Clinical Laboratory expert with 18 years of progressive leadership experience. Extensive experience in organizational performance in Ambulatory, Point of Care, Reference Lab, Acute Hospital and Academic settings. Utilizes lean and operational tools to determine proper staffing, productivity, and test menu offerings as well as optimize workflows and other inter-departmental processes through performance improvement initiatives. Specializes in laboratory data analytics and visual management. Certified CAP inspector and an expert in CLIA regulations and document control requirements. Extensive business operations experience including cost/ROI analysis for new instrumentation (cost savings), strategic planning and budgeting for capital equipment and service line growth, labor forecasting, and new site planning and implementation. Laboratory quality experience includes implementation and sustainment of quality management system, event reporting/tracking, root cause analysis, process improvement and implementation, Creation/Implementation of KPIs.