Offer expert user support for HRIS, empowering users with guidance to optimize system utilization and enhance operational efficiency. Assist with system troubleshooting and training for users to maximize functionality.Support the HR department in enhancing employee communication by effectively conveying company policies, announcements, and updates to foster a well-informed and engaged workforce. Lead communications for the open enrollment period, ensuring that employees receive clear, accurate, and timely information about benefits options and deadlines.Manage the administration and enrollment of various employee benefits, including health insurance, dental and vision plans, retirement plans, life insurance, and disability coverage. Provide ongoing support during open enrollment periods and assist employees with benefit inquiries.Collaborate with HR functions such as Business Partners and Talent Acquisition, fostering effective communication with cross-functional teams in legal, finance, and technology to ensure alignment with organizational goals. Assist in the implementation of HR policies and contribute to HR strategy development.Address day-to-day employee inquiries and concerns, proactively resolving issues and escalating when necessary to ensure timely and effective resolution. Provide guidance on HR policies, performance management, and workplace compliance.Conduct audits for 401k plans, employee loans, commuter benefits, and other programs to ensure consistency between benefits data and the HRIS system. Address discrepancies and ensure accurate record-keeping for compliance purposes.Oversee the entry and upkeep of employee data in the HRIS system, ensuring precision and maintaining current and accurate records. Monitor data integrity and generate reports to support HR decision-making and operational improvements.

• Partner with key stakeholders to facilitate a smooth employee onboarding experience; help welcome new hires to the organization and be their “go-to” for initial employee questions.• Provide direction and support to managers and employees with all inquiries related to tactical and operational HR related items by being the expert on HR transactional processes• Oversee the off-boarding experience by aiding managers and exiting employees through the transition, conducting exit interviews, and collaborating with business partners to collect necessary materials.• Partner with Centers of Excellence (COEs) such as Finance, Payroll, HRIS, Talent Acquisition, and Compensation on areas of support related to employee, talent, and headcount related processes.• Update and maintain employee, headcount and HR related trackers and organizational charts that capture the status of the population• Take ownership of Success Factors (HRIS System) data integrity to include necessary data entry, partnering with HRIS and Benefits on projects, updates, and information requests.• Support various HR projects that may include engagement review, diversity review, talent review, onboarding, off-boarding and immigration related support.

Oversee the daily workflow of the department.Handle routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff.Document all absences of full-time employees (Sick, Personal Leaves, etc) and extra labor request and promptly assign temporary placement as necessary.Serves as the initial contact and liaison for intake and assessment of employee complaints.Actively assesses temporary staff to identify performance levels both positive and negative.Resolve timekeeping discrepancies with the management and payroll department.Analyze payroll reports using Excel, including active no hours and labor distribution, and audits to ensure proper maintenance and accurate employee staffing and classifications.Utilize Vlookup to audit labor distribution and employment staffing.

•Initiate the on-boarding process for all new hires for assigned programs.•Coordinate completion of all steps of the pre-employment process including background checks, reference checks, employment verifications and collection of required documents (diplomas, degrees, IDs, certifications, licensures for credentialing, etc.)•Complete New Hire Checklist’s in its entirety for all new hires to ensure compliance and legally sound hiring practices.•Prepare final employee files for all new hires ensuring proper filing of all documents and HR forms consistent with departmental standards while maintaining the highest level of confidentiality at all times with all Human Resources information.•Serve as a backup for the front desk HR Assistant.•Assists Human Resources Team in various HR related projects and audits for assigned programs and entities.•Submit weekly update reports regarding status of new hires, terminations and tentative start dates.

•Collect new hire onboarding documents, including but not limited to I-9 forms, Direct deposit forms, tax withholding forms, Identification forms, Bank statements, Social Security cards and file new hires to the HR system •Consult with managers to discover staff requirements and specific job objectives•Evaluate and screen resumes and cover letters•Schedule and interview candidates •Assess candidates skills by using tests and assignments•Contact new employees and prepare onboarding sessions•Prepare new hire paperwork ensuring legislation requirements are met•Attend job fairs and careers events

•Screen applicant eligibility, review and validate documentation necessary for enrollment into New York State sponsored health insurance using Microsoft Outlook to organize all client documents• Utilize Salesforce to withdraw data from internal databases as well as create leads for future clients• Composed spreadsheets utilizing Microsoft Excel to assemble and report data on a weekly basis• Complete all necessary paperwork, documentation, and follow-up as required (i.e. enrollment application, lead reports, outreach logs, scheduling and other administrative work).