Eric Lamothe Email & Phone Number

Greater Calgary Metropolitan Area

Design Management & OperationsOversee design projects for internal clients from concept to delivery.Create processes and systems for design operations and standards to enable seamless collaboration between the creative department and other departments.Anticipate, flag and propose solutions based on that process data to inform of potential gaps in skill, workload and direct report expertise, as well as avoid roadblocks.Manage original motion and graphic content, illustrations, 3d assets, infographics, user guides, and more.Collaborate with internal stakeholders to making project decisions regarding technical approaches, cost, scheduling, and performance.Collaborate with leadership teams to estimate the level of effort and scope for design projects and tasks.Maintain high standards of quality and ensure only the best work is delivered.Build and maintain brand identity and integrity for stakeholders.See the bigger picture w.r.t. design and delivery to maximize the value of the output.Team Management Lead and manage a team of motion and graphic designers by providing coaching, training, and feedback consistently to foster a cohesive and motivated teamHold designers accountable for owning outcomes on projects, workload, self-management, stakeholder management, learning, process development, and OKRs/KPIsOnboard and train new designersCollaborate with internal Creative Directors to align project outcomes with overall organizational goalsIdentify and resolve conflicts and issues that may arise among direct reports and team members on client and/or internal projectsConduct and deliver semi-annual performance reviews to direct reports Conduct ongoing performance discussions in 1:1s and provide oral and written feedback to direct reportsConduct regular team meetings to discuss project updates, share best practices, and address challenges and solutionsCelebrate achievements and recognize outstanding performance to boost team morale and motivation

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

At Shopify, I: • Helped design and develop educational content for the Shopify Partner program• Identified audience learning needs and developed corresponding content• Monitored LMS usage data to inform future content• Ensured content reflects current industry standards and Shopify’s best practices approach• Collaborated with stakeholders from various areas of the company to align our learning design approach with other projects

Ottawa, Canada Area

As an Instructional Designer, I: • Identified gaps in performance, then designed training solutions to address those gaps while employing adult learning best practices and strategies• Validated project learning objectives with key stakeholders• Supported the ongoing assessment of instructional effectiveness for all training programs• Developed quick reference guides, training manuals and job aids in support of Halogen’s commitment to training excellence• Developed technical documentation both in-product and online in support of the ongoing customer support and engagement initiatives• Identified project risks and barriers to success and assisted in developing solutions to remove those barriers• Collaborated with key cross-functional stakeholders• Tracked and reported on key performance indicators• Ensured the outputs produced delivered on the learning objectives and promoted high user adoption and retention of the product• Championed the use of video production to elevate Halogen / Saba’s instructional approachIn championing the adoption of creative video production outputs in support of Saba’s learning outcomes, I led the full-spectrum of the related responsibilities:• Validated desired learning outcomes against the video’s message and tone• Generated pre-production documents (scripts, shot lists, backgrounders and treatments)• Coordinated stakeholder schedules, and booked talent interviews• Operated various cameras and lighting equipment to capture and record video and audio• Oversaw the offline asset workflow and ensured proper backup methodologies were in place• Generated any supporting media (audio, motion design, visual elements)• Edited and produced the final render• Published the final product to the appropriate communications channel

Ottawa, Canada Area

Demonstrated extensive experience with generating and re-writing course content, designing and delivering courses which incorporate established and emerging instructional design concepts and researched and implemented new technologies. Was responsible for the analysis, visual design, development, implementation and evaluation of diverse types of online courses (ADDIE). I have trained and coach staff thrived in a collaborative environment.This role required:• Extensive experience generating and synthesizing instructional content• Designing, building and implementing blended learning courses in collaboration with I.D’s and other stakeholders• Consultation with clients to determine project scope, and synthesize content into more appropriate adult learning• Ensuring the outputs produced promoted high user adoption and retention• Applying I.D. concepts and adult learning strategies to content and establishing project milestones• Project management expertise, including risk mitigating, resource planning and deadline management• Exceptional relationship management and strong communication strategies• Mentoring and supporting the skills development of other developers and knowledge management consultants

Ottawa, Canada Area

Activities encompassed populating the corporate website based on clients’ requests while respecting usability, standards and corporate policies. I built a number of conference websites using new and emerging multimedia technologies and techniques, while respecting deliverable deadlines. I generated content based on the client’s vision, received and validated their feedback and implemented their message on the corporate website. Support provided to clients with respect to the Web team’s usability policies and procedures, while managing multiple major projects according to the corporate Performance Management Program.

Multimedia Web Developer, Web Design, Graphic Design, Networking Technologies, Highest Honors

Bachelor'S Degree, Computer Science

Computer Engineering