Elaya Walker Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Atlanta, Georgia Area

As an Executive Assistant for Creative Property Rehab, I coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention. I also communicate with market support to ensure the highest level of tenant satisfaction. Promoted from Marketing Assistant to Project Coordinator to current role within 2 years for consistent lead generation and excellent relationship management.- Maintains CRM and talent database to identify and initiate working relationships- Maintains calendar for owner and ensures appropriate preparation for daily activities- Completes and submits vouchers and expense reports- Assisted in development of the brand's marketing strategy to include a website generating a 17% increase in leads- Solve tenant-related issues to ensure a cohesive community and manage tenant expectations- Increased tenant satisfaction by 41% and increased tenant retention by 73% through one-on-one engagement

Savannah, Georgia Area

Atlanta, Georgia, United States

Played a vital role in supporting office operations and project management to enhance organizational efficiency and the execution of projects. Responsible for managing building operations, including maintenance requests, and ensuring the smooth operation of technology in a hybrid company environment. Took charge of creating and maintaining project folders, including tabs and documents, and assisted in the technological advancement of the company by researching new technologies and business needs.Key responsibilities included document creation, managing the office calendar, organizing celebrations, porting team to-do's from meeting agendas into project management tools, and ensuring effective HR support, from vetting new staff to onboarding. Role was instrumental in preparing for retreats and internal meetings, including logistics like printing and ordering meals, and will manage documentation and process maintenance for operational efficiency.The role involved leading the pre-onboarding process, developing key performance indicators (KPIs), and assisting in updating various operational processes and standards. Played a crucial part in data management, from entry to analysis, and contributed to the production and finalization of key company projects. Tasked with building out and optimizing organizational and project management processes in project management systems like Monday.com and Smartsheets, and maintaining effective office operations. Training document creation and conducting training sessions for new staff and virtual assistants was also a significant part of the role, along with relationship management and the maintenance of organizational file systems.

Atlanta, Georgia, United States

Provided essential support to staff ensuring the smooth operation of daily activities and contributing to the efficiency of project execution. Managed a broad range of responsibilities, including handling office operations, aiding in building and technology maintenance requests, and facilitating the creation of project-related documents.Supported the senior project management team, managed the office calendar, and played a key role in organizing office events such as birthdays and holiday celebrations. Assisted in HR tasks, from vetting to onboarding new staff, and ensured the proper maintenance of documentation and organizational processes.As the Administrative Assistant, was also involved in enhancing business processes through research and implementation of new technologies, managing data entry, supporting disparity study production, and maintaining consistency in documentation. Contribute to the development and finalization of organizational strategies and process improvements, including the implementation of efficient data management systems.Trained and developed new staff and virtual assistants, managed office operation processes, and created training materials. Assisted in the maintenance and organization of file folders, contributed to the creation of style guides for official documents, and supported the production of key company projects.

Greater Atlanta Area

Atlanta, Georgia, United States

Miami-Fort Lauderdale Area

Greater Atlanta Area

Greater Atlanta Area

DPR is a boutique business and public relations firm that provides marketing direction to some of the most innovative creatives and emerging companies in the arts, entertainment, digital media, wellness, and fashion industries.My internship focused on developing DPR’s business structure and maintaining business operations for DPR and its clients. I researched, developed, and implemented systems for this global firm to conduct business. I converted Susan’s contact list and build out DPR’s Organization chart and task list, an employee list, and a brand guide into Airtable.I interviewed DPR to get an understand of the brand’s image to design a website to include an Airtable contact form integration. DPR was applying for funding through investors that would help fund the capabilities of client development and marketing efforts, and I assisted with the application by writing a draft proposal and gathering several testimonials of support. I assisted in the social media development of Clout9ine, a DPR client. I also produced a photoshoot proposal and introduced Airtable to be used as a client relationship management tool. To ensure that integrations were successful, I contracted, managed, and reported on the conversion of Clout9ine’s contacts from a word document to Airtable. The report included a program outline, staffing information, program costs, outcome evaluation measures, questions to be discussed, resources and recommendations. I even assisted with a casting call for Clout9ine to guarantee that the Airtable could be used to streamline the model scouting process.Other client projects included designing and printing product labels for a client’s product and designing a landing page for the product launch. I also formed a marketing proposal for a potential client including the overview and goals, scope of services, services timeframe outline, services investment, staffing information, and a case study.

