• Adapting instructional materials to meet the needs of non-English speaking learners. • Anticipate user experience and revise projects as needed to decrease customer friction.• Use digital publishing and communication networks to provide regular status updates.

• Mentored and supported new staff members. • Increased buy-in with reluctant consumers and new product users• Adapted instructional materials to accommodate different learning environments and user needs.

• Created and implemented a beginning band program for 30+ learners. • Planned public events to demonstrate learners' growth and knowledge.• Responsible for all elements of collateral development and implementation

• Designed piano and vocal specific, individualized instructional materials suitable for all ages.• Organized and set weekly schedule to meet with learners one-on-one.

• Designed effective advertisements to promote event to public. • Created event schedules for staff and visiting ensembles. • Managed volunteers and delegated tasks during the event.

• Delivered instruction to large and small groups of learners and customized content to accommodate for environment and group size.• Planned and organized itineraries for cross-country travel for 90+ learners.