Elayne S. Email and Phone Number

Responsible for managing HRDF-related matters, including facilitating employee requests for HRDF enrolments and HRDF levy claims.Coordinate team activities, particularly during festive seasons, and liaise with external vendors for catering services if needed.To support manager and senior manager as needed, particularly with arranging meetings and calls with internal and external parties.To handle employee HR-related queries.Process and submit HR-related billing to finance.Manage insurance new enrolments, modifications, and terminations, including data compilation from employees.

Assisting in recruitment processes for Customer Experience for market Malaysia, Singapore, Australia & New Zealand - manage candidates walk-in registration, emails & calls follow-up on the job application status, onboarding paperwork compilation of details for new profile setup & submission for payroll related matters, applying system accesses upon hire confirmation including raising ID badge and handle sensitive information in a confidential manner.Supervise administrative duties - check availabilities & schedule calls or meetings upon request for senior managers/managers, assist in the preparation of regularly scheduled reports, in-charge for office supplies purchasing, meeting room booking controller, ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories, organize travel arrangements for senior managers/managers/team leaders, oversee and superintend the work of junior staff.Invoice & cost management - validating invoices information, authorize & submit invoices for payment, archive invoices & payment information to establish accurate and streamlined processing of spend data aligning to compliance with expense policies and to minimize cost leakages, to ensure project based spendings are linked to designated Project ID for cost control measure purposes.

Greet visitors and determine whether they should be given access to specific individuals.Handle and screen telephone calls, routine mail and reallocate as required.Organize and provide documents, reports and information to department and external clients in a useful and well-organized manner.Performed various clerical duties such as documenting, photocopying, scanning, faxing, mailing, and organizing filing system.Sorted and distributed incoming communication data, including faxes, letters and emails.Maintained the office database – retrieved and organized information for individual employees and clients.Responsible for handling the petty cash and keeping the record of expenses.Track and process annual fixed asset inventory.Work with vendors to receive products and negotiate pricing.Run company’s errands to post office and office supply stores.Assist in resolving any administrative problems.Track office supply inventory and orders additional supplies as needed.Schedule and coordinate meetings and travel arrangements for managers and directors.

Served Australia and New Zealand customers in all tasks such as opening new accounts, updating customers’ information, maintaining customers’ accounts and accounts closure. Handled administrative tasks such as filling daily reports, updating and maintaining staffs’ information, updates stationeries and in charge of printing access. Liaised with business partners in Australia and New Zealand to improve our services and the same time to achieve mutual agreements. Clear desk policy are practices on daily basis to ensures compliance with data protection regulations on keeping personal data secure and to reduces the threat of a security breach and information theft as confidential information gets locked away.