Elaine Rodriguez Email & Phone Number

• Responsible for leading the overall daily operations, sales, customer service, and member retention
• Coached, mentored, and coordinated the activities of diverse organizational teams
• Trained employees on the utilization and function of software, company policies, industry practices, company procedures
• Maintained organized, safe and clean boutique facility to keep productivity high, maximize customer satisfaction and retention
• Implementing aggressive club marketing campaign… Show more
• Implementing aggressive club marketing campaign utilizing multiple marketing strategies including, guerilla marketing, digital marketing, community outreach, and one-on-one sales contact resulted in guest conversion to.

Forest Hills, New York

• Responsible for leading the overall daily operations, sales, customer service, and member retention
• Hired coached, mentored and coordinated the activities of diverse orgizational teams
• Trained employees on the utilization and function of MotionSoft software, company policies, industry practices, company procedures
• Directed and trained the team on created aging reports on member accounts receivables resulting in the a 75-80% rate of recovery of members outstanding debt… Show more
• Directed and trained the team on created aging reports on member accounts receivables resulting in the a 75-80% rate of recovery of members outstanding debt
• Performed regular reviews, edits and overtime approval to prevent overages, minimize burn rate and support sustainability objectives efficiency resulting in reducing operational cost by 25%

Forest Hills, New York

• Responsible for daily operations, sales, customer service, and member retention
• Organized in club events partnering to promote membership awareness resulting in achieving top grossing sales in the company out of 45 locations
• Hired, coached and mentored team of sales representatives, personal trainers, welcome and clean team members
• Coached and developed internal candidates for promotion to general management positions
• Designed, implemented and taught group X classes, including… Show more
• Designed, implemented and taught group X classes, including Kick-boxing, Interval Training, HIIT, Tabata etc.