E. L. Cluster, Mlis Email & Phone Number

Boston, MA, US

Belmont, Massachusetts, United States

Lower Mills Branch

• Initiated, developed, planned, and implemented the Library’s program of service to adults, youngadults and children as assigned through personal consultations, reference & readers’ advisoryservices, outreach & programs.
• Developed interactive relationships within a defined neighborhood and implemented activities tostimulate the use of the Library’s resources by the community and local service agencies andorganizations.
• Planned and conducted comprehensive programming for assigned segments of the general public inkeeping with the programming responsibilities found in other P2 branch positions.
• Performed readers’ advisory services and difficult or involved reference work for the generalpublic.
• Provided instruction to increase patrons’ skills in the use of book resources and electronicdatabases.
• Responsible for the development of assigned book collections and managed the appropriatematerials budget. Managed program funds as assigned.

• Assisted patrons in the use of a variety of library-owned technology equipment and network services, e.g. public computers, public computer signup systems, pay-for-print systems, printers, scanners, copiers, electronic.

• Provided library instruction and services to K-6 students and teachers.
• Collaborated with Library Media Specialist in designing engaging activities for remote students.
• Independently managed extensive collection maintenance projects.
• Analyzed the collection for further development and made recommendations.
• Cataloged and prepared materials for circulation.

Kannapolis, North Carolina

• Provided public services at the front desk; registered patrons; circulated materials; maintained collection appearance.
• Used SirsiDynix Library Services Platform to complete patron transactions.
• Assisted patrons with locating and selecting library materials; assisted patrons with placing holds on materials.
• Prepared and presented programs for families, teens, and adults; publicized those programs.
• Created and maintained bibliographies and displays for reader’s advisory.
• Assisted library patrons with the use of library computers and related technology and equipment.

Boxford, MA

• Maintained and operated cameras, microphones, and other equipment.
• Filmed local events and provided commentary.
• Edited raw footage for broadcast on public television.
• Organized and cataloged video and audio files for future use.

Westfield, MA

• Served as the Resident Director on Duty for a campus of 2500 students, enforcing all college policies and responding to on-campus emergencies.
• Assisted the Assistant Director for Housing in coordinating the department’s outreach to the campus community to ensure content and themes are consistent and timely.
• Responded to concerns and inquiries from the University’s community of students, parents, and professional staff.
• Coordinated and updated the department’s online presence including the department’s website content, online tutorial videos, student portal content, and Facebook page.
• Developed and distributed information related to housing, student employment, and department-sponsored events to the campus community.
• Supported all departmental functions throughout the year including student and professional staff training, staff selection, departmental staff meetings, and Housing Sign-Up.

Westfield, MA

• Assisted the Department of Residential Life with day to day tasks, including responding to online and telephone messages.
• Served as a resource for students and parents; when appropriate, referred inquiries to professional staff for more assistance.
• Assisted with Housing Operations including performing data-entry tasks, and coordinating publicity and mailings for the Housing Selection Process.
• Managed the department’s social media presence on Facebook.
• Wrote text for campus advertisements and displays.

Westfield, MA

• Served as a resource and role model to students. Responded to their needs and concerns; when appropriate, referred students to campus offices for more assistance.
• Maintained open lines of communication with in-hall staff, other building staff and the central office.
• Worked cohesively and constructively with all other hall staff team members to achieve semester goals.
• Produced and marketed educational and community building programs for assigned section based on the outline and requirements provided by the Department of Residential Life.

Boxford, MA

• Assisted children with physical and/or developmental disabilities in camp activities and educational projects.
• Followed the individual care and education guidelines for each child.
• Prepared the class space and activities each day and cleaned up afterward.
• Collaborated with the supervisor and staff to develop a program of activities.

Master Of Library & Information Science - Mlis, Library And Information Studies

Bachelor Of Arts (B.A.), Communication And Public Relations

Activities and Societies: Poetry Club: 2011-2012, Radio Club (WSKB): 2011-2014, Westfield Tabletop Association: 2014-2016

High School