Program and Delivery Management and Scrum Master delivering various Financial, e-commerce, Utility, Retail, and Wealth management clients: • Responsible for project management activities, and business development.• Manage Program and Project delivery of multiple clients' digital transformation and e-commerce initiatives.• Collaborate with cross-functional stakeholders across the Business and deliver the prioritized scope that helps the client’s business agility.• Manage day-to-day Program/Project operations and client engagement.• Manage delivery in a globally distributed model with large internal and external teams.• Manage scope/estimates/pricing/SOW with globally distributed teams, planning, and execution.• Develop digital strategy and vision for a multi-year delivery roadmap.• Manage issues/risks with timely resolution.• Publish executive summary and status reports to the client executives/project stakeholders.• Servant Leadership - Function as Scrum Master, proactively clear impediments for the team to make progress seamlessly.• Facilitate agile ceremonies for the Agile Release Train (ART) including backlog grooming with estimation activities (story points, planning poker), scrum-of-scrums, sprint planning, daily scrum, sprint review/demo, system demo, sprint retrospective, etc.• Remove impediments that hinder the team from reaching the goals.• Generate metrics to monitor the project health (burn-down chart, sprint velocity, say/do ratio, etc.).• Set up a new high-performing team for the program and manage multiple vendors.• Manage e-commerce, MarTech, and digital transformation initiatives for multiple clients with leading platforms such as SAP Commerce Cloud, Adobe Journey Optimizer, Adobe AEM, Drupal, and Salesforce Commerce platforms. etc.

Program and Delivery Management, Scrum Master, and Product management / Business Analysis at various Automotive, Financial, e-Commerce, Retail, Management consulting, Insurance, and Wealth management clients of Sapient: • Responsible for project management activities, respond to RFPs, sales pitch, business development.• Manage Project delivery of digital transformation initiatives for multiple clients.• Collaborate with cross-functional stakeholders across Business and deliver the prioritized scope that helps the client’s business agility.• Manage day-to-day operations for programs/projects with Project Managers, Business Analysts, and Tech Architects.• Manage delivery in a globally distributed model with large teams including internal and external teams.• Accountable for delivery of medium to large re-platforming programs.• Manage scope/estimates/pricing/SOW with globally-distributed teams, planning, and execution.• Develop digital strategy and vision for a multi-year delivery roadmap.• Manage issues/risks with timely resolution.• Publish executive summary and status reports to the client executives/project stakeholders.• Servant Leadership - Function as Scrum Master, proactively clear impediments for the team to make progress seamlessly.• Implement SAFe® methodology in the programs and manage Program Increment (PI) sessions.• Facilitate agile ceremonies for the Agile Release Train (ART) including backlog grooming with estimation activities (story points, planning poker), scrum-of-scrums, sprint planning, daily scrum, sprint review/demo, system demo, sprint retrospective, etc.• Remove impediments that hinder the team from reaching the goals.• Generate metrics to monitor the project health (burn-down chart, sprint velocity, say/do ratio, etc.).• Setup a new high performing team for the program and manage multiple vendors.• Manage e-Commerce and digital transformation initiatives for multiple clients with SAP Hybris, IBM WCS, and Adobe AEM platforms.

• Program Management for the Technology partner (Sapient) managing the QA delivery of various initiatives for multiple clients. o Lord Abbett o UBS Investment Bank• Developed test strategies/plans and implemented QA process improvements.• Manage large globally-distributed QA teams. • Designed and implemented efficient test automation frameworks with proprietary and client tools improving the test cycles.

Worked as Test Manager / Sr. QA Consultant at various clients, UBS Investment Bank, CT, Aeropostale, NY, and Thomson Reuters, MN.• Managed the integration testing and UAT in implementing Business Intelligence and Analytics software, SAS’s Merchandise Intelligence Suite (Size Profiler and Order Optimization). • Managed testing teams from business and IT teams in the projects. • Co-ordinate the testing tasks, defect tracking, defect resolution, and testing risk documentation for the project team through most phases of the project life cycle.• Developed test artifacts, including test requirements, plans, cases, scripts, status reports. • Managed the Regression testing lab.

• Established enterprise-level Software Quality Assurance standards and policies as part of SDLC.• Drove test process improvement initiatives.• Implemented, developed, and delivered training regarding SQA products and processes.• Worked with project teams to help assess the testing scope, strategy, deliverables and to develop test strategies/plans and test cases.• Collaborated with application teams on the integration of the QA process and automation to support SAP development initiatives.• Managed QA/Testing for Schwans’ IS department’s projects with testing teams of 20+ in various projects.• Managed and coordinated end-to-end testing with external interfaces viz. Bank, and other data processing entities.• Collaborated with Technology Partner (Cognizant) on projects and automation initiatives.• Architected test environments based on project requirements and manage the regression test lab.• Mentored less experienced QA Analysts and Business teams in Software Quality Assurance.

Worked as QA Lead Consultant at The Schwan Food Company, MN.• Certification of Application releases for Clients• Test effort estimation and scheduling of releases• Evaluating the design and development needs of the client, conducting a logical analysis of problems• Participate in Systems Analysis, Design, Development, Testing, and Implementation• Preparation of test strategies, plans, develop and review test suites, execution of test cases• Defect tracking and management• Review and monitor progress • Evaluate the effectiveness of test effort• Co-ordinate with various application teams in the enterprise for end-to-end testing• Improve QA processes to attain QA goals

Worked as QA Program Manager/Lead at the client location for Wipro.1) QA Program Manager/QA Lead at Best Buy, MN between Aug '03 and Dec '04.• QA Program Management for the Technology partner (Wipro) managing QA delivery for various capability teams publishing QA scorecards/dashboards and senior management reporting.• Managed 25 member onsite-offshore QA team and was responsible for QA deliveries for multiple capability teams.• Implemented QA process improvements in the CRM Capability team owning the enterprise OLTP and OLAP databases that contain the customer and transactional data.• Managed all testing activities for various Projects and co-ordinate with multiple Application groups (POS, .Com, Order Management, Payment Management, Retek, DWH) in the enterprise for E2E testing and testing with external data processing interfaces using MQ Series messaging, in the Retail industry.

Worked as QA Lead Consultant at different clients.1) Test Manager at Citigroup, NY between Jul '01 and Aug '03.2) QA Lead at various clients in India between Jan '00 and Jun '01.• Managed QA Program delivery of Fixed Income, e-Commerce, Healthcare, and Trading initiatives for multiple clients. o Citigroup o Mydoconline o HomeTrade o IBM Global Services o Siemens• Managed all testing activities as the independent QA team for implementing various products.• Managed distributed QA team responsible for system, integration, regression, performance, and user acceptance testing.• Developed test plans, design, review, and execute test cases.• Published QA scorecard for dashboard and management reporting.• Coordinated with various Mainframe legacy applications in the enterprise, with multiple integration points, and external data feed groups for data validation and E2E testing using MQ Series messaging.• Generated Business requirements, Interface Control requirements with multiple legacy and external systems.

Worked as Software Programmer / Team Lead/ Deputy Manager for multiple companies in India.• Developed and maintained custom software applications for small-to-medium sized enterprises (SME).o Indent management systemo Financial Accountingo Inventory management systemo Order management systemo Employee attendance systemEnvironment: MS Visual Basic 5, Developer2000, MS Access, Oracle, COBOL, dBASE, FoxPro, Novell LAN.