Ahmed Ibrahim Elbayrakdar Email & Phone Number

Riyadh, Saudi Arabia

• Reduced application downtime by 30% by automating application monitoring using ready-made tools like Dynatrace and Elastic Search as well as developing custom-made applications to send alerts.• Created a secure and reliable way to collect and distribute metrics to enable an application support team to deliver solutions on a 24/7 basis.• Manages production support for digital banking products (Mobile banking, internet banking & corporate banking) as well as eChannels for KSA, Kuwait, and Jordan.• Monitors and improved the percentage of system availability, the percentage of successful application deployments, and the number of monthly system outages.• Provides oversight and manages vendors, contractors, and support engineers.• Manages deployments and other production-related activities by standardizing and automating processes, and training staff.

Riyadh, Saudi Arabia

• Developed and supported mobile and internet applications for bank customers.• Raised customer satisfaction by 10% and management satisfaction as well by pointing to the actual issues that faced customers.• Contributed to improvement in the deployment process and produced releases of software components.

Riyadh, Saudi Arabia

• Engaged in application development and support for a group of applications.• Designed and developed Java Web applications to meet specifications, based on use cases and user stories.• Supported testing team by resolving more than 75% of defects that were found, to facilitate the testing.• Identified opportunities to fine-tune and optimize applications.

Egypt - Saudi Arabia

• Designed and developed telecom applications For Vodafone Egypt.• Mentored and coached a group of junior developers.• Developed application code for Java programs.• Ensured designs follow specifications.• Developed automated unit tests to ensure the stability of applications.

Egypt

• Developed Telecom Applications.• Prepared and produce releases of software components.• Developed and execute unit test plans.• Supported formal testing and resolved test defects.

Egypt

-Develop Telecom Applications-Prepare and produce releases of software components-Develop and execute unit test plans-Support formal testing and resolve test defects

Bsc. In Computer Science, Computer Science

Graduation Project (Grade : Excellent): Access Control: - A security software which controls access to a facility using proximity card.

General Secondary Cerificate