, 3 🐴🐴🐴)I'm a 'kinder-world' advocate ☺ simply because I think we can all do more...Want that new role, why not start today?Drop me a message and let's get you moving forward....

Elaine Weir's Current Company Details
CVFriends Ltd

Cvfriends Ltd

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CV and Careers Coach for Leaders and Managers
United Kingdom
Website:
cvfriends.co.uk
Employees:
2
Elaine Weir Work Experience Details
  • Cvfriends Ltd
    Cv And Careers Coach For Leaders And Managers
    Cvfriends Ltd
    United Kingdom
    View
  • Elaine Weir Coaching
    Cv & Careers Coach For Middle Managers
    Elaine Weir Coaching May 2018 - Present
    Scotland, United Kingdom
    Helping leaders & senior managers develop their skills and move to the next level. ✅ Management Coaching: people management, strategy, developing role profiles & job descriptions, interviewer skills and more...✅ Career Coaching✅ LinkedIn: network building, profile development, content, job searching✅ Jobsearch Strategies✅ CVs & Cover Letters ✅ Interview & Presentation Skills 👌
    View
  • Dumfries And Galloway Council
    Customer Experience Manager
    Dumfries And Galloway Council Jan 2017 - Present
    Dumfries, United Kingdom
    (Known in the organisation as Customer Excellence Development Officer) ✅ I lead the development teams for Customer Services, Libraries, Registration, Local Studies and Archives in a local government setting. ✅ Line manage 3 Team Leaders and lead a wider team of 90 across a large geographical regions. I have responsibility for recruitment, performance management, coaching, training and development, absence management across the teams under my remit.✅ £1.5m budget for staff, systems, books (ebooks & physical), and archival resources✅ Digitally developed library services including online payments, creation of a virtual branch, upgrade to the Library Management System, full process redesign to maximise customer experience, development of online public access catalogue, design & implementation of home delivery service for vulnerable customers. ✅ Project manager: systems procurement & implementation, business process re-design, public consultations✅ Accountable for the development, supplier relations and maintenance contracts of Library Management System, Archive Cataloguing system, Registration Diary booking system.✅ I write committee reports and management briefing papers for Heads of Service and Director.
    View
  • Dumfries And Galloway Council
    Contact Centre Manager
    Dumfries And Galloway Council Nov 2012 - Jan 2017
    Dumfries
    Manager for the service delivery, staff teams and budgets for a local government 24 hour contact centre:✅ Contact Centre✅ Community Alarm Service✅ Customer Service Development Team (Customer Relationship Management System and customer journeys/experience)✅ Manage Budget of £1.3m
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  • Dumfries And Galloway Council
    Customer Experience Project Manager
    Dumfries And Galloway Council Sep 2011 - Jan 2013
    Dumfries, United Kingdom
    Lead project to review, improve and implement corporate CRMBusiness Process Mapping, Business Process Re-engineering, Project ManagementCRM Development (specifically Lagan) - configuration & scripting, basic HTML, XML, CSS. Customer services channel shift Writing & delivering User training
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  • Dumfries And Galloway Council
    Contact Centre Team Leader
    Dumfries And Galloway Council Jan 2008 - Aug 2012
    Built and established a team in a new contact centre within an organisation that was resistant to change.Designed & implemented Team Coaching Cycle to support contact centre advisors to improve their skills and personal development.Designed and delivered all training on customer relationship management system, call handling system, customer service soft skills, and how to handle challenging customers.
    View
  • 11880 Internet Services Ag
    Contact Centre Manager
    11880 Internet Services Ag Dec 2000 - Oct 2004
    Dumfries, United Kingdom
    ✅Line Manager for 4 Team Leaders, each with a team of 14-20 Call Centre Operators.✅Line Manager for training team, and all administrative Staff for a Call Centre of up to 300 Operators.✅ Budgets of +£5m✅ Designed, implemented and managed a large scale recruitment campaign for up to 300 Operators over an 8 week period.✅ Managed the project for training all new staff recruited in the aforementioned recruitment campaign.
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  • The Independent
    Field Sales Executive
    The Independent 1998 - 2000
    Canary Wharf
    View

Elaine Weir Skills

Coaching Customer Service Call Center Contact Center Management Contact Center Strategy Call Center Development Call Center Administration People Skills Management Performance Management Call Centers Project Management Crm Recruiting Sales Team Leadership Customer Satisfaction Public Sector Project Planning Training Delivery Team Building Training Change Management Research Outsourcing Interviews Teamwork Customer Experience Leadership Prince2 Channel Shift Copywriting Report Writing Career Development

Elaine Weir Education Details

Frequently Asked Questions about Elaine Weir

What company does Elaine Weir work for?

Elaine Weir works for Cvfriends Ltd

What is Elaine Weir's role at the current company?

Elaine Weir's current role is CV and Careers Coach for Leaders and Managers.

What is Elaine Weir's email address?

Elaine Weir's email address is an****@****e.co.uk

What schools did Elaine Weir attend?

Elaine Weir attended University Of St Andrews.

What are some of Elaine Weir's interests?

Elaine Weir has interest in Horse Riding, Reading.

What skills is Elaine Weir known for?

Elaine Weir has skills like Coaching, Customer Service, Call Center, Contact Center Management, Contact Center Strategy, Call Center Development, Call Center Administration, People Skills, Management, Performance Management, Call Centers, Project Management.

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