Emily L. Email & Phone Number

San Francisco, California, US

Program lead within Uber's escalation org. Dedicated to quality, crisis, and outage management

Mountain View, CA, US

𝗚𝗼𝗼𝗴𝗹𝗲 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱: → Promoted within a year of joining→ Consistently received 'exceeds' & 'greatly exceeds' performance reviews 𝗥𝗼𝗮𝗱𝗺𝗮𝗽 & 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴→ Organized incoming researcher requests for the engineering team. Used this input to create quarterly roadmap and goals for the engineering team→ Communicated roadmap and timeline of requests to.

Mountain View, CA, US

𝗙𝗲𝗮𝘁𝘂𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 → Worked with Product, Engineering, UX, Legal, Privacy, Marketing, and executives to design, build, launch, and maintain over 20 new features on Google Assistant. → Worked externally with partners for partnership launches by managing assets, timelines, communications, and reviews → Scheduled and ran reviews for design, engineering, and.

Foster City, California, US

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁→ Define scope and requirements→ Connect employees to relevant departments and subject-matter experts→ Pitch to executives and increase buy-in from leadership→ Manage milestones and timeline𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗩𝗜𝗦𝗔 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺:→ Workforce planning→ Budgeting→ Resource forecasting→ Purchasing & sourcing 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 → Managing.

Blacksburg, VA, US

Data analysis research that consisted of reviewing and assessing 1000+ consumer reviews of various products. From the reviews determined if products contained a defect, and if so the severity of the defect.

Armonk, New York, NY, US

-Created third-quarter deals tracker for UK analytics team sales. Used advanced Excel skills to facilitate automation, which reduced errors and increased efficiency. -Led the development for the third-quarter deployment model. Arranged meetings with managers of the analytics department for employee role assignment.-Analyzed and presented findings of.