Elay Emül Email & Phone Number

İstanbul, Türkiye

 Responsible for all operational sales activities within the entity such as price entry, orders comply, issuing the return invoices ; Provading and preparation of necessary documentation for plant, and customers (sales orders, transport instructions, invoices, and other necessary shipping documents such as COA, reach loading docs, insurance certificate when required); Deliver timely, accurate and professional customer service to all customers by email, chat, or phone, documenting all information on customer interaction system according to standard operating procedures Assist our sales teams, providing them with information for sales-oriented issues and also research and resolve issues reported for our sales applications. Issue invoices and credit notes  Assist company’s logistics departments in organisation issues. Communicate with third party logistics partners in order to ensure that dispatching process is followed uninterrupted Managing the local office stock, of terminals and and assign stock to field sales when it is needed. Manage customer orders from start to finish (registration, deadlines review, document bundle, etc., Follow-up on customer payments,

 Preparation of necessary documentation for plant, expeditors and customers (purchase orders, transport instructions, invoices, and other necessary shipping documents such as packing list, COO, COA, insurance certificate when required); Coordinating with legal department for contract preparation in accordance with each deal recap; Registering all invoices in system; Following up the payment of purchase, transshipment, freight and other invoices; Providing customers with information on Cargo delivery and movement; Coordinating the shipment plan with Shipping agents on arrival to the loadport, providing them with instructions in a timely manner; Coordinating with plant when COAs, COOs are required to be issued by manufacturer; Preparing full documentation pack for sending to the bank (in case of LC), or directly to the customer (in case of open account); Checking independent inspection companies’ reports for any cargo loss occurred; Preparation of reimbursement request to insurance company in case of loss under the policy; Solving the problems related to customs, documentation and any operational issues; Keeping track of all shipments, ETAs to loadport, ETDs from loadport, ETAs to disport. Integrating Erp Systems as a Key User

 Preparation of necessary documentation for plant, expeditors and customers (purchase orders, transport instructions, invoices, and other necessary shipping documents such as packing list, COO, COA, insurance certificate when required); Coordinating with legal department for contract preparation in accordance with each deal recap; Registering all invoices in system; Following up the payment of purchase, transshipment, freight and other invoices; Providing customers with information on Cargo delivery and movement; Coordinating the shipment plan with Shipping agents on arrival to the loadport, providing them with instructions in a timely manner; Coordinating with plant when COAs, COOs are required to be issued by manufacturer; Preparing full documentation pack for sending to the bank (in case of LC), or directly to the customer (in case of open account); Checking independent inspection companies’ reports for any cargo loss occurred; Preparation of reimbursement request to insurance company in case of loss under the policy; Solving the problems related to customs, documentation and any operational issues; Keeping track of all shipments, ETAs to loadport, ETDs from loadport, ETAs to disport.

 Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparation of necessary documentation for plant, expeditors and customers (purchase orders, transport instructions, invoices, and other necessary shipping documents such as packing list, COO, COA, insurance certificate when required) Following up the payment of purchase, transshipment, freight and other invoices; Providing customers with information on Cargo delivery and movement; Coordinating the shipment plan with Shipping agents on arrival to the loadport, providing them with instructions in a timely manner; Coordinating with plant when COAs, COOs are required to be issued by manufacturer; Solving the problems related to customs, documentation and any operational issues; Keeping track of all shipments, ETAs to loadport, ETDs from loadport, ETAs to disport.

Yüksek Lisans (Master), Kimya Mühendisliği Yl

Kimya Mühendisliği