Greater Atlanta Area

As a Public Relations Intern, I focused on media outreach, media planning, marketing, and special communications services for our clients in the beauty industry.- Lead a project team in designing and implementing a comprehensive social media relations strategy for a new line of natural hair products- Wrote products pitches and press outreach campaigns to target media contacts, influencers, campaign partners, and brand ambassadors- Collaborated with Content Team to promote blog posts, direct video content, and curate social media content for 3 national brands- Assisted in scriptwriting and direction of Promotional Media

Greater Atlanta Area

Self-initiated community partnership program for the Atlanta area focused on adding value to organizations and companies while developing a practical skill-set and strong work ethic. I engage in the larger community of the market by attending events and networking with local start-ups and organizations.

Greater Atlanta Area

As Medical Moguls contracted Event Logistic Coordinator, I produced reports, presentations, and briefs outlining logistics and updates which included daily correspondence, office management, and vendor relations.- Executed event-planning functions for 5-day corporate conference and 3 monthly events raising over $67K- Oversaw all stages of the event life cycle, from strategic planning, vendor negotiations, staffing, and reconciliation- Partnered with corporate communications and consumer marketing to ensure messaging was creative and consistent- Created event marketing and communication plans for meetings, user conferences, and incentives

Greater Atlanta Area

Acted as the Primary liaison with all market selected email and ad targeting vendors for sending and fulfilling on average 30 orders a month. I ensured the quality of our streaming user experience by trafficking ads, station promotional messages and programming segments on 6 digital stations. Promoted from Digital Coordinator within 12 months for developing a project management system for communications between sales and marketing departments.- Maintained $250K+ in digital department inventory and tracking systems- Improved digital sales efficiency and customer service by introducing a project management system, resulting in increased productivity by 83%- Trained and coached digital advertising tactics and products to 27 employees to improve digital sales tactics by 67%.- Increased revenue by $80K by implementing 4 emotional intelligent strategies utilizing current integration products.

Atlanta, Georgia

Greater Atlanta Area

As part of the Journeys Management team, I oversaw the day to day running of Douglasville Journeys Kidz and Cumberland Mall Journeys stores. I conducted corporate business processes and procedures such as payroll, reimbursements and expense reporting, purchasing and departmental budgets for 25 employees and $2.4M of inventory with 50+ vendors. I also reviewed daily reports and work with the team to finalize weekly and monthly reports that outline our goals and sales progress. Promoted 3 times from 3rd-Key to Manager within 12 months for consistently exceeding sales goals and standards of performance in addition to efficiently coordinating and training sales teams.- Developed team of 24 to set Holiday Sales Record of $40,738 in one day to stand advance from #11 to #4 in the region for Holiday sales- Managed store to Top 50 in volume and ranked 28th overall in Journey Kidz- Elevated store’s guest-satisfaction index from 86% to 92%- Reduced time spent on inventory by 20% by reorganizing physical storage of supplies.- Lead professional development within team and made recommendations to promote current employees- Performed weekly one-on-one meetings to track individual performance and conduct performance management reviews

Douglasville, Ga

Carrollton, Ga

- Managed correspondence between Center Director and clients to provide information and to build trusting relationships. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.- Developed company database that increased data input, processing, and retrieval by 81%- Created and presented an HR Basics Course [including HR Compliance, Policies & Employee Handbook, Performance Management, Training & Benefits, Retention, and Resources] to active members- Recognized by management for the quality and timeliness of reports, attention to detail, customer service delivery and team-player attitude

Carrollton, Ga

Carrollton, Georgia

Austell, Ga

Bachelor’S Degree, Business Management

Activities and Societies: American Marketing Association, Leadership Advisory Board, EccentrixAACSB Accredited Human Resource Management.

Business Administration And Management, General

Activities and Societies: Black Student Alliance, Crew Team,

Education record