Evan Langholt, Mssa Mba Email & Phone Number

Rockville, Maryland, United States

Washington DC-Baltimore Area

Gaithersburg, Maryland, United States

Adept in helping ever-larger organizations attain their goals. Proficient in managing and analyzing multiple client database systems to make strategic decisions that improve client care. Highly skilled at managing staff to achieve clean audits by regulatory agencies. Background includes analyzing revenue collection data for inconsistencies in order to.

Washington D.C. Metro Area

• Developed models to determine competitive pricing for renewable contracts. Renewed the residential contract with a $50 (33%) increase in the per-diem rate.
• Secured an exclusive $17 million contract to provide transitional housing services.
• Increased revenue by expanding client-based programming.
• Directed two recertifications done by the Commission on Accreditation of Rehabilitation Facilities (CARF International).
• Created a task group of several DC substance abuse provider agencies to share best practices and improve service delivery.
• Helped staff and clients by creating a smoke-free center, leading the efforts that identified the staffing needs required to improve service delivery, and streamlining staff schedules to substantially reduce overtime.

• Lead Project Manager spearheading an all agency initiative to implement new processes enabling the agency to achieve a Three-Year CARF Certification.
• Providing clinical oversight.
• Developing new business opportunities that will provide employment training for at-risk adults in addition to increasing agency revenue.

Cleveland/Akron, Ohio Area

• Led the creation of a three-year strategic plan for a for-profit division of Koinonia Homes.
• Helped implement recommendations and solutions to fix problems with a new $30,000 client database system, including those involving its installation, implementation, and staff training.
• Supervised workforce training.

• Analyzed outpatient volumes for Lutheran’s Imaging Services. Analyzed trends and identified key areas to improve service delivery. Created a task force to implement recommendations.
• Led efforts to improve patient satisfaction. Analyzed inpatient foodservice delivery survey data. Worked with the Director of Food Service and the outside vendor to improve service, which increased overall patient.
• Worked with the purchasing manager to: (1) identify supply chain cost reduction initiatives, and (2) develop procedures to ensure that the hospital reduced unnecessary expenditures.

• Discovered $313,000 in net revenue by identifying and correcting errors in patient revenue accounting.
• Recouped $250,000 in payments from an outside agency. Directed MetroHealth’s Parenting and Patient Financial Services Departments to create a billing and collection process to ensure adherence to contracts.
• Generated $23,000 in gross charges. Designed and implemented a new physician billing process, which increased annual revenues by $15,000.
• Conducted a feasibility study of the Department’s Center for Behavioral Health — Child & Adolescent Services to determine the costs and benefits of expanding psychiatric services.
• Created and implemented metrics to track physician productivity.

• Improved response time by creating and developing metrics to monitor patient care and efficiency.
• Created an agency database to track incident reports.
• Improved responsiveness and saved approximately $70,000 by retrenching responsibilities, reducing staff, and replacing hourly workers with full-time staff.
• Implemented and directed the agency’s quality assurance practices.

• Led the development of all clinical formulation and treatment.
• Supervised and trained two cottage supervisors and a staff of 10.
• Supervised and evaluated childcare workers in a coed long-term intensive treatment unit and an all-female intermediate cottage. Assisted group meetings, developed clinically-based programming, and had staff conduct.
• Increased revenue by organizing, improving, and identifying untapped billable areas for service delivery.
• Helped secure a $1 million federal grant to provide services despite severe funding cuts to youth programs.
• Secured favorable internal and external audit results.

Mba, Executive Masters Of Business Program

Mssa, Masters Of Science In Social Administration

B.S., Telecommunications