AeroLeads people directory · profile
Elżbieta Osys Email & Phone Number
Support Team Lead
at
Shiji Group
1 work email found
@shijigroup.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Who is Elżbieta Osys? Overview
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Quick answer
Elżbieta Osys is listed as Support Team Lead at Shiji Group, based in Świętochłowice, Śląskie, Poland. AeroLeads shows a work email signal at shijigroup.com and a matched LinkedIn profile for Elżbieta Osys.
Elżbieta Osys previously worked as POS Support Specialist with French at Shiji Group and Junior Content Specialist at Iteo. Elżbieta Osys holds Magister (Mgr), Project Management from Politechnika Śląska.
Company email context
Email format at Shiji Group
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eosys@shijigroup.com
76% confidence
AeroLeads found 1 current-domain work email signal for Elżbieta Osys. Compare company email patterns before reaching out.
Profile bio
About Elżbieta Osys
With a strong passion for support roles, I have always enjoyed helping others solve problems and ensure smooth operations. As a Team Lead in the hospitality industry, I focus on building high-performing, collaborative teams that deliver exceptional results. I am committed to empowering individuals, fostering growth, and ensuring seamless communication across departments.I believe that strong leadership is rooted in empathy, clear communication, and the ability to motivate others to achieve shared goals. Creating a positive work environment where team members feel valued, supported, and challenged to perform at their best is at the core of my leadership approach.Balancing technical problem-solving with customer service excellence, I work to ensure our team provides top-tier support to clients across multiple regions. Through strategic planning, performance management, and continuous development, I aim to optimize team efficiency while maintaining a strong focus on client satisfaction.
Current workplace
Elżbieta Osys's current company
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5 roles
Elżbieta Osys work experience
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Support Team Lead
• Lead and motivate a support team in the hospitality industry, ensuring efficient, high-quality service for POS clients in the Americas market.• Plan and manage rotating shift schedules to maintain 24/7 coverage, with a focus on night shifts.• Set clear performance goals, provide regular feedback, and encourage team growth and skill development.• Foster a collaborative, customer-focused team culture that emphasizes quick, effective issue resolution.• Monitor and analyze team performance metrics to identify improvement areas and drive operational efficiency.• Coordinate with cross-functional teams to escalate complex issues and improve client support processes.• Manage escalated cases, ensuring timely resolutions and maintaining client satisfaction.
Pos Support Specialist With French
• Providing functional support • Communicating with customers in French and English via phone, mail• Preparing guides in easy-to-understand versions • Using Jira and Confluence knowledge base • Assisting clients in configuration in the system • Using remote connection tools • Effectively tracking and managing SLA
Nov 2022 - Aug 2024
Junior Content Specialist
• Creating content on social media (LinkedIn, Instagram, Facebook)• SEO-optimized content writing• Co-organization of external events• Publishing blog posts on WordPress platform
Aug 2022 - Feb 2023
1St Level Support
French-speaking customer service from the telecommunications industry in the field of IT issues. Working with distributed team across different continents. • Resolution of current incidents on the first line of support• Performing planned actions by the second and third lines of technical support• Communication in French: e-mail, telephone, instant messaging• Finding out and applying internal procedures• Responsibility for planned inspections• Training and introducing new employees• Ongoing support in advanced project issues
Jul 2018 - Jun 2022
2 education records
Elżbieta Osys education
Magister (Mgr), Project Management
Licencjat (Lic.), Applied Linguistics, 5
FAQ
Frequently asked questions about Elżbieta Osys
Quick answers generated from the profile data available on this page.
What company does Elżbieta Osys work for?
Elżbieta Osys works for Shiji Group.
What is Elżbieta Osys's role at Shiji Group?
Elżbieta Osys is listed as Support Team Lead at Shiji Group.
What is Elżbieta Osys's email address?
AeroLeads has found 1 work email signal at @shijigroup.com for Elżbieta Osys at Shiji Group.
Where is Elżbieta Osys based?
Elżbieta Osys is based in Świętochłowice, Śląskie, Poland while working with Shiji Group.
What companies has Elżbieta Osys worked for?
Elżbieta Osys has worked for Shiji Group, Iteo, and Sopra Steria Polska.
How can I contact Elżbieta Osys?
You can use AeroLeads to view verified contact signals for Elżbieta Osys at Shiji Group, including work email, phone, and LinkedIn data when available.
What schools did Elżbieta Osys attend?
Elżbieta Osys holds Magister (Mgr), Project Management from Politechnika Śląska.
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