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As a product leader and general manager, I specialize in using product strategy and technology to drive business growth and scale, with a strong focus on social impact. Over the past decade, I’ve helped mission-driven organizations grow from initial product-market fit into mature, scalable businesses by leveraging data and technology to create meaningful change. My passion lies in using innovation to improve people’s lives, whether through enhancing healthcare access, supporting mental health initiatives, or empowering creative entrepreneurs. As an agent for growth and change, I help leadership teams navigate strategic challenges, align product vision with business goals, and deliver transformative outcomes that benefit both the bottom line and the communities we serve.
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Head Of PlatformOne ProjectNew York, Ny, Us -
Vp Of Product & Design, Gm Post-Campaign OfferingKickstarter Sep 2021 - Jun 2024Work From Anywhere, UsIn my role at Kickstarter, I led the product, design, and product marketing teams, scaling them from 5 to 20+ members to drive a vision of empowering creators and connecting them with supporters worldwide. I oversaw the development and execution of multi-platform products that contributed to a 15% increase in annual recurring revenue and a 20% boost in creator retention. By launching new post-campaign offerings, I helped diversify Kickstarter’s revenue streams while staying true to our mission of supporting creative endeavors. Working across web, iOS, and Android, I managed high-volume transactions daily and collaborated closely with leadership to align our goals with strategic growth and innovation. -
Vp Of Product & DesignCrisis Text Line Jul 2017 - Sep 2021New York, New York, UsAt Crisis Text Line, I had the privilege of building and leading a dedicated product and design team from the ground up. Together, we developed and launched tools that directly supported our mission to provide mental health support to people in crisis. Our work included creating an AI-driven triaging algorithm that helped identify and prioritize high-risk users, saving lives and improving our operational efficiency. This role allowed me to oversee international expansion efforts that scaled our service by 30%, and I was able to increase volunteer retention by 25% by designing impactful user experiences. My experience at Crisis Text Line reinforced my passion for using technology to drive social impact on a global scale. -
Director Of International Product & GrowthCrisis Text Line Jul 2016 - Jul 2017New York, New York, Us
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Director Of Product OperationsFlatiron School Sep 2015 - Jun 2016New York, New York, UsAt Flatiron School, I led the expansion of our product operations team to support the launch of a global online learning platform. By aligning in-person learnings with a digital strategy, we achieved a 20% increase in student enrollment and a 15% revenue boost. I partnered with engineering, operations, and instructional teams to innovate on the student experience, helping to drive better engagement and retention rates. This role taught me the importance of a seamless user experience in online learning and positioned me to lead complex, mission-driven initiatives in later roles. -
Senior Product Operations ManagerFlatiron School Apr 2014 - Sep 2015New York, New York, Us
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Health Innovations ManagerColumbia University In The City Of New York Jul 2011 - Apr 2014New York, Ny, UsIn my role with the Millennium Villages Project, I focused on developing and implementing scalable eHealth solutions across Sub-Saharan Africa, impacting over 500,000 people. My work involved collaborating with local governments, healthcare providers, and NGOs to deploy health innovations that improved primary healthcare delivery and access. By leveraging data and developing community-focused strategies, we were able to enhance healthcare utilization and outcomes in rural communities. This experience solidified my commitment to driving impactful change through technology and data-driven strategies, even in the most challenging environments. -
Community ManagerProworld Jan 2010 - Jan 2011São Vicente, Braga, PtAs Community Manager at ProWorld Peru, I developed and coordinated health and education campaigns in rural communities, working hands-on to create sustainable social impact. My role included engaging with local leaders to address community-specific needs and implement programs that improved access to health resources and educational opportunities. This experience gave me a profound appreciation for grassroots-level change and strengthened my ability to design initiatives that resonate with and empower underserved communities. -
Special Assistant To Chief Executive OfficerUncommon Schools Jul 2008 - Apr 2009New York, Ny, UsAt Uncommon Schools, I served as Special Assistant to the CEO, supporting organizational growth through strategic planning, board management, and impact analysis. I partnered closely with the executive team to create initiatives aimed at expanding educational access and ensuring school success across the network. This role provided me with a foundation in high-level operational strategy and introduced me to the transformative impact of education on underserved communities, shaping my future commitment to mission-driven work.
Elana Jacobs (She/Her) Skills
Elana Jacobs (She/Her) Education Details
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Princeton UniversityPsychology
Frequently Asked Questions about Elana Jacobs (She/Her)
What company does Elana Jacobs (She/Her) work for?
Elana Jacobs (She/Her) works for One Project
What is Elana Jacobs (She/Her)'s role at the current company?
Elana Jacobs (She/Her)'s current role is Head of Platform.
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What schools did Elana Jacobs (She/Her) attend?
Elana Jacobs (She/Her) attended Princeton University.
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Elana Jacobs (She/Her) has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Human Rights, Arts And Culture, Health.
What skills is Elana Jacobs (She/Her) known for?
Elana Jacobs (She/Her) has skills like Nonprofits, Grant Writing, Program Development, Editing, Program Evaluation, Strategic Planning, International Development, Community Outreach, Policy Analysis, Project Management, Research, Global Health.
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